An Approach to Improve Customer Satisfaction in Logistics: the Case of HEPCO

Subject Areas : policy making

Mohammad Ehsanifar ¹ , Reza Ehtesham Rasi ²

1 - Department of Engineering ,Arak Branch,Islamic Azad University, Arak , Iran
2 - Department of Managemnt, Qazvin Branch, Islamic Azad University, Qazvin, Iran

Received: 2017-09-26 Accepted : 2017-02-19 Published : 2017-05-01

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