Mobile Banking Service Quality and Customer Satisfaction (Application of SERVQUAL Model)

Subject Areas : General Management

S. F. Amiri Aghdaie ¹ , F. Faghani ²

1 - Department of management, University of Isfahan, Isfahan, Iran.
2 - Faculty of Administrative Sciences Economy, University of Isfahan, Isfahan, Iran.

Received: 2013-09-21 Accepted : 2013-09-21 Published : 2012-10-01

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