The Effect of Organizational Citizenship Behavior on Workforce Agility

Subject Areas : Urban Transportation

khadijeh Ahmadi gherache ¹ (M.A,, Department of Management, Valiasr University, Rafsanjan, Rafsanjan, Iran)
Hosein Sayadi Toranlo ² (Assistant Professor, Department of Management, Valiasr University, Rafsanjan, Rafsanjan, Iran)
Zeynab Bakhtiyari ³ (M.A., Department of Management, Vali-e-Asr University, Rafsanjan, Rafsanjan, Iran (Correspondence Officer))
Farahnaz Ahang ⁴ (PhD Student, Department of Management, Sistan and Baluchestan University, Zahedan, Iran)

Received: 2018-02-17 Accepted : 2018-11-18 Published : 2020-02-20

Keywords: Organizational Citizenship Behavior, Keywords: Workforce Agility, Rafsanjan University of Medical Sciences,

Abstract :

Agility is a new model that enables the organization to respond to unexpected changes.Organizations should have agile employees to achieve agility. Therefore, it is important to pay attention to behaviors that affect the agility of the workforce. the researchers are going to examine the effect of organizational citizenship behavior on the agility of the workforce. he statistical population of the study was 400 employees in Rafsanjan University of Medical Sciences. According to Morgan's table, the sample size was 196 people. 200 questionnaires were distributed randomly among the staff and 166 questionnaires were collected. This research based on its purpose is applied research and in terms of data collection method, a descriptive survey is a survey. To assess organizational citizenship behavior, the questionnaire of Pendikov et al. (1990) was used and to measure the agility of the workforce, using the standard questionnaire of Go & et al. 2002. Cronbach's alpha test was used to calculate their reliability that obtained result for the citizenship behavior questionnaire was 0.732 and for the agility of the staffs it was 0.960. In order to analyze the data, inferential statistics method and SPSS and Amos software was used. The results of research model showed that organizational citizenship behavior in workforce agility had a significant and positive effect of 0.6.