Designing a Customer Experience Management Model in the Field of Car Relief Services (The Mixed Methods Research)
Subject Areas : Business StrategyMahmoud Eghbali 1 , Hamid Saeedi 2 , Hamid reza Saeednia 3
1 - PhD student, Department of Business Administration, U.A.E Branch, Islamic Azad University, Dubai, United Arab Emirates
2 - Assistant Professor, Department of Business Management, Shahre Rey Branch, Islamic Azad University, Tehran, Iran
3 - Associate Professor, Department of Business Management, North Tehran Branch, Islamic Azad University, Tehran, Iran
Keywords:
Abstract :
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