طراحی الگوی حکمرانی سازمانی در نظام بانکی با رویکرد فراترکیب
محورهای موضوعی : مدیریت
امین نظری
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مریم مجیدی
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علیرضا افشارنژاد
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مرتضی قاسمی
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1 - دانشجوی دکتری، گروه مدیریت، واحد ساوه، دانشگاه آزاد اسلامی ، ساوه، ایران.
2 - استادیار گروه مدیریت، واحد ساوه، دانشگاه آزاد اسلامی، ساوه، ایران.
3 - استادیار، گروه مدیریت، واحد ساوه، دانشگاه آزاد اسلامی، ساوه، ایران.
4 - دانشیار، گروه مدیریت، واحد تهران جنوب، دانشگاه آزاد اسلامی، تهران، ایران.
کلید واژه: حکمرانی سازمانی, صنعت بانکداری, فراترکیب, دلفی.,
چکیده مقاله :
تحقیق حاضر با هدف ارائه حکمرانی سازمانی در نظام بانکی به انجام رسیده است. این تحقیق از لحاظ هدف، کاربردی، از لجاظ رویکرد، بنیادی-اکتشافی، و از لحاظ نوع، کیفی می‌باشد. جامعه آماری این تحقیق گروهی از خبرگان شامل اساتید دانشگاهی، مدیران ارشد بانکی، و مشاورین مجرب حوزه حکمرانی بودند. در این تحقیق، از روش نمونه‌گیری هدفمند استفاده شد و بر این اساس 15 نفر از خبرگان انخاب و در فاز کیفی مشارکت داده شدند. در این تحقیق، از ابزار بررسی اسناد و مدارک (مقالات علمی) و همچنین پرسشنامه‌های بسته محقق‌ساز (به منظور اجرای روش دلفی) جهت گردآوری داده‌های مورد نیاز استفاده شد. سرانجام پس از طی مراحل فراترکیب و روش دلفی، الگوی حکمرانی سازمانی در نظام بانکی در قالب شش بعد اصلی (بازارگرایی، راهبری سازمانی، ساختارسازی، انتقال دانش و تجربیات سازمانی، ارتباطات، و اخلاق‌مداری) و چهارده مؤلفه طراحی شد.
The present study was conducted to present organizational governance in the banking system. This study is applied in terms of purpose, fundamental-exploratory in terms of approach, and qualitative in terms of type. The statistical population of this study was a group of experts including university professors, senior bank managers, and experienced consultants in the field of governance. In this study, purposive sampling was used, and on this basis, 15 experts were selected and participated in the qualitative phase. In this study, the document review tool (scientific articles) as well as researcher-made questionnaires (to implement the Delphi method) were used to collect the required data. Finally, after going through the stages of meta-synthesis and the Delphi method, the organizational governance model in the banking system was designed in the form of six main dimensions (market orientation, organizational leadership, structuring, transfer of organizational knowledge and experiences, communications, and ethics) and fourteen components
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