List of Articles مشتری مداری Open Access Article Abstract Page Full-Text 1 - Management of information technology to implement customer-oriented strategy Ali Divandari Open Access Article Abstract Page Full-Text 2 - The Examination of the Relationship between Role Stress with Customer Orientation and Job Performance of Retail Salespeople A. H. Ebrahimy M. Javadi Open Access Article Abstract Page Full-Text 3 - Explaining the Dimensions of Market Culture and Salesperson Culture in Tehran Vahid Sedaghat Ahangari Hossein Zadeh Seyed Hamid Khodadad Hosseini Asadollah Kordnaeij Mansooreh Lola’avar Open Access Article Abstract Page Full-Text 4 - The role of communication skills of managers in business development with emphasis on customer orientation somayeh sadat mahdavi Seyyed Vahid Aghili norooz hashemzehi 10.30495/jisds.2007.21234 Open Access Article Abstract Page Full-Text 5 - New Customer Oriented Banking: Approaches, Challenges and Patterns Seyed Ali Jalali Nazari Kambiz Heidarzadeh Hamid Reza Saeednia Open Access Article Abstract Page Full-Text 6 - A proposed model for promoting innovation at service-based companies: Evidences of banks and financial institutes Seyyedeh Shima Nemati Babak Shirazi Javad Soltanzadeh Open Access Article Abstract Page Full-Text 7 - Presenting an Efficient Model for the Selection of Marketing Managers in the Tile and Ceramic Industry (Regarding strategic thinking, innovation orientation, customer focuse and internet knowledge) Soleyman Iranzadeh hossein Emare Open Access Article Abstract Page Full-Text 8 - Investigating the Relationship between Customer-orientation Norm of Total Quality Management and Meyer-Allen’s Organizational Commitment (Case study: Islamic Azad University-Izeh Branch) Mahmood Danyali Dehhoz Ayuob Mardani Manuchehr Ansari Hossein Rahmany Youshanlouei Open Access Article Abstract Page Full-Text 9 - The comparison of the use of 4c customer-oriented mixed marketing in public libraries of Kermanshah based on user’s views soheila moradi Mahmoud moradi Amin Zare Open Access Article Abstract Page Full-Text 10 - Measuring the quality of customer relationship management for the development of digital marketing strategies in Shahr Bank Mohammad Reza Javid Sina Nematizadeh Behrouz Ghasemi 10.30495/fed.2023.702195 Open Access Article Abstract Page Full-Text 11 - Identify the dimensions of the business system in the re-engineering model in the public banking industry with emphasis on customer orientation Mohsen Fallah Farideh haghshenaskashani Ali Rezaeian Open Access Article Abstract Page Full-Text 12 - Investigating the impact of product quality management and customer orientation on organizational performance in the food industry Mehrdad Ghiassi Seyedeh Masoumeh Ghamkhari Mohsen Sharbatiyan Hamid Pourbaba Open Access Article Abstract Page Full-Text 13 - تأثیر هوش هیجانی کارکنان بر اثربخشی بازاریابی حسین صفرزاده کامل کمالی نازنین بنکدار مازندرانی Open Access Article Abstract Page Full-Text 14 - Designing a digital marketing model in the field of capital market : A qualitative study Case study: Brokerage companies Mostafa Hoseinzadeh shadan vahabzadeh Monshi Hamed Abasi nami HOrmoz Mehrani Abolfazl Shahrabadi Open Access Article Abstract Page Full-Text 15 - The Success of Customer Relationship Management and Knowledge Management Role (Case Study: Municipality of Osku) karim eskandari haniyeh aghazadeh Open Access Article Abstract Page Full-Text 16 - The Relation between Customer-Orientation and Brand-equity(Case study: Anata Company) sahar kheyri Open Access Article Abstract Page Full-Text 17 - Organizational Performance Improvement through Value Chain and Knowledge Sharing yeganeh chaarband Nima Navimipour Open Access Article Abstract Page Full-Text 18 - The Impact of Intellectual Capital on Organizational Entrepreneurship (Case Study: Mazandaran Science and Technology Park) maryam taghvaee yazdi Mohammad Taghipour jalal abdi abotaleb habibie machiani Open Access Article Abstract Page Full-Text 19 - The Role of Management Components in Training Customer Interaction in Saman Bank Mahbobeh Shateri Yalda Delgoshaei Mohammad Naghi Emani ABBAS KHORSHIDI Open Access Article Abstract Page Full-Text 20 - Investigating the impact of supply chain correlation and customer orientation on sustainable management innovations with the variable role of information sharing moderator in new businesses (case study: industrial towns of Zanjan province) Iman kheirkhah Alborz Hajikhani Rahele Jamshid Loo Seyyed Mehdi Moafi Madani