%0 Journal Article %A Sharifie, Mohammad Reza, Rasouli Azad, Mohammad Rahim %T The impact of electronic service quality on customer satisfaction Bank Case Study: Mellat Bank branches in East Tehran %J Social Research %V 9 %N 35 %P 76-90 %D 2017 %R %U https://sanad.iau.ir/fa/Article/1111265