Development and validation of a questionnaire on the growth model of senior managers of Iran's telecommunications industry (Case study: MCI, Irancell and Rightel companies)

Subject Areas :

Saeed Hadavand ¹ , Afsaneh Zamani Moghadam ² , Ali Taghipoorzahir ³

1 - PhD Student, Department of Educational Management, Faculty of Management and Economics, Islamic Azad University, Science and Research, Tehran, Iran
2 - Associate Professor, Department of Educational Management, Faculty of Management and Economics, Islamic Azad University, Science and Research Branch, Tehran, Iran
3 - Associate Professor, Department of Educational Management, Faculty of Management and Economics, Islamic Azad University, Science and Research Branch, Tehran, Iran

Received: 2021-07-03 Accepted : 2021-08-15 Published : 2021-11-22

Keywords: Professional Development, accreditation, senior management development, Iran Telecommunication Industry,

Abstract :

The purpose of this study is to construct and validate a questionnaire to improve the growth model of senior managers in the Iranian telecommunications industry. The research method is applied in two stages of designing and validating the questionnaire. Semi-structured interviews with 17 industry and university experts were used to collect the data needed to design the questionnaire. Validation of the questionnaire was performed using expert evaluation technique in two methods: qualitative and quantitative. In the qualitative method and in the direction of face validation, the questionnaire was provided to the experts and the results show that the questions posed in the questionnaire have an acceptable status in terms of three indicators of "relevance, clarity and simplicity".The tool content validity ratio (CVR) index was used to evaluate the content validity. The results showed that out of a total of 100 designed indicators, 26 indicators were removed and the remaining 74 indicators in the questionnaire were approved in 5 dimensions related to individual maturity, organizational maturity, educational maturity, research maturity and professional maturity. Enhancing the growth of senior managers in Iran's telecommunications industry. The internal consistency coefficient was used to calculate the reliability of the questionnaire and the test-retest method was used to evaluate the degree of stability in reliability and the intra-cluster correlation index was calculated. ‌ (0.895) indicates the stability of reliability and high repeatability of the questionnaire.