Pathology Discretion of Street-level Bureaucracy

Subject Areas : Journal of Iranian Social Development Studies

sara sheikhbakloo ¹ (PhD Student, Public Administration Department, Islamic Azad University, Science and Research Branch, Tehran, Iran)
caramollah daneshfard ² (استاد گروه مدیریت دولتی، دانشکده مدیریت و اقتصاد، واحد علوم و تحقیقات، دانشگاه آزاد اسلامی، تهران، ایران (نویسنده مسئول))
abbas toloie ³ (استاد گروه مدیریت صنعتی، دانشکده مدیریت و اقتصاد، واحد علوم و تحقیقات، دانشگاه آزاد اسلامی، تهران، ایران)

Received: 2018-04-28 Accepted : 2019-05-11 Published : 2018-10-23

Keywords: "Pathology", "Discretion", "Street-level Bureaucracy",

Abstract :

Street-level bureaucratic theory is now at a fairly mature stage. The focus on street-level bureaucrats as ultimate policymakers is now as familiar as it is important. Likewise, the parallel socio-legal study of the implementation of public law in public organizations has demonstrated the inevitable gap between law-in-the-books and law-in-action. Yet, the success of these advances comes at the potential cost of us losing sight of the importance of law itself. The purpose of this study was to determine the pathology of street level bureaucrats in the medical care departments of social security organization hospitals in the country. The field of study is set within management branch of humanities. Purpose wise the research approach is applied research, and method wise it is considered as descriptive-analytic. Methodology was descriptive through describing the variables, and analytic through statistical analysis of these variables. In this study, the surveyed population was consisted of elites and senior experts in the field of study. This group consisted of faculty members from various universities in the field of public administration. Data Collection method done by means of questionnaire. Reliability of questionnaire was confirmed by Cronbach's alpha method and validity was confirmed by face validity. This study’s findings indicated significant difference between the favorable situation and the current situation.

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