تدوین مدل ارتباطی سرمایه روانشناختی و رفتار شهروندی سازمانی با میانجی‌گری خودکارآمدی شغلی در سازمان‌های پایدار
الموضوعات :
سعید یوسف زاده
1
(مربی گروه مدیریت، واحد نوشهر، دانشگاه آزاد اسلامی، نوشهر، ایران.)
الکلمات المفتاحية: سرمایه روانشناختی, رفتار شهروندی سازمانی, خودکارآمدی شغلی, سازمان پایدار.,
ملخص المقالة :
هدف پژوهش حاضر تدوین مدل ارتباطی سرمایه روانشناختی و رفتار شهروندی سازمانی با میانجی‌گری خودکارآمدی شغلی در سازمان‌های پایدار بوده است. روش پژوهش توصیفی- همبستگی بود. جامعه آماری پژوهش شامل کلیه کارکنان اداره ورزش و جوانان شهر گرگان در سال 1402 بود که از بین آنها 200 نفر با روش نمونه‌گیری در دسترس انتخاب و در پژوهش شرکت کردند. داده‌ها با استفاده از ابزارهای پرسشنامه سرمایه روانشناختی ﻟﻮﺗﺎﻧﺰ و همکاران (2007)، خودکارآمدی شغلی ریگز و نایت (1994)، و رفتار شهروندی سازمانی پودساکف و همکاران (1990) جمع‌آوری شد و با روش ضریب همبستگی پیرسون و تحلیل معادلات ساختاری با استفاده از نرم‌افزار SPSS نسخه 24 و نرم‌افزار ایموس تحلیل شد. نتایج نشان داد که بین سرمایه روانشناختی با خودکارآمدی شغلی (49/0=r)، سرمایه روانشناختی با رفتار شهروندی سازمانی (51/0=r) و خودکارآمدی شغلی و رفتار شهروندی سازمانی (41/0=r) همبستگی مثبت و معناداری در سطح 01/0 وجود دارد. همچنین، مدل سرمایه روانشناختی با رفتار شهروندی سازمانی با نقش میانجی خودکارآمدی شغلی برازش مناسبی دارد. براساس نتایج از آنجا که سرمایه روانشناختی و خودکارآمدی شغلی، نقش ویژه‌ای در ارتقای رفتارهای شهروندی سازمانی و بهره‌وری و کارایی سازمان‌های پایدار دارد، لازم است مدیران این سازمان‌ها با توجه ویژه به اهمیت این عوامل، شرایط لازم برای ارتقای آنها را در قالب برنامه‌های ضمن خدمت کارکنان، فراهم نمایند.
Afshar, F. (2012). The relationship between psychological toughness, perceived organizational support, career path self-efficacy and job passion in the Goharbafan factory [M.A., Islamic Azad University of Isfahan (Khorasgan branch)]. Management.[In Persian]
Aliyev, R., & Tunc, E. (2015). Self-efficacy in counseling: The role of organizational psychological capital, job satisfaction, and burnout. Procedia-Social and Behavioral Sciences, 190, 97-105. https://doi.org/10.1016/j.sbspro.2015.04.922
Allen, T. D., & Rush, M. C. (1998). The effects of organizational citizenship behavior on performance judgments: a field study and a laboratory experiment. Journal of Applied Psychology, 83(2).
Barbato, J. M. (2004). Scotland's Bastard Verdict: Intermediacy and the unique three-verdict system. Ind. Int'l & Comp. L. Rev., 15(543).
Bienstock, C. C., DeMoranville, C. W., & Smith, R. K. (2011). Organizational citizenship behavior and service quality. Journal of Services Marketing, 17(4), 357-378. https://doi.org/10.1108/08876040310482775
Bogler, R., & Somech, A. (2021). Psychological capital, team resources and organizational citizenship behavior. In Leadership and Supervision. England, London: Routledge.
