Improving Performance of Customer Relationship Management through Applying Knowledge Management
Subject Areas : General Management
Reza Radfar
1
(Department of Industrial Management, School of Management and Economics, Science and Research Branch, Islamic Azad University (IAU), Tehran, Iran)
N. Rezaei-Malek
2
(Department of Information Technology Management, Electronic Branch, Islamic Azad University (IAU), Tehran, Iran)
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Abstract :