Evaluation of the effect of office automation on efficiency

Subject Areas : مدیریت

sara sheikh baklou ¹ (کارشناسی ارشد دانشکده مدیریت و حسابداری، دانشگاه آزاد اسلامی، قزوین ، ایران (مسئول مکاتبات))
asghar sarafi zadeh ² (استادیار دانشکده مدیریت ، دانشگاه آزاد اسلامی واحد تهران مرکز ، ایران)
kaveh teimur nejad ³ (استادیار دانشکده مدیریت ، دانشگاه آزاد اسلامی واحد تهران مرکز ، ایران)

Received: 2011-05-09 Accepted : 2011-10-26 Published : 2012-09-22

Keywords: Efficiency, performance, Office automation,

Abstract :

An examination of office automation tools in order to achieve important strategies for saving time, responding quickly to customers and increasing accuracy and reducing the cost of doing things is highly significant. The main goal of this paper is to identify the impact of office automation on efficiency of organizations. The sample consists of 97 managers and experts selected through simple random sampling method. Research Methodology is descriptive and analytical. Instrumentation included a questionnaires whose validity and reliability was estimated. Data were analyzed using t-test and Kruskal –Wallis. The findings confirmed the positive effect of the use of office automation on time, responding quickly to customers and doing things carefully in order to foster efficiency