The Application of Planned Behavior and Social Exchange Theories in the Attitude of Khuzestan Public Libraries Staff on knowledge sharing behavior through Their Intention of Knowledge Sharing Behavior
Subject Areas : Journal of Knowledge Studieszahra ghafari 1 , fariba nazari 2
1 - Department of Knowledge and Information Science, Ahvaz Branch, Islamic Azad University, Ahvaz, Iran
2 - Department of Knowledge and Information Science, Ahvaz Branch, Islamic Azad University, Ahvaz, Iran
Keywords: behavior, Attitude, Intention, Knowledge Sharing, Planned Behavior Theory, Social Exchange Theory, and Public Libraries,
Abstract :
Objective: The aim of this study was to determine the application of theories of planned behavior and social exchange in the attitudes of Khuzestan public library staff on knowledge sharing behavior through their intentions towards knowledge sharing behavior. Methods: This is a descriptive research that was conducted by analytical survey method with a causal approach. The research population includes all employees of public libraries in Khuzestan province, including librarians and staff of 340 people, of which 181 people were selected by simple random sampling as a sample to participate in the research. The research data were distributed among the members of the research community after confirming the validity and reliability by distributing a researcher-made questionnaire designed based on Eisen (1991) and Concanhall (2005) theories. Reliability of research questionnaires using Cronbach's alpha test, attitudes toward knowledge sharing (0.80), behavioral intention (0.74), knowledge sharing behavior (0.70), planned behavior (0.71) and social exchange (74.74), respectively. 0) Calculated and approved. Data were analyzed using SPS software version 23 and Smart PLS software using descriptive statistics and inferential regression test. Results: The research findings showed that attitudes toward knowledge sharing (0.284) knowledge sharing intention and (0/747) on knowledge sharing behavior and knowledge sharing intention (0/164) on knowledge sharing behavior have a significant positive effect. The mediating role of knowledge sharing intention in the effect of knowledge sharing attitude on knowledge sharing behavior was also confirmed. Conclusion: According to the research results, theories of planned behavior and social exchange are used in the attitudes of Khuzestan public library staff on through on knowledge sharing behavior towards knowledge sharing intention.
ابراهیمی، ع؛ محمدی فاتح، الف؛ حاجی پور، الف، ( 1391 )، بررسی نقش اعتماد در تسهیم دانش شغلی کارکنان دانشگاه تربیت مدرس. فصلنامه علمی-پژوهشی مدیریت نظامی، 47 ، 162-135.
اخوان، پ؛ حسینی سرخوش، م (1394). بررسی عوامل انگیزشی و سازمانی مؤثر بر شکلگیری رفتار اشتراک دانش میان کارکنان. فصلنامه علمی پژوهشی پردازش و مدیریت اطلاعات، 4(30)، 1084-1051.
پور، س؛ مرتضوی، س (1392). تبیین عوامل مؤثر بر نگرش و رفتار مبتنی بر تسهیم دانش. فصلنامه مطالعات رفتار سازمانی، 3(6)، 70-43.
جعفرزاده کرمانی، ز (1394). بررسی تأثیر عوامل فردی بر اشتراک دانش اعضای هیأت علمی رشته علم اطلاعات و دانششناسی، پژوهشنامه کتابداری و اطلارسانی، 5(2)، 61-40.
حسینی سرخوش، سید م (1394). بررسی رفتار اشتراک دانش کارکنان در یک سازمان با فنآوری پیشرفته مبتنی بر نظریه رفتار برنامهریزیشده. نشریه علمی پژوهشی مدیریت نوآوری، 4، 80-61.
حمیدی, ف, نوشین فرد, ف. (1398). مروری بر نظریههای کاربردی در مطالعات مربوط به رفتار اشتراک دانش. فصلنامه مطالعات دانش شناسی, 6(21), 113-142
رجائی آذرخوارانی، ع؛ رجائی پور، س؛ هویدا، ر (1395). بررسی رفتار تسهیم دانش اعضای هیأت علمی دانشگاههای منتخب اصفهان. مجله توسعه آموزش در علوم پزشکی، 9(21)، 46-37.
سلیمی، ق؛ حیدری، الف؛ کشاورزی، ف (1392). تبیین رابطه التزام دانشجویان و رفتار تسهیم دانش در دانشگاه: سهم متغیر نگرش نسبت به تسهیم دانش. تحقیقات کتابداری و اطلاعرسانی دانشگاهی، 4(47)، 374-351.
