Assessment of the Function of the Health, Safety and Environmental Management System (HSE) in the Dry Milk Factory of Pegah Shahr E Kord with the Balanced Scorecard Approach
Subject Areas : HSE ManagementRouhollah Molavi Vardanjani 1 , Maryam Rafati 2 , Mojgan Zaeimdar 3
1 - 1- M.Sc., Environmental Management, Department of Environment, Technical and Engineering Faculty, Islamic Azad University, North Tehran Branch, Tehran, Iran
2 - 2- Department of Environment, Technical and Engineering Faculty, Islamic Azad University, North Tehran Branch, Tehran, Iran *(Corresponding Author)
3 - 3- Technical and Engineering Faculty, Islamic Azad University, North Tehran Branch, Tehran, Iran
Keywords: Card, Balanced Scorecard, HSE Management, Dry Milk Factory of Pegah Shahr E Kord, functional evaluation,
Abstract :
Background and Objectives: Functional evaluation models are the basis for measuring and improving management systems. The purpose of this research was to meet the needs of dry milk factory in Pegah Shahr E Kord to assess the performance of the HSE system in terms of compliance considering the company's strategies. Methodology and Materials: In this research, with close investigation on standards and models in the field of performance of the HSE management system, the functional evaluation model of this factory was designed in the framework of a Balanced Scorecard Card (BSC). In this model, four layers of Financial, Customer, Internal business processes and Learning- growth were identified and classified with 14 function evaluation criteria and 43 sub-indicators. Results: The results of the balanced scorecard model showed that the highest and lowest scores among the studied layers were internal processes with an average of 69.28 and learning-growth with an average of 56.66 respectively. Also, the overall average score of the company in all four layers calculated 64.2 out of 100 which, according to a standard score, the scores over 60, reflects the relatively good Function of the organization in the field of HSE management. Conclusion: According to the results, Value Indicators presentable for Customers, Audit and Improvement of HSE Performance Indicators, Policy Development and Strategic goals, organization and provision of resources for HSE management, risk management for HSE, system planning and designing in order to establish the principles of HSE in the organization, are the most important strengths and information sources, also human capital and presentable value to society and government are the most important improvable parts of the HSE system in studied organization.
- Kaplan, R.S., Norton, D.P., 2004. Strategy Maps, Boston. Harvard Business School Press,152p.
2. Naseri, A., Sepehri, M., Mahmoudi, S.H., 2014. Strategic performance evaluation of health, safety and environment (HSE) based on balanced scorecard (BSC), the case study of a corporation in energy industry, Iran Occupational Health, 11(1), pp. 79-94. (In Persian)
- Mehrolhassani, M. H, Emami, M., Haghdoost, A.A., Dehnavieh R., Amanpour S., Sabbah, F., Bazrafshan, M., 2013. Performance Assessment of Medical Universities using Balanced Scorecard and Analytical Hierarchy Process, Iranian Journal of Epidemiology, 12(5), pp. 55-64. (In Persian)
- Johnson, S., 2003. EFQM and Balanced Scorecard for Improving Organizational Performance, Inland Revenue, A Research Report.
5. Daneshfard, K., Vahdani, K., Aghaz, A., 2011. Implementing Balance Score Card (BSC) and Improving Firm Performance, Educational Leadership and Administration, 4(2), pp. 55-72. (In Persian)
6. Ghanbari, S., Beheshtirad, R., 2017. The Effect of Organizational Silence on Reduction of Teamwork and Organizational Performance Based on Balanced Scorecard (BSC) (Case Study of Kermanshah Razi University staff), Journal of Applied Sociology, 28(3), pp 123-152. (In Persian)
- Kaplan, R.S. and Norton, D.P., 2004. Strategy Maps: Converting Intangible Assets into Tangible Outcomes, Harvard Business School Press, 325p.
- Wong, B., Guo, L., Li, W., Yang, D., 2007. Reducing Conflict in Balanced Scorecard Evaluations. Accounting Organization and Society, Vol. 32, pp. 363-377.
- Wongrassam, G., Simmons, J.E.L., 2003. Performance Measurement Tools: The Balanced Scorecard and the EFQM Excellence Model, Journal Measuring Business Excellence, 7(1),pp.14-28.
- Kaplan, R.S., Norton, D.P., 1996. Using the Balanced Scorecard as a Strategic Management System, Journal Harvard Business Review, 74(1), pp.75–85.
- Inamdar, N., Kaplan, R.S., Bower, M., 2002. Applying the balanced scorecard in healthcare provider organizations, J Health Manage, Vol. 47, pp. 179-95.
- Goran-Orimi, A., Abedi, Gh., Nadighara, A., Heidari-Gorgi, A.M., 2013. Performance evaluation based on the Balanced Scorecard (BSC) to implement strategies of Imam Khomeini hospital in Sari. Journal of Process Engineering, Vol.1, pp. 135-158.
