طراحی مدل معماری اخلاق‌مدارانه سرمایه انسانی در صنعت بانکداری
محورهای موضوعی : مدیریت و توسعه پایدار
نسترن ملک شاهیان
1
,
نادر شیخ الاسلامی کندلوسی
2
,
ندا نفری
3
,
جمشید صالحی صدقیانی
4
1 - دانشجوی دکتری، گروه مدیریت دولتی، واحد تهران شمال، دانشگاه آزاد اسلامی، تهران، ایران
2 - استادیار، گروه مدیریت دولتی، واحد تهران شمال، دانشگاه آزاد اسلامی، تهران، ایران
3 - استادیار، گروه مدیریت دولتی، واحد تهران شمال، دانشگاه آزاد اسلامی، تهران، ایران
4 - استاد، گروه مدیریت صنعتی، دانشگاه علامه طباطبایی، تهران، ایران
کلید واژه: توسعه سرمایه انسانی, صنعت بانکداری, معماری اخلاق مدارانه.,
چکیده مقاله :
اقبال به جهت گیری اخلاقی در توسعه اقتصادی بانک‌ها، راهی برای تبدیل تهدید به فرصت تلقی می‌شود. مدیران ایرانی نیز علاوه بر توجه به جایگاه راهبردی اخلاق در موفقیت سازمانی، براساس دغدغه‌های دینی و ارزش‌های جامعه به اخلاق کسب و کار توجه می‌کنند. توسعه منابع انسانی یکی از ضروریات سازمان است که لزوم پیوند آن با ارزش‌های اخلاقی اجتناب‌ناپذیر است؛ چرا که سهل انگاری و بی عدالتی در اجرای آن منجر به عدم توسعه فردی و سازمانی می‌گردد. بدین منظور و در راستای بررسی بیشتر این موضوع پژوهش حاضر به طراحی مدل معماری اخلاق‌مدارانه سرمایه انسانی در صنعت بانکداری پرداخته است. روش گردآوری اطلاعات کیفی و با استفاده از رویکرد تحلیل محتوا انجام شده است. جامعه آماری پژوهش مدیران ارشد بانک و خبرگان دانشگاهی بودند که با استفاده از روش نمونه‌گیری نظری و استفاده از اصل اشباع نظری 15 مدیر ارشد بانکی و 10 خبره دانشگاهی در نهایت به‌عنوان نمونه انتخاب شدند. سپس با استفاده از روش مقوله‌بندی فرعی و اصلی؛ کدهای مورد نظر استخراج شدند. براساس فرایند تحلیل محتوا، طی مراحل کدگذاری 37 مقوله فرعی و 5 مقوله اصلی شناسایی و دسته‌بندی شدند. سپس مدل نهایی پژوهش با استفاده از نرم افزار مکس کیو دی ای رسم شد. نتایج حاکی از این است پنج مولفه جذب سرمایه انسانی، توسعه و آموزش، حفظ منابع انسانی، عملکرد منابع انسانی و فرهنگ اخلاق مدار از عوامل موثر در طراحی مدل اخلاق مدارانه در صنعت بانکداری است.
Accepting ethical orientation in the economic development of banks is considered a way to turn threats into opportunities. Iranian managers, in addition to paying attention to the strategic position of ethics in organizational success, also pay attention to business ethics based on religious concerns and community values. Human resource development is one of the organization's necessities, and the need to link it with ethical values is inevitable; negligence and injustice in its implementation lead to a lack of individual and organizational development. For this purpose and to further investigate this issue, the present study has designed an ethical architecture model of human capital in the banking industry. The qualitative data collection method was carried out using a content analysis approach. The statistical population of the study was senior bank managers and academic experts, who were ultimately selected as samples using the theoretical sampling method and the theoretical saturation principle. Then, the desired codes were extracted using the sub- and main categorization methods. Based on the content analysis process, 37 subcategories and 5 main categories were identified and categorized during the coding stages. Then, the final research model was drawn using MAXQDA software. The results indicate that the five components of human capital attraction, development and training, human resource retention, human resource performance, and ethical culture are effective factors in designing an ethical model in the banking industry.
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