تأثیر معنویت در کار بر عملکرد شغلی با واسطه گری رفتار شهروندی سازمانی در کارکنان سازمان آموزش فنی و حرفه‌ای
محورهای موضوعی : صنعتی
فاطمه دادگریان سرشکی
1
(کارشناس ارشد روانشناسی، گروه روانشناسی، دانشگاه آزاد اسلامی، واحد الکترونیکی، تهران، ایران.)
زینب ربانی
2
(دکترای روانشناسی، گروه روانشناسی، دانشگاه آزاد اسلامی، واحد الکترونیکی، تهران، ایران)
اعظم مقدم
3
(واحد الکترونیکی - دانشگاه آزاد اسلامی- تهران- ایران)
کلید واژه: کارکنان, عملکرد شغلی, معنویت در کار, رفتار شهروندی سازمانی,
چکیده مقاله :
هدف اصلی این پژوهش بررسی اثر معنویت در کار بر عملکرد شغلی به واسطه رفتار شهروندی سازمانی در کارکنان آموزش فنی و حرفه ای استان البرز بود. طرح پژوهش توصیفی از نوع همبستگی بوده و جامعه آن را کلیه کارکنان اداره کل آموزش فنی و حرفه ای استان البرز تشکیل دادند. نمونه ای به تعداد ۱۷۵ نفر به روش نمونه گیری خوشه ای یک مرحله ای انتخاب شده و به سوالات پرسشنامه های معنویت در محیط کار (Milliman et al, 2003) رفتار شهروندی سازمانی (Konovsky & Organ, 1996) و عملکرد شغلی (Paterson, 1992) پاسخ دادند. رابطه بین متغیرها در قالب مدلی طراحی و به روش تحلیل مسیر بررسی شد. نتایج آزمون مدل نشان داد، داده ها با مدل پیشنهادی پژوهش برازش دارند و فرضیه اصلی پژوهش مبنی بر این که مولفه های معنویت در کار به واسطه رفتار شهروندی سازمانی بر عملکرد شغلی کارکنان اثر غیرمستقیم دارند (P<0.05)، تایید شد. علاوه بر آن برخی از مولفه های معنویت در کار بر عملکرد شغلی، اثر مستقیم و مثبت داشتند. همچنین اثر مستقیم رفتار شهروندی سازمانی بر عملکرد شغلی مثبت و معنادار به دست آمد (P<0.05). بنابراین نتیجه می شود احساس درونی یک فرد از کار با معنا و هدفمند، ارتباط و پیوند عمیقش با دیگران و مفهوم و معنای متعالی تری از اصول اخلاقی، باورهایی هستند که موجب می‌شود فرد شغل خود را در راستای رشد و تعالی خویش ببیند و با تمایل درونی وظایف کاری خود را انجام دهد. همچنین معنویت در کار موجب افزایش حس صمیمت و همدلی نسبت به همکاران، وجدان کاری بیشتر و ضابطه مندی فرد در رابطه با قوانین شده و با تاثیر مثبت در انجام وظایف و ارتباط با همکاران منجر به افزایش کارایی و اثر بخشی کارکنان در سازمان می گردد.
The main purpose of this study was to investigate the effect of spirituality at work on job performance by mediating of organizational citizenship behavior among the employees of the technical and vocational education organization in Alborz province. The research design was descriptive-correlational. The population consisted of all employees of the General Directorate of Technical and Vocational Education of Alborz Province. A sample of 175 people was selected by single-stage cluster sampling. They completed the Spirituality Questionnaire in the Workplace (Milliman et al., 2003), Organizational Citizenship Behavior (Konovsky and Organ, 1996) and Job Performance (Paterson, 1992). The collected data were analyzed by structural equation method using LISREL software. The results showed that some components of spirituality at work have an indirect effect on employees' job performance by mediating of organizational citizenship behavior (P<0.05). In addition, some components of spirituality at work directly had positive effect on job performance. Also, the organizational citizenship behavior had directly positive and significant effect on job performance (P<0.05). Thus, a person's inner sense of meaningful work, connection with others and higher meaning of moral principles are the truth, correctness, and goodness of the beliefs that coduct person to his job. Also, spirituality at work increases the sense of intimacy and empathy towards colleagues, more work conscience and discipline in the rules, and with a positive impact on performing tasks and relation with colleagues, it leads to increased efficiency and effectiveness of employees in the organization.
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