Identify and prioritize barriers to effective e-relief Imam Khomeini Relief Committee of Fars Province

Subject Areas : Human Resources Excellence

ali shir taheri ¹ , shokoufeh zare ² , peyman pirooz ³

1 - Department of Management, Larestan Branch, Islamic Azad University, Larestan, Iran
2 - Department of Management, Larestan Branch, Islamic Azad University, Larestan, Iran
3 - Assistant Professor of Management, Larestan Branch, Islamic Azad University, Larestan, Iran

Received: 2021-11-29 Accepted : 2022-02-08 Published : 2021-08-23

Keywords: hardware problems, inadequate internet, lack of transparency in workflow, lack of managerial support, employee resistance,

Abstract :

This study was carried out by identifying and prioritizing the effective barriers in creating electronic relief in Imam Khomeini Relief Committee of Fars province. This research is an applied research in terms of purpose, and based on the nature and descriptive method of non-experimental type. The study population consists of 20 experts and experts of Imam Khomeini Relief Committee. The main questionnaire used is an expert questionnaire that is used to prioritize elements based on pairwise comparison. This study is based on operations research techniques. Research literature has been used to identify the most important study criteria. Multi-criteria decision making models and AHP model have been used to prioritize the criteria of the present study. Based on the obtained special vector, the criterion of non-support of managers with a normal weight of 0.299 has the highest priority. The criterion of inadequate internet with a normal weight of 0.230 is in the second priority. The criterion of opacity of the work routine with a normal weight of 0.199 is in the third priority. The criterion of resistance of employees with a normal weight of 0.172 is in the fourth priority. The criterion of hardware problems with a normal weight of 0.101 is in the fifth priority. At the end, practical and research suggestions are presented.Keywords: lack of managerial support, inadequate internet, lack of transparency in workflow, employee resistance, hardware problems