Chandra, S., Srivastava, S. C., & Joseph, D. (2024). Can proactively induced organisational citizenship behaviour (OCB) foster positive work attitudes? Theorising the mediating role of ‘meaning of work’for IT professionals. Information Systems Journal, 34(1), 125-178. https://doi.org/10.1111/isj.12473
Çolakoğlu, Ü., Yurcu, G., Atay, H., & Yanık, A. (2015). Dimensional comparatives of organizational citizenship and emotional labor: A study on accommodation companies. Journal of Human Sciences, 12(1), 933-950.
Corbu, A., Peláez Zuberbühler, M. J., & Salanova, M. (2021). Positive psychology micro-coaching intervention: Effects on psychological capital and goal-related self-efficacy. Frontiers in Psychology, 12, 566293. https://doi.org/10.3389/fpsyg.2021.566293
Kaplan, M., & Biçkes, D. M. (2013). The Relationship Between Psychological Capital and Job Satisfaction: A Study of Hotel Businesses in Nevşehir. Journal of Management & Economics/Yönetim ve Ekonomi, 20(2), 233-242. http://hdl.handle.net/20.500.11787/2430
Karimi, R. (2013). Designing a model for predicting organizational citizenship behavior of faculty members of Allameh Tabatabai University based on organizational commitment and job satisfaction [Master's thesis in the field of educational management, Allameh Tabatabai University]. Tehran. [In Persian]
Kumar, D., Upadhyay, Y., Yadav, R., & Goyal, A. K. (2022). Psychological capital and innovative work behaviour: The role of mastery orientation and creative self-efficacy. International Journal of Hospitality Management, 102, 103157. https://doi.org/10.1016/j.ijhm.2022.103157
Kwok, S. Y., Cheng, L., & Wong, D. F. (2015). Family emotional support, positive psychological capital and job satisfaction among Chinese white-collar workers. Journal of Happiness Studies, 16, 561-582. https://doi.org/10.1037/0021-9010.81.4.411
Lawrent, G. (2024). Sources of teacher efficacy related attributes alongside bandura’s perspectives. Journal of Education, 204(1), 3-12. https://doi.org/10.1177/00220574221094238
Li, S., & Wang, Y. (2024). The effect of job stress on secondary school physical education teachers' work engagement: The mediating role of self‐efficacy. Psychology in the Schools, 61(1), 364-379. https://doi.org/10.1002/pits.23056
Luthans, F., Youssef, C., & Avolio, B. (2007). Psychological capital: Developing the human competitive edge. New York, NY: Oxford University Press. . https://doi.org/10.1093/acprof:oso/9780195187526.001.0001
Marashian, F. S., & Naderi, F. (2012). The relationship between organizational culture, emotional intelligence and psychological capital with job self-efficacy and organizational entrepreneurship in the employees of Khuzestan Water and Electricity Organization. Knowledge and Research in Applied Psychology, 4(3), 112-121. https://jsr-p.isfahan.iau.ir/article_533888.html [In Persian]
Na-Nan, K., Kanthong, S., & Joungtrakul, J. (2021). An empirical study on the model of self-efficacy and organizational citizenship behavior transmitted through employee engagement, organizational commitment and job satisfaction in the thai automobile parts manufacturing industry. Journal of Open Innovation: Technology, Market, and Complexity, 7(3), 170. https://doi.org/10.3390/joitmc7030170
Najar Asl, S. (2011). The relationship between some important job motivation variables and the organizational civic behavior of employees of Islamic Azad Universities in the sixth region. Scientific-Research Quarterly of New Findings in Psychology, 5(16), 85-98. [In Persian]
Özduran, A., & Tanova, C. (2017). Coaching and employee organizational citizenship behaviours: The role of procedural justice climate. International Journal of Hospitality Management, 60, 58-66. https://doi.org/10.1016/j.ijhm.2016.10.004
Paek, S., Schuckert, M., Kim, T. T., & Lee, G. (2015). Why is hospitality employees’ psychological capital important? The effects of psychological capital on work engagement and employee morale. International Journal of Hospitality Management, 50, 9-26. https://doi.org/10.1016/j.ijhm.2015.07.001
Palo, M. J. (2015). Work engagement and psychological capital in a South African Platinum Mining Company North West University]. Economic and Management Sciences.United States. http://hdl.handle.net/10394/17152
Park, J., Sohn, Y. W., & Ha, Y. J. (2016). South Korean salespersons’ calling, job performance, and organizational citizenship behavior: The mediating role of occupational self-efficacy. Journal of Career Assessment, 24(3), 415-428. https://doi.org/10.1177/1069072715599354
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513-563. https://doi.org/10.1177/014920630002600307
Rahman, U., Sulaiman, W. S. W., Nasir, R., & Omar, F. (2014). The role of job satisfaction as mediator in the relationship between self-efficacy and organizational citizenship behavior among Indonesian teachers. International Journal of Business and Social Science, 5(9), 255-261.
