بررسی تاثیر انعطاف پذیری فناوری اطلاعات بر عملکرد شرکت در زمینه مدیریت زنجیره تامین (مطالعه موردی گروه هتل های هما)
محورهای موضوعی :
مدیریت صنعتی
sayed Mohammad Saeeid Ameri
1
(Graduate Student / Department of Management Islamic Azad University Tehran Branch)
Hossain Adab
2
(Assistant Professor of Industrial Management at Islamic Azad University, Tehran Branch)
تاریخ دریافت : 1397/08/05
تاریخ پذیرش : 1397/10/29
تاریخ انتشار : 1397/11/06
کلید واژه:
هتل های هما,
انعطاف پذیری فناوری,
عملکرد شرکت,
مدیریت زنجیره تامین,
چکیده مقاله :
این پژوهش به منظور بررسی تاثیرانعطاف پذیری فناوری اطلاعات بر عملکرد شرکت در زمینه مدیریت زنجیره تامین (مطالعه موردی گروه هتل های هما) انجام گرفته است. این پژوهش توصیفی-پیمایشی با ماهیت کاربردی و از لحاظ زمانی مقطعی است. جامعه آماری این تحقیق، کلیه کارکنان گروه هتل های هما به تعداد 900 نفر است که حجم نمونه با استفاده از فرمول کوکران 269 نفر به دست آمد. ابزار اندازه گیری تحقیق، پرسشنامه استاندارد هان و همکاران سال 2017 است. برای اندازه گیری روایی پرسشنامه ها از روش محتوایی و پایایی آن توسط آلفای کرونباخ با مقدار 0.90 بدست آمد. از روش های آزمون کلموگروف-اسمیرف جهت بررسی توزیع نرمال بودن داده در جامعه، آزمون T جهت سنجش سطح میزان مناسب بودن متغیرها و تحلیل عاملی تأییدی مرتبه اول قابلیت اندازه گیری متغیرهای پژوهش توسط سؤالات پرسشنامه مورد سنجش قرار گرفت و ارائه شد سپس بعد از آن، از آزمون فریدمن برای رتبه بندی متغیرهای مستقل انجام شد. جهت آزمون فرضیه های آماری از نرم افزار Smart Pls استفاده شده است. آزمون فرضیه ها در این پژوهش نشان داد که انعطاف پذیری تراکنش فناوری اطلاعات با ضریب مسیر 0.741 بیشترین تاثیر بر روی انعطاف پذیری عملیات فناوری اطلاعات دارد و انعطاف پذیری تراکنش فناوری اطلاعات با ضریب مسیر 0.000 هیچ تاثیری بر روی عملکرد شرکت ندارد. نتایج تحقیق نشان داد فناوری اطلاعات بر عملکرد شرکت در زمینه مدیریت زنجیره تامین در بین کارکنان گروه هتل های هما تاثیر دارد.کلید واژه ها: انعطاف پذیری فناوری، عملکرد شرکت، مدیریت زنجیره تامین، هتل های هما
چکیده انگلیسی:
This thesis aims to study the Investigating the Influence of Information Technology Flexibility on Company Performance in Supply Chain Management (Case Study of Homa Hotel Group). This is a descriptive survey research which is of practical type in nature, and in terms of time is temporally. The statistical population of research consists of all 900 employees of Homa Hotel Group that 269 were selected out them using Cochran formula. The tool of research is standard questionnaire of Han (2017). In order to measure the validity of questionnaires the content method was used and to measure the reliability the Cronbach alpha was used, that obtained 0.90. To check the distribution of normalization in population the Kolmogorov-Smirnov methods were used, and T-test was used to measure variables’ level of suitability, and first order confirmatory factor analysis was conducted to measure the research variables by questionnaire items and proposed, then the Friedman Test was carried out to classify independent variables. In order to test statistical hypotheses the Smart Pls software was used. Test of hypotheses showed that flexibility of information technology transaction by path coefficient 0.741 has the greatest effect on flexibility of information technology, and the flexibility of information technology transaction by path coefficient of 0.000 has no effect on company performance.The results of research showed that the information technology have an impact on performance of company in terms of supply chain management among employees of Homa Hotels Group.Keywords: flexibility of technology, company performance, Supply Chain Management ,Homa Hotels
منابع و مأخذ:
Zafer Acar , M.Bora Uzunlar.(2014). The effects of process development and information technology on time-based supply chain performance. Procedia - Social and Behavioral Sciences,150 (2014 ), 744 – 753.
