Measuring intellectual capital to develop human resources The automotive companies
Subject Areas : Educationمحمود حقانی 1 , hasan sheibani 2 , سعید کرباسیان 3
1 - عضو هیأت علمی دانشگاه شهید بهشتی، ایران
2 - دانشجوی دکتری مدیریت آمـوزشی دانشگاه آزاد اسـلامی واحـد اصفهان، ایران و مسئول آموزش شرکت خودروسازی زامیاد( گروه خودروسازی سایپا)
3 - دانشجوی دکتری مدیریت تولید و عملیات دانشگاه تهران، ایران و کارشناس برنامه ریزی استراتژیک شرکت خودروسازی زامیاد( گروه خودروسازی سایپا)
Keywords: Human Capital, customer capital, structural capital, HR development,
Abstract :
Abstract
Planning to manage intellectual capital for creating added value is a new approach which appealed to the managers of the state and private sectors. However only few organizations attempted to measure and manage intellectual capital. In this paper the goals of HR development according to intellectual capital measurement in auto-manufactures has been determined and some approaches have been presented. An exploring-descriptive method has been applied to investigate intellectual capital components (human, structure, customer). The population was 2200 and 219 of which has been selected as sample. Stratified sampling from different organization ranks has been opted. To gather data, Benits' questionnaire was used. Data has been analyzed with SPSS software using inferential and descriptive statistical method such as t-test single sample and ANOVA test. Results indicated that there is a considerable gap between current and intended situations. Thus it could be argued that human and structure capitals in current situations are higher than standard one but inferior in customer or relationship capital.
Key words: human capital, structural capital, customer capital relationships, human resource development
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