13. Mehrolhassani, M.H., Emami, M., Haghdoost, A.A., Dehnavieh, R., Amanpour, S., Sabbah, F., 2013. Performance Assessment of Medical Universities Using Balanced Scorecard and Analytical Hierarchy Process, Iranian Journal of Epidemiology, 12(5), pp. 3-17. (In Persian)
- Molavi Vardanjani, R., 2017. Investigation the performance of HSE management system on health and safety in the Food and Drug industry (Case Study: Pegah infant formula Company Branch), M.Sc. Thesis, Islamic Azad University, North Tehran Branch, pp. 124. (In Persian)
- Taghavi, L., Yousefi, H., Aghamoradi, G.H., 2015. Research Method in Environmental Science, Talab Press,239p. (In Persian)
- Ahmadvand, A., Torbati, A., Pourreza, N., Naderi, M., Fyruzshahi, M., 2012. Integrated model of the “balanced scorecard” and the “excellence model to improve organizational performance” a case study. Education Strategies in Medical Sciences , Vol 5, pp. 8- 51.
- Nourayi, M., Ailayi, H., 2010. Investigation the performance of the Customs Department Using the Balanced Scorecard (Case Study: Zanjan Province), Quantitative Researches in Management, Vol 2, Issue 2, pp 97-123 .(In Persian)
18. Nazaripour, M., 2013. A Comprehensive Performance Evaluation of the Customs Department Using the Balanced Scorecard (Case Study: West Azerbaijan, Kermanshah and Kurdistan Provinces), Journal Management System, 8(23), pp 63-78. (In Persian)
_||_
- Kaplan, R.S., Norton, D.P., 2004. Strategy Maps, Boston. Harvard Business School Press,152p.
2. Naseri, A., Sepehri, M., Mahmoudi, S.H., 2014. Strategic performance evaluation of health, safety and environment (HSE) based on balanced scorecard (BSC), the case study of a corporation in energy industry, Iran Occupational Health, 11(1), pp. 79-94. (In Persian)
- Mehrolhassani, M. H, Emami, M., Haghdoost, A.A., Dehnavieh R., Amanpour S., Sabbah, F., Bazrafshan, M., 2013. Performance Assessment of Medical Universities using Balanced Scorecard and Analytical Hierarchy Process, Iranian Journal of Epidemiology, 12(5), pp. 55-64. (In Persian)
- Johnson, S., 2003. EFQM and Balanced Scorecard for Improving Organizational Performance, Inland Revenue, A Research Report.
5. Daneshfard, K., Vahdani, K., Aghaz, A., 2011. Implementing Balance Score Card (BSC) and Improving Firm Performance, Educational Leadership and Administration, 4(2), pp. 55-72. (In Persian)
6. Ghanbari, S., Beheshtirad, R., 2017. The Effect of Organizational Silence on Reduction of Teamwork and Organizational Performance Based on Balanced Scorecard (BSC) (Case Study of Kermanshah Razi University staff), Journal of Applied Sociology, 28(3), pp 123-152. (In Persian)
- Kaplan, R.S. and Norton, D.P., 2004. Strategy Maps: Converting Intangible Assets into Tangible Outcomes, Harvard Business School Press, 325p.
- Wong, B., Guo, L., Li, W., Yang, D., 2007. Reducing Conflict in Balanced Scorecard Evaluations. Accounting Organization and Society, Vol. 32, pp. 363-377.
- Wongrassam, G., Simmons, J.E.L., 2003. Performance Measurement Tools: The Balanced Scorecard and the EFQM Excellence Model, Journal Measuring Business Excellence, 7(1),pp.14-28.
- Kaplan, R.S., Norton, D.P., 1996. Using the Balanced Scorecard as a Strategic Management System, Journal Harvard Business Review, 74(1), pp.75–85.
- Inamdar, N., Kaplan, R.S., Bower, M., 2002. Applying the balanced scorecard in healthcare provider organizations, J Health Manage, Vol. 47, pp. 179-95.
- Goran-Orimi, A., Abedi, Gh., Nadighara, A., Heidari-Gorgi, A.M., 2013. Performance evaluation based on the Balanced Scorecard (BSC) to implement strategies of Imam Khomeini hospital in Sari. Journal of Process Engineering, Vol.1, pp. 135-158.
13. Mehrolhassani, M.H., Emami, M., Haghdoost, A.A., Dehnavieh, R., Amanpour, S., Sabbah, F., 2013. Performance Assessment of Medical Universities Using Balanced Scorecard and Analytical Hierarchy Process, Iranian Journal of Epidemiology, 12(5), pp. 3-17. (In Persian)
- Molavi Vardanjani, R., 2017. Investigation the performance of HSE management system on health and safety in the Food and Drug industry (Case Study: Pegah infant formula Company Branch), M.Sc. Thesis, Islamic Azad University, North Tehran Branch, pp. 124. (In Persian)
- Taghavi, L., Yousefi, H., Aghamoradi, G.H., 2015. Research Method in Environmental Science, Talab Press,239p. (In Persian)
- Ahmadvand, A., Torbati, A., Pourreza, N., Naderi, M., Fyruzshahi, M., 2012. Integrated model of the “balanced scorecard” and the “excellence model to improve organizational performance” a case study. Education Strategies in Medical Sciences , Vol 5, pp. 8- 51.
- Nourayi, M., Ailayi, H., 2010. Investigation the performance of the Customs Department Using the Balanced Scorecard (Case Study: Zanjan Province), Quantitative Researches in Management, Vol 2, Issue 2, pp 97-123 .(In Persian)
18. Nazaripour, M., 2013. A Comprehensive Performance Evaluation of the Customs Department Using the Balanced Scorecard (Case Study: West Azerbaijan, Kermanshah and Kurdistan Provinces), Journal Management System, 8(23), pp 63-78. (In Persian)