Riggs, M. L., & Knight, P. A. (1994). The impact of perceived group success-failure on motivational beliefs and attitudes: A causal model. Journal of Applied Psychology, 79(5), 755-766. https://doi.org/10.1037/0021-9010.79.5.755
Sa'adah, N., & Rijanti, T. (2022). The role of knowledge sharing, leader-member exchange (LMX) on organizational citizenship behavior and employee performance: an empirical study on public health center of pati 1, pati 2 and trangkil in central java. International Journal of Social and Management Studies, 3(1), 112-131. https://doi.org/10.5555/ijosmas.v3i1.87
Sarami, G., Akhundi, N., Alipour, A., & Shibani Arabs, K. (2013). Validation and investigation of factor structure of psychological capital questionnaire in experts of Iran Khodro Diesel Company. Psychological Studies Quarterly, 10(3), 95-109. https://doi.org/10.22051/psy.2015.1781 [In Persian]
Ullah, S., Raza, B., Ali, W., Amjad, S. A., & Jadoon, A. K. (2021). Linking self-efficacy and organizational citizenship behavior: A moderated mediation model. International Journal of Organizational Leadership, 10(3), 233-247. https://doi.org/10.33844/ijol.2021.60528
Wang, S. (2024). The Relationship between Psychological Contract and Work Engagement of the Post-95s: Mediation of Psychological Capital and Moderation of Organizational Commitment. International Journal of Interdisciplinary Studies in Social Science, 1(1), 21-30. https://doi.org/10.62309/mq81xp37
Widarko, A., & Anwarodin, M. K. (2022). Work motivation and organizational culture on work performance: Organizational citizenship behavior (OCB) as mediating variable. Golden Ratio of Human Resource Management, 2(2), 123-138. https://doi.org/10.52970/grhrm.v2i2.207
Wombacher, J. C., & Felfe, J. (2017). Dual commitment in the organization: Effects of the interplay of team and organizational commitment on employee citizenship behavior, efficacy beliefs, and turnover intentions. Journal of Vocational Behavior, 102(1-14). https://doi.org/10.1016/j.jvb.2017.05.004
Yakın, M., & Erdil, O. (2012). Relationships between self-efficacy and work engagement and the effects on job satisfaction: a survey on certified public accountants. Procedia-Social and Behavioral Sciences, 58, 370-378. https://doi.org/10.1016/j.sbspro.2012.09.1013
Zandi, A. (2013). Investigating the level of organizational citizenship behavior of hotel employees, case study: Aria Hotels Group. Specialized Scientific Journal of Tourism, 2(2), 21-28. [In Persian]
Zopiatis, A., Theocharous, A. L., & Constanti, P. (2016). Adult vocational decision, career satisfaction and future intention: Insights from the hospitality industry. International Journal of Contemporary Hospitality Management, 28(12), 2696-2720. https://doi.org/10.1108/IJCHM-03-2015-0099
