List of Articles E-satisfaction Open Access Article Abstract Page Full-Text 1 - The Impact of E-Satisfaction on E-Loyalty Moderated by Customer Perceived Risk and Skill (Case of Mashhad’s Mellat bank) Seyed Mojtaba Moussavi Neghabi Yousef Ramezani Bahare JabarZade Nouri Open Access Article Abstract Page Full-Text 2 - Evaluating the quality of electronic services and electronic loyalty and the impact of moderators on online shopping Mohsen Zare Ghavaghi Mohsen Firoozbakht Mohammad Kazem Sayyadi Open Access Article Abstract Page Full-Text 3 - Assessment of Satisfaction of Residents of Tehran's Sirous neighborhood from Municipal Services Shahram Parsa Ahmad Pourahmad Mahsa Haji Ismail Jafari Open Access Article Abstract Page Full-Text 4 - Self-Control and Life Satisfaction in Emerging Adulthood: The Mediating Role of Self-Conscious Emotions of Shame and Guilt Narjes Abbasi Razieh Shekhaleslami