Alexandre Pinheiro de Barrosa, Celia Satiko Ishikiriyamab, Rafael Cordeiro Peresc, Carlos Francisco Simões Gomesd. (2015). Processes and benefits of the application of information technology in supply chain management: an analysis of the literature. Procedia Computer Science 55 (2015), 698 – 705.
Allen, B., Boynton, A. (1991). Information architecture: In search of efficient flexibility. MIS Q. 15 (4), 435–445.
Anil Singh a, James T.C. Teng.(2016). Enhancing supply chain outcomes through Information Technology and Trust. Computers in Human Behavior 54 (2016), 290-300.
Bhatt, G., Emdad, A., Roberts, N., Grover, V. (2010). Building and leveraging information in dynamic environments: the role of IT infrastructure flexibility as enabler of organizational responsiveness and competitive. Manag. 47 (7), 341–349.
Biloslavo, R., Bagnoli, C., Figelj, R.R. (2013). Managing dualities for efficiency and
Broadbent, J., Dietrich, M., & Laughlin, R. (1996). The development of principal–agent, contracting and accountability relationships in the public sector: conceptual and cultural problems. Critical perspectives on accounting, 7(3), 259-284.
Byrd, T.A and Turner, D.E. (2001). An exploratory examination of the relationship between flexible IT infrastructure and competitive advantage, Information & Management, 39, 41-52.
Byrd, T.A. and Turner, E.D. (2000). An Exploratory Analysis of the Information Technology Infrastructure Flexibility Construct. Journal of Management Information Systems, 17(1), 167-208.
Cohen, S., & Roussel, J. (2005). Strategic supply chain management: The five disciplines for top performance. New York, NY: McGraw-Hill.
Davenport, T. and Linder, J. (1994). Information Management Infrastructure: The New Competitive Weapon. Proceedings of the Twenty-Seventh Hawaii International Conference on System Sciences. IV, 885-896.
Han, J. H., Wang, Y., & Naim, M. (2017). Reconceptualization of information technology flexibility for supply chain management: An empirical study. International Journal of Production Economics, 187, 196-215.
Jafarinia, Said, Javanmard, M.(1394).The impact of IT Infrastructure Flexibility andsupply chain management operations on competitive advantage and financial performance of the company and industry productive in Ahvaz city., Journal of Information Technology Management Studies, (11), 123-140. (In Persian)
Keen, P. G. (1991). Redesigning the organization through information technology. Strategy & Leadership, 19(3), 4-9.
Khoshsima, Gh. (1389). The impact of flexibility of IT infrastructure on competitive advantage and performance of company., Journal of Shahed University,1. (In Persian)
Li, S. Ragu-Nathan, B. Ragu-Nathan, T. S. & Subba Rao, S.(2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107-124.
Lioukas, C.S., Reuer, J.J., Zollo, M.(2016). Effects of information technology capabilities Management: An International Journal, 10 (3), 179-191.
Maiga, A. S. Nilsson, A. & Jacobs, F. A. (2013). Extent of managerial IT use, learning routines, and firm performance: A structural equation modeling of their relationship. International Journal of Accounting Information Systems, 14 (4), 297-320.
Mohammad, Ali; Sahrakar, Maryam and Yazdani, Hamidreza. (2011); A Study of the Effect of IT on SC Capabilities and Performance in Dairy Firms of Fars province: a Multiple Case Study; IT Management magazine,8,151-170. (In Persian)
Sah, M. A. M. Habidin, N. F. Latip, N. A. M. & Salleh, M. I.(2014) A Review of Structural Relationship Between Supply Chain Management and Organizational Performance in Malaysian Automotive Industry.
Tafti, A., Mithas, S., Krishnan, M.S. (2013). The importance of IT-enabled flexibility in alliances. MIT Sloan Manag. Rev. 54 (3), 13–14.
Vardi Sh, Rostami Noruzabad M, Rahmani Noruzabad S, Samadi Z. (1392). A Study of the Effect of IT on Supply Chain Abilities and Performance of Company; Industrial Management Journal of Islamic Azad University,24.( In Persian)
Weill, P.(1993). The role and value of information technology infrastructure: Some empirical observations. In R. Banker, R. Kauffman.
