فهرس المقالات Tooraj Sadeghi المقاله 1 - Designing Optimal Banking Model Based on Customer Service 20.1001.1.23222301.2019.5.4.12.9 Seyed Ebrahim Hosseini Tooraj Sadeghi Ali Hosseinzadeh Mehdi Zirak Journal of System Management , العدد 5 , السنة 5 , پاییز 2019