List of Articles Leila Taherkhani Article 1 - Applying a Decision-making Technique to Evaluate the Key Factors Affecting Customer Churn Using a Text-mining Approach: A Case Study in the Hotel Industry 20.1001.1.26764342.2023.6.2.5.4 Leila Taherkhani Amir Daneshvar hossein Amoozad-khalili MohamadReza Sanaei Journal of Applied Dynamic Systems and Control , Issue 1 , Year , Summer 2023