A Comparative Study of Dental Clinic Management in Selected Countries: Providing a Solution for Iran
Subject Areas : medical documents
Amir Hossein Masrouri
1
(MA, Department of Science and Technology, Science and Research Branch, Islamic Azad University, Tehran, Iran)
Irvan Masoudi asl
2
(Associate Professor, Department of Management and Information, Iran University of Medical Sciences, Tehran, Iran)
seyed jamaledin tabibi
3
(Professor, Department of Health Services Administration, Science and Research Branch, Islamic Azad university, Tehran, Iran)
Keywords: Dental Clinic Management, Dental Clinic personal Management, Dental Clinic Customer Management, Dental Clinic Technical Management,
Abstract :
Introduction: Success in dentistry depends on the ability of the dentist to manage both clinical and managerial aspects. The purpose of this study was to compare the management of dental clinics in selected countries and provide solutions for Iran. Methods: This research was conducted in a comparative manner in five countries of the United States, Canada, France, England and Iran. To determine the pattern of management of dental clinics, a review of previous studies, comparative matrix and Delphi technique were used. Results: The pattern of management of dental clinics has three main dimensions of customer management, personnel management and technical management. Also, according to the analyzes carried out by the comparative matrix, dental clinics in Iran are far away from implementing the activities of the dimensions of the pattern of dental clinic management with the advanced countries of the United States, Canada, France and the United Kingdom, and in most of the activities act as a minimum. According to an adaptive matrix analysis, 11 strategies for improving the management of dental clinics were identified which its validity with Delphi technique was confirmed by the experts in two phases. Conclusion: If dental clinic managers in Iran decide on strategies for managing dental clinics and in line with the needs and strategies of the dental clinic, allocate the necessary human and financial resources, there will be significant results in relation to the performance of the dental clinic in the long run.
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9- Dhanore P, Shaik A, Ramtekkar P. Dental Clinic Management System- A New Approach. IJCSET (www.ijcset.net), 2016; 6(5): 176-178.
10- Almomani I, AlSarheed A. Enhancing outpatient clinics management software by reducing patients’ waiting time. Journal of Infection and Public Health, 2016; 9(6): 734-743.
11- Daou M, Karam R, Khalil S, Mawla D. Current status of dental waste management in Lebanon. Environmental Nanotechnology, Monitoring & Management, 2015; 4: 1-5.
12- Alanaggar D, Andersson L. Emergency management of traumatic dental injuries in 42 countries. Dental Traumatology, 2015; 31(2): 89-96.
13- Goetz K, Broge B, Wensing M. Effectiveness of a quality management program in dental care practices. BMC Oral Health, 2014; DOI: 10.1186/1472-6831-14-41.
14- Khami MR, Akhgari E, Moscowchi A, Yazdani R, Mohebbi S Z, Pakdaman A et al. Knowledge and attitude of a group of dentists towards the topics of a course on principles of successful dental practice management. Jdm, 2012; 25(1): 41-47. [In Persian]
15- Arena G, et al. Western Australian dental graduates' perception of preparedness to practice: a five-year follow-up. J Dent Educ, 2007; 71(9): 1217-22.
16- Benbelad R, et al. Difficulties encountered at the beginning of professional life: results of a pilot survey among undergraduate students in Paris Rene Descartes University (France). Eur J Dent Educ, 2006, 10(4): 204-9.
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1- Danesh kohan A. Comparative Study of Management Development Development Patterns in the Health Systems of Selected Countries. Health Information Management, Eighth Edition, 2011; 2: 1-12. [In Persian]
2- Davies AR, Ware JE Jr. Measuring patient satisfaction with dental care. Soc Sci Med [A], 2011; 15: 751-760.
3- Beagledobe R. Health systems: Finding New Strengths. In: WHO, Editor. The world Health Report 2004. Geneva: World Health Organization; 2004: 57-69.
4- Daneshvar, Sh. Step by step management of dental offices. Tehran, Royan Scientologist, 2015. [In Persian]
5- Goodman C, Virginia F. Introduction to Health Technology Assessment. Bethesda, MD: National Library of Medicine (US); 2014.
6- Komilis DP, Voudrias EA, Anthoulakis S, Iosifidis N. Composition and production rate of dental solid waste in Xanthi, Greece. Waste Management, 2009; 29: 1208-12.
7- Perry C. Empowering primary care workers to improve health services: results from Mozambique's leadership and management development program. Hum Resour Health; 2008.
8- Malamed SF. Medical emergencies in the dental office. St. Louis, Elsevier Health Sciences; 2014.
9- Dhanore P, Shaik A, Ramtekkar P. Dental Clinic Management System- A New Approach. IJCSET (www.ijcset.net), 2016; 6(5): 176-178.
10- Almomani I, AlSarheed A. Enhancing outpatient clinics management software by reducing patients’ waiting time. Journal of Infection and Public Health, 2016; 9(6): 734-743.
11- Daou M, Karam R, Khalil S, Mawla D. Current status of dental waste management in Lebanon. Environmental Nanotechnology, Monitoring & Management, 2015; 4: 1-5.
12- Alanaggar D, Andersson L. Emergency management of traumatic dental injuries in 42 countries. Dental Traumatology, 2015; 31(2): 89-96.
13- Goetz K, Broge B, Wensing M. Effectiveness of a quality management program in dental care practices. BMC Oral Health, 2014; DOI: 10.1186/1472-6831-14-41.
14- Khami MR, Akhgari E, Moscowchi A, Yazdani R, Mohebbi S Z, Pakdaman A et al. Knowledge and attitude of a group of dentists towards the topics of a course on principles of successful dental practice management. Jdm, 2012; 25(1): 41-47. [In Persian]
15- Arena G, et al. Western Australian dental graduates' perception of preparedness to practice: a five-year follow-up. J Dent Educ, 2007; 71(9): 1217-22.
16- Benbelad R, et al. Difficulties encountered at the beginning of professional life: results of a pilot survey among undergraduate students in Paris Rene Descartes University (France). Eur J Dent Educ, 2006, 10(4): 204-9.
