بررسی تأثیر مدیریت دانش بر اثربخشی سازمانی با نقش میانجی هوش معنوی کارکنان(مورد مطالعه: حوزه پیشگیری از جرم پلیس)
الموضوعات :عبدالرحمن میرزاخانی 1 , صیاد درویشی 2
1 - استادیار گروه پیشگیری انتظامی دانشگاه جامع علوم انتظامی امین، تهران، ایران
2 - دانشیار گروه فرماندهی و مدیریت انتظامی دانشگاه جامع علوم انتظامی امین، تهران، ایران
الکلمات المفتاحية: دانش سازمانی, اثربخشی سازمانی, هوش معنوی, سازمان پلیس,
ملخص المقالة :
زمینه و هدف: امروزه ضرورت توجه سازمان‌ها بر بهبود عملکرد، اثربخشی و رضایت ذی‌نفعان، به‌ویژه در سازمان‌های خدماتی همچون پلیس، یک اصل بسیار مهم به‌شمار می‌رود، هدف از انجام این پژوهش، شناسایی میزان تأثیر ابعاد مدیریت دانش بر اثربخشی سازمانی با نقش میانجی هوش معنوی کارکنان در حوزه پیشگیری از جرم سازمان پلیس می‌باشد. روش: تحقیق حاضر از نظر داده‌ها کمی و از نظر اهداف کاربردی و از نظر ماهیت، مطالعه‌ی همبستگی است. جامعه‌ی آماری پژوهش حاضر را مسئولین سطح یک و دو مرکز مطالعات راهبردی، پژوهشگاه علوم انتظامی و نظم اجتماعی، دانشگاه علوم انتظامی امین و پلیس پیشگیری در سال 1401 تشکیل می‌دهند. بر اساس روش نمونه‌گیری طبقه‌ای و تصادفی ساده تعداد 105 نفر، حجم نمونه را تشکیل می‌دهد. داده های جمع آوری شده به روش معادلات ساختاری در نرم افزار smart pls مورد تجزیه و تحلیل قرار گرفت. یافته‌ها: یافته‌های تحقیق بیانگر آن است که ابعاد مدیریت دانش بر اثربخشی سازمانی پلیس به طور مستقیم 67/. درصد تأثیر مستقیم و از طریق هوش معنوی کارکنان به میزان 48/. درصد اثر غیرمستفیم دارد.لق، توزیع و بکارگیری دانش در جهت اثر بخشی سازمانی باید مورد توجه جدی قرار گیرد. ضمن اینکه هوش معنوی کارکنان که در این مطالعه به عنوان متغیر میانجی وارد گردید، باید تقویت گردد. واژه‌های کلیدی: دانش سازمانی، اثربخشی سازمانی، هوش معنوی، سازمان پلیس
Ahmadvand, D., Ghorbanizadeh, V., Alwani, S. M., Hosseinpour, D, (2022). The model of knowledge management in the energy policy network of the country, Scientific Journal of Organizational Knowledge Management, 17(5), pp. 11-48. [In Pershian].dor:20.1001.1.26454262.1401.5.2.1.7
Amram Y, Dryer C. (2007). The development and preliminary validation of the Integrated Spiritual Intelligence Scale (ISIS). Unpublished manuscript, 1-46.
Al Amiri, N., Rahim, R. E. A., & Ahmed, G. (2023). The organizational resources and knowledge management capability: A systematic review. Journal of Information & Knowledge Management, 22(04), pages 1-27. doi:10.1142/S0219649223500399
Anwar, G. (2021). Strategic leadership effectiveness and its influence on organizational effectiveness. International Journal of Electrical, Electronics and Computers, 6(2), 11-24.doi:10.22161/eec.62.2
Ardalan, M., R. Eskandari, A., Gilani, M. (2012). Knowledge leadership of organizational intelligence and organizational effectiveness, Scientific Journal of Strategic Management Studies, 12(13), pp. 71-100. [In Pershian]. dor:20.1001.1.22286853.1391.3.12.3.8
Asadzadeh H, Najaf; Mohajaran, B, Qalaei, A, Deoband, A, Javadi, P. (2018). Investigating the relationship between spiritual intelligence and its components with the job performance of teachers in Aslandoz city, Scientific Journal of School Psychology, 8(2), pp. 7-21. [In Pershian] doi:10.22098/jsp.2019.811
Barron.T (2000). The Merging Of E_learning & Knowledge Management Published by American Society Of Training & Development, Alexandria,VA
Behrouz-Vaziri, M. (2016). The effect of knowledge management on organizational effectiveness with the mediating role of organizational culture, the second international conference on management and accounting, 1-21. [In Pershian] dor: MANAGECONF02_0460
Bukowitz, W.R., & R.L. Williams (1999); The Knowledge Management Fieldbook, Pearson Education, Harlow, 1-375.
Buhagiar, K., & Anand, A. (2023). Synergistic triad of crisis management: leadership, knowledge management and organizational learning. International journal of organizational analysis, 31(2), 412-429.
