List of Articles ساختار تفسیری Open Access Article Abstract Page Full-Text 1 - Providing a framework for customer knowledge management with a digital marketing approach in the banking system emphasis on customer satisfaction Mahmoud Jafari Dehkordi Mahmood Ahmadi Sharif Mehran Keshtkar Haranki Open Access Article Abstract Page Full-Text 2 - Applying Interpretive Structural Modeling in Grading Organizational Citizenship Behavior Indices in Foreign Language Institutes: A Case Study H. تقی زاده A.H SH Open Access Article Abstract Page Full-Text 3 - Designing an interpretative structure model for establishing organizational learning based on knowledge management shima laal Alireza Mohammadi nejad ganji mojgan Abdollahi Ramezan Jahanian