ارائه مدل انگیزشی اشتراک دانش کارکنان در شرکت های تولیدی با استفاده از مدلسازی معادلات ساختاری (SEM)
محورهای موضوعی : مدیریت صنعتیPeyman Akhavan 1 , Heydar Amiran 2 , Akbar Rahimi 3
1 - Associate Professor in Industrial Engineering, Faculty of Industrial Engineering and management, Malek Ashtar University of Technology, Tehran, Iran
2 - Assistant Professor in Industrial Management, Islamic Azad University, Central Branch, Tehran, Iran
3 - B.S. in Industrial Engineering, M.A. in Industrial Management, Islamic Azad University, Central Branch, Tehran, Iran
کلید واژه: مدلسازی معادلات ساختاری, عوامل انگیزشی, structural equation modeling, اشتراک دانش, Knowledge Sharing, Motivational Factors, علاقه به روش های اشتراک دانش, Intention to Methods of Knowledge Sharing,
چکیده مقاله :
اشتراک دانش کارکنان به عنوان یکی از فعالیت های کلیدی مدیریت دانش معرفی گردیده است.بنابراین پیاده سازی موفق مدیریت دانش مستلزم توجه جدی به این فعالیت می باشد.شناسایی عوامل مؤثر بر رفتار اشتراک دانش کارکنان و تلاش جهت تأمین آن عوامل، رفتار اشتراک دانش کارکنان را تسهیل می نماید.در تحقیقات مختلف عواملی چون فرهنگ، ساختار سازمانی، انگیزه و تکنولوژی به عنوان عوامل مؤثر بر اشتراک دانش معرفی شده اند.با توجه به نقش انگیزه ها به عنوان یک عامل بسیار مهم در رفتار اشتراک دانش کارکنان و عدم وجود مدل جامع انگیزشی در این خصوص، هدف این تحقیق تدوین مدلی است که میزان تأثیر عوامل انگیزشی مختلف را بر رفتار اشتراک دانش کارکنان اندازه گیری نماید.روش این تحقیق توصیفی و از نوع همبستگی بوده که به شیوه پیمایشی انجام شده است.نمونه آماری تحقیق را تعداد 325 نفر از کارکنان شرکت های تولیدی صنایع دفاعی مستقر در شهر تهران تشکیل داده اند.داده های تحقیق با استفاده از پرسشنامه جمع آوری شده و مدل انگیزشی ارائه شده در این تحقیق با استفاده از مدلسازی معادلات ساختاری (SEM) و نرم افزار Lisrel 8.8 مورد آزمون قرار گرفته است.تأیید و برازش مناسب مدل حاکی از آن است که عوامل انگیزشی درونی و بیرونی و همچنین به کارگیری روش های اشتراک دانش مورد علاقه کارکنان در بروز رفتار اشتراک دانش آنها مؤثر می باشد.نتایج نشان داد که تأمین همزمان عوامل انگیزشی درونی و بیرونی و به کارگیری روش های اشتراک دانش مورد علاقه کارکنان توسط سازمان ها، بروز رفتار اشتراک دانش کارکنان را تسهیل می نماید.
Knowledge sharing introduced as one of the major activities of knowledge management. Therefore, the successful implementation of knowledge management requires attention to these activities. Identifying the effective factors on employee's knowledge sharing behavior and trying to supply them facilitate employee's knowledge sharing behavior. Several works introduced factors influencing on knowledge sharing including culture, organizational structure, motivations, and technology. With respect to the role of motivation as an important factor in knowledge sharing behaviors and the absence of a comprehensive motivation model in this regard, the Purpose of this study is to develop a model that measures the different influence motivational factors on employees Knowledge sharing behavior. The method, which has been used in this research, is descriptive and based on the correlation that has been done using survey method. The statistical sample formed of 325 employees working in defense industries in Tehran. The research data has been collected by questionnaire. Introduced model evaluated using of structural equation modeling (SEM) and Lisrel 8.8 software. The confirmed model showed that intrinsic and extrinsic motivational factors and intention to methods of knowledge sharing were effective in knowledge sharing behavior. The findings showed the simultaneous supply of motivational factors and knowledge sharing methods interesting for employees facilitates employee's knowledge sharing behavior.
1- Afjahi, S.A. (2006).The basic philisofy and theories of leadership and organizational behavior.
2- Ajzen, I. (2002).Constructing a TBP questionnaire: conceptual and methodological consideration.Retrieved from http://people. umass. edu/ajzen/pdf/tbp. measurment. pdf/
3- Akhavan, P., & Bagheri, R. (2010).Knowledge management.Atinegar press.
4- Barachini, F. (2009).Cultural and social issues for knowledge sharing.Journal of Knowledge Management, 13(1), 98-110.
5- Bartol, K.M., & Srivastava, A. (2002).Encouraging knowledge sharing: the role of organizational reward systems.Journal of Leadership and Organizational Studies, 9(1), 64-76.
6- Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, L. N. (2005).Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate.MIS quarterly, 29(1), 87-111.
7- Bock, G. W., & Kim, Y.G. (2002).Breaking the myths of rewards: An exploratorystudy of attitudes about knowledge sharing.Information Resources Management Journal, Apr June, 14-21.
8- Burgess, D. (2005).What motivates employees to transfer knowledge outside their work unit? Journal of Business Communication, 42(4), 324-348.
