List of Articles Complaint Open Access Article Abstract Page Full-Text 1 - Providing an optimal model for gaining public trust in the Complaints System and Inspection Agency's announcements enayat davoudi Afsaneh Mozaffari Ali asghar kia Shahnaz Hashemi 10.30495/mediastudies.2022.53275.1379 Open Access Article Abstract Page Full-Text 2 - A Systematic Reviews of Healthcare Complaints in the Hospital of Iran Since 2006 to 2016 damon Gorji Ali Vafaee Najjar Roghya Staji ٍElahe Hooshmande Open Access Article Abstract Page Full-Text 3 - Land Line Consumer Problems and Perceptions on Telecom Services A study on Bharat Sanchar Nigam Limited D. Srinivasa Prasad S. Gangadhara Rama Rao Open Access Article Abstract Page Full-Text 4 - Study of the Effect Satisfaction and Trust on Customers Loyalty in Service Organizations (Case Study: Branches of Melli Bank in City of Arak) محمد امین جمشیدیان Open Access Article Abstract Page Full-Text 5 - Study of the Effect of Satisfaction and Trust on Customers Loyalty in Service Organizations (Case Study: Branches of Melli Bank in City of Arak) M. A. Jamshidian Open Access Article Abstract Page Full-Text 6 - A comparative study of the issues of political complaints during the constitutional period of Iran and the era of the Arab awakening movement bayan karimi karamali ghadamyari abdollah toloei azar 10.30495/cls.2023.1994841.1444 Open Access Article Abstract Page Full-Text 7 - The Analysis of Political and Social Complaints in the Poems of Contemporary Period with a Look at Parviz Khanlari's “Mah dar mordab” and Mehdi Hamidi’s “Salhaye siah” Anthology of Poems Batoul Azizi Jirabadi Narges Asghari Ghovar Ali Ramazani 10.30495/dk.2022.1968911.2597 Open Access Article Abstract Page Full-Text 8 - The Artistic Features of the Poetry of Ibin Nobatah Hamed Sedghi Rahmatollah Haydari Manesh Open Access Article Abstract Page Full-Text 9 - Investigating the role of allegory in individual-social protests of Rumi's Masnavi complaints Kolsoom Tabkhkar hasankiyadeh Mohsen Izadyar Shahrokh Hekmat Open Access Article Abstract Page Full-Text 10 - The Study of the Complaint in Taleb-e Amoli’s Poetry Daryush Kazemi Mostafa saberi Open Access Article Abstract Page Full-Text 11 - Developments and Characteristics of Poetry in Constitutional Age Seyed Ahmad Hosseini Kazerooni Open Access Article Abstract Page Full-Text 12 - Complaint in Khaghani’s Poetry Ali Asghar Baba Safari Marzieh Farahi Qasr Abunasr Open Access Article Abstract Page Full-Text 13 - Evaluating Speech acts in ELT Textbooks: The Case of Compliments and Complaints in the Touchstone Series Mahdieh Jalilian Ali Roohani Open Access Article Abstract Page Full-Text 14 - The Effect of Dynamic Assessment on the EFL Learners’ Complaint Speech Act Developmental Trajectories: The Application of Rasch Model Zahra Rezaee Parisa Daftarifard Morvarid Lavasani 10.30486/relp.2021.1931983.1280 Open Access Article Abstract Page Full-Text 15 - A study of aesthetics and comparison of personal complaints in the poems of Saadi Shirazi and Saeb Tabrizi tayebeh alizadeh mohamadreza asad majid azizi Open Access Article Abstract Page Full-Text 16 - Frequency of complaint poems in Iraqi and Indian style tayebeh alizadeh Open Access Article Abstract Page Full-Text 17 - Investigating the Relationship Between Gender and Different Strategies of Expressing Complaint in English and Persian Films Zahra Mehrabani Open Access Article Abstract Page Full-Text 18 - Sociological Investigation of Rumi's Complaints in Masnavi-ye-Ma'navi with Emphasis on Three Main Themes Tayebeh Asghari Maliheh Mahdavi Masoud Mahdian 10.30495/rpcl.2023.699185 Open Access Article Abstract Page Full-Text 19 - The Effect of Magnitude of Failure and Complaint Handling on Brand Credibility Sajad Soleimani Shejani Narges Delafrooz Open Access Article Abstract Page Full-Text 20 - Students' Complaints Related to Available Service in Offline and Online Environments at QIAU Abolfazl Tajzadeh Namin Monireh Mohaghegh Open Access Article Abstract Page Full-Text 21 - Jurisprudential Study of the Time of Calculation of Compensation for Late Payment in Administrative Offenses of Rejection of Monetary Property Ali Akbar Youssefi rad Seyyed Hossein Sadat Hosseni Ramazan Dehghan 10.22034/ijrj.2021.680391 Open Access Article Abstract Page Full-Text 22 - The comparison of mental health status and locus of control of female adolescents of addicted and nonaddicted families Ahmad Etemadi Fatemeh Mastari Farahani Open Access Article Abstract Page Full-Text 23 - Content Analysis of Complaints in Poetry of Mashrooteh with Emphasis on Mirzadeh Eshghi’s Poetry Bayan Karimi asli Karamali Ghadamyari Abdollah Tolloee Azar Open Access Article Abstract Page Full-Text 24 - Investigation and Analysis of Different Complaint Genre in Nizami Ganjavi Works Parvaneh Safa Enayatollah Sharifpour Maryam Jafari Open Access Article Abstract Page Full-Text 25 - Complaint in Parviz Natel Khanlari’s “Moon in Marsh" Poetry Collection Batoul Azizi Jirabadi Narges Asghari Ghovar Ali Ramazani Open Access Article Abstract Page Full-Text 26 - A Cross-Cultural Pragmatic Study of Indirect Complaint Responses in Iranian and American News Interviews: Iran’s Nuclear Negotiations Hadis Toofani Asl Open Access Article Abstract Page Full-Text 27 - Obsessions of purity and worship in Judaism and Shi'sm; With regard to the scientific approch Roya Hazbi alireza ebrahim Tahereh Haj Ebrahimi Open Access Article Abstract Page Full-Text 28 - Criticism of the Sufis of the inappropriate times and hostile people Ghahreman Shiri Open Access Article Abstract Page Full-Text 29 - Mediating role of Alexithymia between perceived social support and somatic complaints among depressed women Masoud Mohammadi raziyeh Jaffari