شیرانی، ف؛ هدائی، ه (1395). عوامل مؤثر بر رفتار اشتراک دانش میان اعضای هیأت علمی مؤسسات پژوهشی کشور. همایش پژوهشهای مدیریت و علوم انسانی در ایران، اولین، دانشگاه تهران.
علی پور درویشی، ز؛ دولتآبادی، ر (1391). ارائه الگوی عوامل مؤثر بر قصد اشتراک دانش پزشکان براساس تئوری رفتار برنامهریزی شده در بیمارستانهای آموزشی تحت پوشش دانشگاه علوم پزشکی تهران. فصلنامه بیمارستان، 4(43)، 44-35.
علی پور درویشی، ز (1393). ارائه مدل ترکیبی قصد اشتراک دانش اعضای هیأت علمی دانشگاه آزاد اسلامی با رویکرد عوامل ادراکی. مدیریت فنآوری اطلاعات، 1(6)، 126-107.
Ajzen, I., (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.
Behnke, T. M. (2010). Knowledge sharing at work: An examination of organizational antecedents. St. Ambrose University.
Blau, P. M. (1964). Exchange and power in social life. Transaction Publishers.
Bock, G. W. and Kim, Y. (2002). Breaking the myths of rewards: an exploratory study of attitudes about knowledge sharing. Information Resources Management Journal, 15(2), 14-21.
Bock, G. W.; Zmud, R. W.; Kim, Y. -G. and et. al. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87-111.
Chen, S. S.; Chuang, Y. W., & Chen, P. Y. (2012). Behavioral intention formation in knowledge sharing: Examining the roles of KMS quality, KMS self-efficacy, and organizational climate. Knowledge-Based Systems, 31, 106-118.
Davenport, T. H. and L. Prusak. 1998. Working Knowledge: How Organizations Manage WhatThey Know. Boston, MA: Harvard Business School Press.
Hassan, M., Aksel, I., Nawaz, M. S., & Shaukat, S. (2016). Knowledge Sharing Behavior Of Business Teachers Of Pakistani Universities: An Empirical Testing Of Theory Of Planned Behavior. European Scientific Journal, ESJ, 12(13).
Hsu, M. H.; Ju, T. L.; Yen, C. H., and et. al. (2007). Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations. International journal of human-computer studies, 65(2), 153-169.
Jackson, S. E., Chuang, C. H., Harden, E. E., & Jiang, Y. (2006). Toward developing human resource management systems for knowledge-intensive teamwork. In Research in personnel and human resources management , Emerald Group Publishing Limited, 27-70
Jinyang, L. (2015). Knowledge sharing in virtual communities: A social exchange theory perspective. Journal of Industrial Engineering and Management, 8(1), 170-183.
Kankanhalli, A.; Tan, B. C., & Wei, K. K. (2005). Contributing knowledge to electronic knowledge repositories: an empirical investigation. MIS quarterly, 113-143.
Liang, T. P.; Liu, C. C., & Wu, C. H. (2008). Can social exchange theory explain individual knowledge-sharing behavior? A meta-analysis. ICIS 2008 Proceedings, 171.
Liao, L. F. (2008). Knowledge-sharing in R&D departments: A social power and social exchange theory perspective. The International Journal of Human Resource Management, 19(10), 1881-1895.
Nguyen, T.-M.; Nham, P.T. and Hoang, V.-N. (2019).The theory of planned behavior and knowledge sharing: A systematic review and meta-analytic structural equation modelling. VINE Journal of Information and Knowledge Management Systems, 49 (1), 76-94.
Park, J. G., Lee, H., & Lee, J. (2015). Applying social exchange theory in IT service relationships: exploring roles of exchange characteristics in knowledge sharing. Information Technology and Management, 16(3), 193-206.
Rebecca J. (2020). An application of a modified theory of planned behavior model to investigate adolescents’ job safety knowledge, norms, attitude and intention to enact workplace safety and health skills. Journal of Safety Research, 72 (6), 189-198.
Thanos, P.; Teta, S. and Pawit. N. (2013). Exploring the determinants of knowledge sharing via employee weblogs. International Journal of Information Management, 33 (1), 133- 146.
Tsai, M. T.; Chang, H. C.; Cheng, N. C., et. al. (2013). Understanding IT professionals’ knowledge sharing intention through KMS: a social exchange perspective. Quality & Quantity, 47(5), 2739-2753.
Wang, H. K.; Yen, Y. F., & Tseng, J. F. (2015). Knowledge sharing in knowledge workers: The roles of social exchange theory and the theory of planned behavior. Innovation, 17(4), 450-465.
_||_