9- Cabrera, A., Collins, W.C. & Salgado, J.F. (2006).Determinants of individual engagement in knowledge sharing.International Journal of Human Resource Management, 17(2), 245-264.
10- Chen, C. J., & Huang, S.W. (2010).To give or to receive? Factors influencing member’s knowledge sharing and community promotion in professional virtual communities. Information and Management, 47(3), 226-236.
11- Chun, L., & Mei, C. (2009).Factors Affecting Teachers' Knowledge Sharing Behaviors and Motivation: System Functions that Work.National Changsha University of Education, Taiwan.
12- CIDA, (2003).Knowledge sharing: methods, meetings and tools.Handbook, Canadian International Development Agency.
13- Cruz, N.M., Perez, V.M., & Cantero, C.T. (2009). The influence of employee motivation on knowledge transfer.Journal of Knowledge Management, 13(6), 478-490
14- Dong, G., & Chau, G.L. (2010).Knowledge sharing imtemtion in Vietnamese organizations.The jornal of information and knowledge management systems, 40(3).
15- Gagne, M.(2009).A model of knowledge sharing motivation.Human Resource Management, 48(4), 571– 589.
16- Ghasemi, V. (2009).A beginner's guide to structural equation modeling.First press.
17- Harder, M. (2008).How do rewards and management styles influence the motivation to share knowledge? In SMG Working Paper, 6(1).
18- Hendriks, P. (1999). Why Share Knowledge? The Influence of ICTon the Motivation for Knowledge Sharing.Knowledge and Process Management, 6(2), 91–100.
19- Horwitz,F.M.(2003).Job rotations its rol in promoting learning inorganizations.Development and learning in Organization, 17(4)
20- Huysman, M., & Wit, D.D. (2002).Knowledge sharing in practice.Dordrecht, the Netherlands: Kluwer in Group Learning, Department of Information and Systems Management, The Hong Kong University of Science and Technology.
21- Ipe, M. (2003).Knowledge sharing in organizations: A conceptual framework. Human Resource Development Review, 2(4), 337-359.
22- Kalantary, K. (2009).Structural Equation Modeling in socio-economic research.Firt press.
23- King, W.R. (2006).Maybe a knowledge culture isn’t always so important after all. Information Systems Management, 23(2), 88-89.
24- Lementyinen, M. (2007).Factors influencing knowledge sharing in professional serving.Swedian schools of economic and business administration.
25- Li, R. Y. M., & Poon S.W.(2009).Future motivation in construction safety knowledge sharing by means of information technology in Hong Kong. Journal of Applied Economic Sciences, 4(3).
26- Locke, E.A., & Latham, G.P. (2004).What should we do about motivation theory? Six recommendations for the twenty-first century.Academy of Management Review, 29(3), 388-403.
27- Manjit, S.S., & kamal, K.J.(2011).Knowledge sharing among public sector employees.International Journal of Public sector Management, 4(3).
28- Nonaka, I.(1994).A dynamic theory of organizational knowledge creation.Organization Science, 5(1), 14.
29- Parsaeiyan, A. , & Erabi, S.M.(2008).Essentials of organizational behavior.wentieth press
30- Peters, L. (1997).Encyclopedia of human resource management.Blackwell publishers, ltd.
31- Polani, M.(1996).The tacit dimension.New York: Doubleday.
32- Prodromos, D.C., & Vrimaki, E. (2009).Knowledge sharing behavior of bank employees in Greece.Business Process Management Jornal, 15(2), 245.
33- Raghu, T.S. , & Vinze, A.(2007).A Business Process Context for Knowledge Management.Decision Support Systems, 43(3), 1062-1079.
34- Reychav, I., & Jacob, W. (2010).Bridging intention and behavior of knowledge sharing. Journal of Knowledge Management, 14(2), 285–300.
35- Rezaeiyan, A. (2005).Fundamentals of organization and management. Seventh press.
36- Ryan, R.M., & Deci, E.L. (2000).Intrinsic and extrinsic motivations: classic definitions and new direction.Contemporary Educational Psychology, 25(2), 54-67.
37- Ryu, S., Ho, S.H. & Han, I. (2003).Knowledge sharing behavior of physicians in hospitals. Expert Systems with Applications, 25(1), 113-22.
38- Shyh, R. F., Shin, C. F., & Ming, C. C. (2006).The impact of internal marketing mechanism on ks motivation and ks behavior.Department of business administration, national Chung Hsing University, taivan.
39- Siemsen, E., Roth, A. V., & Balasubramanian, S. (2008).How motivation, opportunity, and ability drive knowledge sharing: the constraining-factor model.Journal of Operations Management, 26(3), 426-445.
40- Sylvio, C., & Chun, W.C. (2010).The individual and social dynamics of knowledge sharing: an exploratory study. Journal of Documentation, 66(6), 824-846.
41- Weng, C.L., & Cgen, L.F.(2000).The effect of different motivation factors on knowledge sharing intention to and behavior.National central university and national Taipei university, Taiwan, social behavior and personality: an international journal.
42- Yakhlef, A., Sie, L. & Julen, P. (2009).The Effects of Rewards on the Motivation of Experts to Transfer their Knowledge. Article accepted by the 8 Th EURAM (European Academy of Management) Conferences, 14th - 17th May, Ljubljana and Bled Slovenia.
_||_