List of Articles electronic customer relationship management

• Open Access Article
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  1 - Investigating the Impact of Success Factors on Sustainable Electronic Customer Relationship Management on the Performance of an Insurance Company in the Context of Covid-19 Epidemic
  Mohammad Abbasian Saied Sehhat
  10.30495/msds.2021.1939959.1011
• Open Access Article
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  • Full-Text
  
  2 - Providing a paradigm model of customer interaction with an emphasis on electronic management of customer relations (a study of banks-affiliated universities)
  Seyed Mohammad  Azimi Kiumars  Aria Seyed Mehdi  Jalali