Modeling of job characteristics and job stress with the mediating role of emotional transmission among female medical staff in Tabriz hospitals during the Covid-19 pandemic
Subject Areas : Woman and familyNasim Saberi 1 , Jahangir Yari 2 , Omid Ali Hosseinzadeh 3
1 - PhD student in Educational Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran
2 - Assistant Professor, Educational Management Department, Tabriz branch of Islamic Azad University, Tabriz, Iran (corresponding author) jahangiryari17@gmail.com
3 - Assistant Professor, Department of Educational Management, Shebester Branch, Islamic Azad University, Shebester, Iran
Keywords: Job Stress, Job Characteristics, Emotional contagion, Female medical staff,
Abstract :
The aim of this study was to model job characteristics and job stress with the mediating role of emotional contagion among female medical staff in Tabriz hospitals during the Covid-19 pandemic. The method of the present study was descriptive-survey and the correlational research design was structural equation modeling. The statistical population of this study was all female medical staff of Tabriz hospitals in 2021-2022. Among these staff, 262 women medical staff were purposefully selected by voluntary sampling. The research instruments included job characteristics questionnaire (JCHQ), emotional contagion questionnaire (ECQ) and job stress questionnaire (JSQ). Structural equation modeling was used to analyze the data. The results showed that there was a significant relationship between job characteristics with emotional contagion (0.414), emotional contagion with job stress (-0.307) and job characteristics with job stress (-0.146) (P <0.01). Also, the mediating role of emotional contagion between the path of job characteristics and job stress (-0.127) was significant (P <0.01). On the other hand, the reliability and validity of the research model also showed that the research model is at a desirable level. Given the results, the government should consider increasing investment in the health care system to reduce job stress in health care workers who face higher workloads.
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Park, S. (2017). Motivating raters through work design: Applying the job characteristics model to the performance appraisal context. Cogent Psychology, 4(1), 1287320.
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Petitta, L., & Naughton, S. (2015). Mapping the association of emotional contagion to leaders, colleagues, and clients: Implications for leadership. Organization Management Journal, 12(3), 178-192.
Petitta, L., Probst, T. M., Ghezzi, V., & Barbaranelli, C. (2019). Cognitive failures in response to emotional contagion: their effects on workplace accidents. Accident Analysis & Prevention, 125, 165-173.
Rhineberger-Dunn, G., & Mack, K. Y. (2020). The Impact of Individual Factors, Job Characteristics, and Organizational Variables on Job Stress and Job Satisfaction Among Community Corrections Staff. Criminal Justice Review, 45(4), 464-483.
Robbins. (2008). Perilaku Organisasi. Jakarta: Salemba Empat.
Rosch P. (1984). The health effects of job stress. Bus Health; 1(6): 5-8.
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Sonnby-Borgström, M., Jönsson, P., & Svensson, O. (2008). Gender differences in facial imitation and verbally reported emotional contagion from spontaneous to emotionally regulated processing levels. Scandinavian Journal of Psychology, 49 (2), 111–122.
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Yustina, A. I., & Valerina, T. (2018). Does work-family conflict affect the auditor's performance?: examining the mediating roles of emotional exhaustion and job satisfaction. Gadjah Mada International Journal of Business, 20(1), 89-111.
Yuxiu, P. (2011). Job Characteristics and Job Performance among Professional Nurses in the University Hospitals of People’s Republic of China. CMU.