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Zafer Acar , M.Bora Uzunlar.(2014). The effects of process development and information technology on time-based supply chain performance. Procedia - Social and Behavioral Sciences,150 (2014 ), 744 – 753.
Alexandre Pinheiro de Barrosa, Celia Satiko Ishikiriyamab, Rafael Cordeiro Peresc, Carlos Francisco Simões Gomesd. (2015). Processes and benefits of the application of information technology in supply chain management: an analysis of the literature. Procedia Computer Science 55 (2015), 698 – 705.
Allen, B., Boynton, A. (1991). Information architecture: In search of efficient flexibility. MIS Q. 15 (4), 435–445.
Anil Singh a, James T.C. Teng.(2016). Enhancing supply chain outcomes through Information Technology and Trust. Computers in Human Behavior 54 (2016), 290-300.
Bhatt, G., Emdad, A., Roberts, N., Grover, V. (2010). Building and leveraging information in dynamic environments: the role of IT infrastructure flexibility as enabler of organizational responsiveness and competitive. Manag. 47 (7), 341–349.
Biloslavo, R., Bagnoli, C., Figelj, R.R. (2013). Managing dualities for efficiency and
Broadbent, J., Dietrich, M., & Laughlin, R. (1996). The development of principal–agent, contracting and accountability relationships in the public sector: conceptual and cultural problems. Critical perspectives on accounting, 7(3), 259-284.
Byrd, T.A and Turner, D.E. (2001). An exploratory examination of the relationship between flexible IT infrastructure and competitive advantage, Information & Management, 39, 41-52.
Byrd, T.A. and Turner, E.D. (2000). An Exploratory Analysis of the Information Technology Infrastructure Flexibility Construct. Journal of Management Information Systems, 17(1), 167-208.
Cohen, S., & Roussel, J. (2005). Strategic supply chain management: The five disciplines for top performance. New York, NY: McGraw-Hill.
Davenport, T. and Linder, J. (1994). Information Management Infrastructure: The New Competitive Weapon. Proceedings of the Twenty-Seventh Hawaii International Conference on System Sciences. IV, 885-896.
Han, J. H., Wang, Y., & Naim, M. (2017). Reconceptualization of information technology flexibility for supply chain management: An empirical study. International Journal of Production Economics, 187, 196-215.
Jafarinia, Said, Javanmard, M.(1394).The impact of IT Infrastructure Flexibility andsupply chain management operations on competitive advantage and financial performance of the company and industry productive in Ahvaz city., Journal of Information Technology Management Studies, (11), 123-140. (In Persian)
Keen, P. G. (1991). Redesigning the organization through information technology. Strategy & Leadership, 19(3), 4-9.
Khoshsima, Gh. (1389). The impact of flexibility of IT infrastructure on competitive advantage and performance of company., Journal of Shahed University,1. (In Persian)
Li, S. Ragu-Nathan, B. Ragu-Nathan, T. S. & Subba Rao, S.(2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107-124.
Lioukas, C.S., Reuer, J.J., Zollo, M.(2016). Effects of information technology capabilities Management: An International Journal, 10 (3), 179-191.
Maiga, A. S. Nilsson, A. & Jacobs, F. A. (2013). Extent of managerial IT use, learning routines, and firm performance: A structural equation modeling of their relationship. International Journal of Accounting Information Systems, 14 (4), 297-320.
Mohammad, Ali; Sahrakar, Maryam and Yazdani, Hamidreza. (2011); A Study of the Effect of IT on SC Capabilities and Performance in Dairy Firms of Fars province: a Multiple Case Study; IT Management magazine,8,151-170. (In Persian)
Sah, M. A. M. Habidin, N. F. Latip, N. A. M. & Salleh, M. I.(2014) A Review of Structural Relationship Between Supply Chain Management and Organizational Performance in Malaysian Automotive Industry.
Tafti, A., Mithas, S., Krishnan, M.S. (2013). The importance of IT-enabled flexibility in alliances. MIT Sloan Manag. Rev. 54 (3), 13–14.
Vardi Sh, Rostami Noruzabad M, Rahmani Noruzabad S, Samadi Z. (1392). A Study of the Effect of IT on Supply Chain Abilities and Performance of Company; Industrial Management Journal of Islamic Azad University,24.( In Persian)
Weill, P.(1993). The role and value of information technology infrastructure: Some empirical observations. In R. Banker, R. Kauffman.