Cajková, A., Jankelová, N., & Masár, D. (2023). Knowledge management as a tool for increasing the efficiency of municipality management in Slovakia. Knowledge Management Research & Practice, 21(2), 292-302. doi:10.1080/14778238.2021.1895686
Chong, C.W., T. Holden, P. Wilhelmij, & R.A. Schmidt (2000); Where does knowledge management add value?, Journal of Intellectual Capital, Vol. 1, No.4, pp. 366-80. doi:10.1108/14691930010359261
Daft, R, L. (2007) Organization Theory and Design, translated by Ali Parsaian and Seyed Mohammad Arabi, Tehran: Cultural Research Office, 1-486. [In Pershian]
Grace, M., Namada, j., & Katuse, P (2018). Does Leadership Style Influence Organizational Effectiveness in Non-Governmental Organizations? International Journal of Business and Management, 13(8), 52-6.
Grant, R. M. (1991), “The Resource-Based View of Competitive Advantage: Implications for Strategy Formulation”, California Management Journal, Vol. 33, pp: 114-135.
Heydari, R. (2006) The relationship between organizational structure and organizational effectiveness in Sepeh Bank of Lorestan region, Master's Thesis. [In Pershian]
Hovav, A., Gnizy, I., & Han, J. (2023). The effects of cyber regulations and security policies on organizational outcomes: a knowledge management perspective. European Journal of Information Systems, 32(2), 154-172.
Farooq, R. (2023). Knowledge management and performance: a bibliometric analysis based on Scopus and WOS data (1988–2021). Journal of Knowledge Management, 27(7), 1948-1991.
Ghafurian, A, Ghayor, S, M, Ali Pourang, Gholami, R. (2018) Studying the effect of spiritual intelligence on group effectiveness (case study: Heads of Mashhad Pilgrimage Boards), Scientific Quarterly of Khorasan Cultural-Social Studies, 3(13), pp. 117-152. [In Pershian] doi:10.22034/fakh.2019.195692.1350
Khaki GH (2010) Productivity Management. Tehran: Kohsar Publication,1-228. [Book in Persian].
King DB. (2008). Rethinking claims of spiritual intelligence: Adefintion, model, and measure. GRADUATE Thesis, Ontario of Canada: Trent University.
Kline, R.B. (2011). Principles and practice of structural equation modeling. Second Edition, New York: The Guilford Press, 1-366.
Kumari, P. & Thapliyal, S. (2017). Studying the Impact of Organizational Citizenship Behavior on Organizational Effectiveness. International Academic Journal of Organizational Behavior and Human Resource Management, 4(1), 9-21.
Ku T.‐H. (2011). How to improve organizational performance through learning and knowledge? International journal of manpower, 32(5), 581‐60.do:10.1108/01437721111158215
Mattingly, V., & Kraiger, K. (2019). Can emotional intelligence be trained? A metaanalytical investigation. Human Resource Management Review, 29(2), 140-155. doi:10.1016/j.hrmr.2018.03.002
Mansouri, V Anghia, N, Maryam M, & Nazarian, A. (2015). The relationship between knowledge management and organizational effectiveness in the employees of the Ministry of Sports and Youth, Scientific Journal of Effective Researches in Sports Management, 11(6), pp. 41-50. [In Pershian]doi: 10.22084/smms.2016.1610
Malhotra,Y.(1998).Deciphering the knowledge management hype, Journal for Quality & Participation, Vol. 21, No. 4, pp. 58-60.
Melati, C. & Janissek-Muniz, R. & Curado, C. (2021). Decision-Making Quality of Public Managers: Contributions from Intelligence and Knowledge Management. Journal of Contemporary Administration, 25(2), 1-17. https://www.scielo.br/j/rac/a/ 6HfPR3h7rD9s4cnDJvZQNxb/?lang=en
Meso.P.& Smith,(2000). A resourcebased view of organizational knowledgemanagement systems, Journal of Knowledge Management, Vol. 4, No.3. pp. 224-34. https://www.emerald.com/insight/ content/doi/10./full/html. doi:10.1108/13673270010350020
Mirmehdi, S, R, Safarinia, M & Sharifi, E. (2016) Spirituality-Therapy, Tehran: Avai Noor Publications, 1-200. [In Pershian]
Mohammadi Fateh, A, & Sobhani, M, S, & Mohammadi, D. (2007). Knowledge management, comprehensive approach. Tehran. algebraic printing First Edition, 1-162. [In Pershian]
Muggah, R. (2019). Reviewing the Costs and Benefits of Mano Dura Versus Crime Prevention in the Americas. In The Palgrave Handbook of Contemporary International Political Economy (pp. 465-483). Palgrave Macmillan, London.doi:10.1057/978-1-137-45443-0_29
Ozoliņa, Z. (2016). Societal Security. Zinātne Publishers, 1-224.
