Application of the Maturity Model of CMMI's Integrated Capability in Urban Management Organizations and Determining the Capability Level of Supply Chain of Product and Services Using the SCAMPI Evaluation Method

Subject Areas : Urban Management Studies

Bahareh Mazaheri Kalahroodi ¹ (daneshjo)
Ramin Nasiri ² (استادیار و هیات علمی دانشگاه آزاد اسلامی واحد تهران مرکز [e-mail])

Received: 2017-12-26 Accepted : 2018-01-25 Published : 2018-02-20

Keywords: maturity model of integrated c, process improvement, maturity level and capability,

Abstract :

Introduction & Research Objective: The present article was conducted with the aim of improving the process and the flow of financial activities based on the findings and results of a field study from the 10th area of municipality of Tehran. Considering that improving processes will increase the number of cases, such as speed of responsivity to customers, efficiency improvement, effective management of resources, and therefore improve the urban management. Also due to the fact that CMMI is a framework that its main focus is on improving processes, so it is an appropriate option to boost the flow of activities, especially in the financial area of municipalities. Findings: In this paper, considering the conducted evaluation through Scoping method and with regard to selected criteria of the level two and three of capabilities, it was concluded that the five areas of the assessed process had the most impact on the flow of financial process and the organization based on the capability level of CMMI is at the first level of capability. Conclusion: The results of the research indicate that scoping evaluation and prioritization of improving measures and implementation of the general and specific activities of the maturity framework of integrated capability and its solutions, which cause upgrading to a higher level, lead to improved resource management, life cycle improvement and better control of the timing of the urban management system.

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