@article{
  author = {Ziyari, Karmat Allah, Mohammad Kazem Abadi, Leila, Zaimi, Hamideh, Khanizadeh, Mohammad Ali},
  title = {Municipal Performance Evaluation with Emphasis on Satisfaction of Residents with Urban Services Using the Kano Model 
(Case Study: Municipality of District 1 in Shiraz)},
  journal = {Journal of Environmental Science and Technology},
  year = {2021},
  volume = {23},
  issue = {8},
  pages = {249-265},
  doi = {10.30495/jest.2021.30615.3899},
  url = {https://sanad.iau.ir/fa/Article/836034}
}