List of Articles مدل سروکوال

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  1 - مطالعه کیفیت خدمات بانک ملت پس از واگذاری به بخش خصوصی
  ابوالحسن فقیهی آرش شاهین غلام حسن مختاری
• Open Access Article
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  2 - Ranking SERVQUAL dimensions by using of fuzzy hierarchical analysis techniques in the private banking industry (Case Study: private banks Fars Province)
  Javad Gerami
• Open Access Article
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  3 - The Impact of Service Quality on Customer Satisfaction, Customer Loyalty and Brand Image in the hotel industry (Case study: five star hotels Tabriz City)
  jafar bahari شهلا بهاری مرجان بذله حامد بهاری
• Open Access Article
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  4 - Assessment of Educational Service Quality in Campus of Technical Colleges of Tehran University from Views of Higher Education Students based on Servqual Model
  زهرا شاه امیری محمدرضا کرمی محمد اصلاحی
• Open Access Article
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  5 - A Survey of the Quality of Educational Services Provided to Arak University Students Using the SERVQUAL Model
  Bahman Yasbolagi Fatemeh Havas Beygi Saeid Mousavi Pour
• Open Access Article
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  6 - A Comparison of Customers’ Expectations and Perceptions of Kurdistan Telecommunication Company’s Performance Using Servqual Model
  Heresh Soltanpanah Mansoor Khaksar Mohammad Kambiz Ghasri
• Open Access Article
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  7 - تأثیر کیفیت خدمات بر رضایت مشتریان در صنعت بانکداری (مطالعه موردی : شعب بانک ملی شهر تبریز)
  جعفر بهاری شهلا بهاری مرجان بذله
• Open Access Article
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  8 - ارزیابی دانشجویان از کیفیت خدمات تحصیلی در دانشگاه یاسوج: کاربرد مدل سروکوال
  مهدی نوری پور زینب شریفی
• Open Access Article
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  9 - A Study of Effective Factors in the Insured’s Satisfaction of life Insurance with the Use of SERVQUAL Model (A Case Study: Novin Insurance Company)
  Ali Dehghani Ebrahim Abbasi A. Haji Baqer Zanjani
• Open Access Article
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  10 - ارزیابی تطبیقی کیفیت خدمات سیستم خودپردازها
  میرفیض فلاح شمس محمدرضا امامی نازنین هاشمی
• Open Access Article
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  11 - Quality of Health Care Services Assessment Based on Patient Satisfaction According to the SERVQUAL Model in the Context of a Systematic Review Article
  Ali Maher Alireza Felegari
• Open Access Article
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  12 - Satisfaction of the citizens of the city with the beautification performance with the urban sustainability approach
  ESMAEL NASIRI HENDEH KHALEH
• Open Access Article
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  13 - Presenting the model of expanding quality performance in the intramural sports olympiad of the Ministry of Education and comparing it with mobile and internet addiction in students
  aboozar zare mehrzad hamidi vali nowzari tahere karimijashni
  10.30495/jedu.2022.26860.5372