Saad, M., et al. (2018). “Effect of Spiritual Intelligence on Leadership Effectiveness and Food-hygiene Practices”. Journal of ASIAN Behavioural Studies, Vol.3, No.10:76-85. doi:10.21834/jabs.v3i10.306
Reisi Sheikh-Vaisi, Froud; Habibi, Hassan; Jalil Piran, Iran; Mohammadi, Ali and Mousavi Seyyed Fatemeh (2022). The effectiveness of the components of spiritual intelligence in the academic adjustment of students, the first national conference on developmental and educational psychology, 1-5.https://civilica.com/doc/1593956
Robbins, S. P. (2019). Organizational Theory: Structure, Design and Applications (3rd Ed.). New Delhi, India: Prentice-Hall of India Privat Limited, 1-380.
Robbins, S. P. (2009). Fundamentals of organizational behavior. Translators: Seyed Mohammad Arabi, Ali Parsaian, Tehran: Cultural Research Office, 1-464. [In Pershian]
Robbins, S. (2003) Theory of Organization, translated by Seyed Mehdi Alwani and Hassan Danai Fard, Tehran: Safar Publications, 1-504. [In Pershian]
Ranj Doost, S. (2019). Investigating the relationship between spiritual intelligence and emotional intelligence with the performance of female nurses in Tabriz hospitals in 2016, Journal of Research in Religion and Health, 6(1), pp. 19-35. [In Pershian]doi:10.22037/jrrh.v6i1.19852
Santhose, S. S., & Lawrence, L. N. (2023). Understanding the implementations and limitations in knowledge management and knowledge sharing using a systematic literature review. Current Psychology,1-16. doi:10.1007/s12144-022-04115-6
Seifi, A, Vise, S, M. (2021). The effect of spiritual intelligence and emotional intelligence of managers on the performance of employees with the mediating role of work ethics (case study of government organizations in Ilam province), Chapter, Farhang Ilam Scientific Journal, 71(22), pp. 116-77. [In Pershian] doi:10.22034/farhang.2021.141437
Shea, T., Usman, S. A., Arivalagan, S., & Parayitam, S. (2023). “Knowledge management practices” as moderator in the relationship between organizational culture and performance in information technology companies in India. VINE Journal of Information and Knowledge Management Systems, 53(4), 719-747.doi:/10.1108/VJIKMS-12-2020-0232/full/html
Siswanti, Dian N, Khairuddin, H, Fatimawati, R.(2018). “The Effect of Spiritual Intelligence, Emotion and Social Competence to the Leadership Competence”. Journal of Physics: Conference Series, Vol. 1028, conference 1. doi:10.1088/1742-6596/1028/1/012193
Sun, J., Liu, Q., & Yu, S. (2019). Child neglect, psychological abuse and smartphone addiction among Chinese adolescents: The roles of emotional intelligence and coping style. Computers in Human Behavior, 90, 74-83.https://psycnet.apa.org/record/2018-60162-010
Tavllai, R, Haghigi B, P, Khalili, H. (2021). Investigating the impact of knowledge management on the strategic and operational performance of organizations through the use of the 2020 organizational excellence model, Scientific Journal of Organizational Knowledge Management, 14(4), pp. 141-174. [In Pershian]dor:20.1001.1.26454262.1400.4.3.5.6
https://jkm.ihu.ac.ir/article_206880_914f8c6e0b5b723dd2cd52080a576b4c.pdf
Taylor, C. M., Cornelius, C. J. & Colvin, K. (2014). Visionary Leadership and Its Relationship To Organizational Effectiveness. Leadership & Organization Development Journal, 35(6), 566-583.
Topp, L., Mair, D., Smillie, L., & Cairney, P. (2018). Knowledge Management for Policy Impact: The Case of The European Commission’s Joint Research Centre. Palgrave Communications, 4(1), 1-10.doi:10.1057/s41599-018-0143-3
file:///C:/Users/pc/Downloads/s41599-018-0143-3.pdf
Upadhay, S., Upadhay,N, Pinto, S. (2015). “Spiritual Intelligence and Organisational Effectiveness Ecosystem”. International Conference on Technology and Business Management, Vol. 23: 25. http://www.ictbm.org/ictbm15/ICTBM15CD/pdf/D5160-final.pdf
Vahedi, M. (2019). Identifying the effect of spiritual intelligence on stagnation in the path of career advancement of human capital with the moderating role of organizational climate in Payam Noor University of East Azarbaijan Province, Journal of Government Organizations Management, 9(1), pp. 11-28. [In Pershian] doi:10.30473/ipom.2020.54638.4174
Waez Ghasemi & Zad Shafaq. (2019). The interaction of strategic leadership behaviors and organizational culture in the strategic coordination of information systems and business and the integration of organizational systems. Journal of New Research Approaches in Management and Accounting, 3 (17), 89- 116. doi:10.1016/j.ijinfomgt.2018.09.010
Wiig, K.M(2002). Knowledge Management In Public Adminestration. Jurnal Of Knowledge Management. Vol 6 No. 3 Pp 224-239 doi:10.1108/13673270210434331
Wolman RN. (2000). Thinking with your soul: Spiritual intelligence and why it matters. New York: Harmony Books, 1-289.
Zohar D, Marshall I. (2000) Spiritual intelligence, the ultimate intelligence. London: Bloomsburg, 1-336.
