List of Articles Masoumeh Rahimi Article 1 - Analysis of Customer's Expectations and Satisfaction in the Zanjan Municipality Using Fuzzy Multi-Criteria Decision Making (FMCDM) Approach 20.1001.1.22519904.2017.10.21.6.9 10.22094/joie.2016.260 Masoumeh Rahimi amir najafi Journal of Optimization in Industrial Engineering , Issue 21 , Year , Spring 2017
