Developing a Model For Evaluating the Factors affecting Customers Satisfaction in After-sale Services of Automobile Industry in Iran: Case Study of Saipa Company
Subject Areas : policy making
S. A. Heydariyeh
1
(Assistant Professor in Industrial Management, Islamic Azad Univversity, Semnan Branch, Semnan, Iran.)
M. Hemmati
2
(Assistant Professor in Industrial Management, Islamic Azad Univversity, Semnan Branch, Semnan, Iran)
M. A. Razaghi
3
(MA in Industrial Management, Islamic Azad Univversity, Semnan Branch, Semnan, Iran)
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