@article{ author = {ashrafi, niloufar, Heidarzadeh, Kambiz}, title = {Effect of psychological contract violation on positive word of mouth intention in online shopping (case study: customers of digikala)}, journal = {Jounal of Marketing Management}, year = {2018}, volume = {12}, issue = {4}, pages = {1-18}, doi = {}, url = {https://sanad.iau.ir/fa/Article/811024} }