Operator agency in process intervention: tampering versus application of tacit knowledge
Subject Areas : Mathematical OptimizationP. Van Gestel 1 , D. J . Pons 2 , V. Pulakanam 3
1 - Department of Mechanical Engineering, University of Canterbury, Private Bag 4800, Christchurch, 8020, New Zealand
2 - Department of Mechanical Engineering, University of Canterbury, Private Bag 4800, Christchurch, 8020, New Zealand
3 - School of Business and Economics, University of Canterbury, Christchurch, New Zealand
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