Explaining and Analyzing Cultural factors Affecting the Conflict of Interpersonal Relationships (Case study: Staff of the Court of Administrative Justice of Tehran Province)
Subject Areas : Journal of Iranian Social Development Studies
Meysam Shamsian
1
(Department of Social Communication Sciences, East Tehran Branch, Islamic Azad University, Tehran, Iran)
Leila Niroumand
2
(Department of Social Communication Sciences, East Tehran Branch, Islamic Azad University, Tehran, Iran)
Somayyeh Tajik Esmaeili
3
(Department of Social Communication Sciences, East Tehran Branch, Islamic Azad University, Tehran, Iran)
Norouz Hashemzehi
4
(Department of Social Communication Sciences, East Tehran Branch, Islamic Azad University, Tehran, Iran)
Keywords: interpersonal communication, Conflict, cultural values, Medias, Administrative Justice Court,
Abstract :
The main source of cooperation, partnership, healthy relationships and non-cooperation and organizational conflict is the human conflict today. Unusual conflict within the organization. Organizations must address the disruptive and disruptive factors in order to maximize the physical, mental, and intellectual potential of their employees .some of cultural values and tendency of people or their perception from various situations can cause to conflicts. This article aims to analyze the cultural factors affecting the interpersonal communication of the staff of the Administrative Justice Court. This is an applied research and according to the objectives a survey method has been used. The statistical population consisted of a thousand of staff member of the administrative justice court of Tehran province.by using the Morgan table 172 samples were selected and analyzed by systematic sampling method. The reliability of data collection tools is confirmed by the crony bronco’s alpha and its validity by using the professors and expert’s comments. The consequences reveal that the amount of interpersonal conflict is in moderate. Also the Pearson coefficient shows that between the various cultural factors among variables, there is a significant correlation between the rate of use of internal media, external media and cultural values with the conflict of interpersonal communication among employees. Albeit, there was no significant correlation between the amount of social network usage and the rate of interpersonal communication conflicts among employees. The results of multivariate regression model demonstrated that only the use of internal media with beta coefficient (-0.27) and the use of external media with beta coefficient (17.0) had a direct effect on the conflict of interpersonal communication.
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