List of Articles رضایت مشتری

• Open Access Article
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  1 - The role of service quality in the relationship between standardization and customization of products with customer satisfaction and loyalty "A case study of companies operating in Rasht Industrial City"
  morteza hazrati
• Open Access Article
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  2 - Designing and explaining the brand repositioning model of companies active in the electricity industry with a mixed approach
  babak roozbahani soheyl sarmad saidi behrooz ghasemi
• Open Access Article
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  3 - بررسی میزان کیفیت خدمات خودروهای دوگانه سوز بر اساس مدل رضایت ـ وفاداری
  بهرام خیری محمد فضلی
• Open Access Article
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  4 - طراحی مدل جهت سنجش بلوغ CRM در سازمان با استفاده از AHP
  سیدکامران نوربخش
• Open Access Article
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  5 - الگویی برای ارزیابی کیفیت خدمات ارایه شده به مشتریان
  وحیدرضا میرابی ادوارد زادوریان
• Open Access Article
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  6 - effect of the quality of after sales services of Kia Motors Automobile Dealers in Tehran using the Servqual Model
  ali shafiei mina jamshidi
• Open Access Article
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  7 - Investigating and analysis of the impact of service quality and trust on customer loyalty in e-commerce
  Alinaghi  Rezaie سامان فروتنی Mohsen Katebi Jahromi علیرضا کاتبی جهرمی
• Open Access Article
  • Abstract Page
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  8 - Investigating the Effect of Social Responsibility of Tourist Hotels on Customer Loyalty with the Mediating Role of Hotel Credit, Customer Satisfaction and Trust and the Hotel Management Ability Moderator
  Amir Gandomkar Maryam Ashtar Ali  Lavafan