-
Open Access Article
1 - The mediating role of student satisfaction in the relationship between service quality and loyalty of graduate students of the University of Isfahan
Marzieh Heydari Zainab Abolhosseini Zainab Tavakoli Safia Maleki -
Open Access Article
2 - An analysis of spatial-physical inequalities in the distribution of services with a spatial justice approach in the city of Sari
nobakht sobhani حسین علیپور هدایت اله درویشی -
Open Access Article
3 - Explaining the concept of public service marketing
reza tayaran Mohammad Taleghani -
Open Access Article
4 - Designing Service Outsourcing System in Support Organizations (Case Study: Imam Khomeini Relief Committee of Fars Province)
yalda sharafiyan Habib Allah Ranaei Kordshouli Moslem Alimohamadloo -
Open Access Article
5 - The Study of Activity-based Costing to Determine the Cost of Services In the Education
Younos Vakil Alroaia -
Open Access Article
6 - A comparative study of the opinions of clients and managers of non-governmental employment agencies regarding the relationship between service marketing factors and customer attraction
Fereydon omidi -
Open Access Article
7 - Evaluating Spatial Distribution of Public Urban Services (Case Study: Gotvand Township)
Ardeshir Rostami -
Open Access Article
8 - Place and Role of Urban Service Management in the Metropolitan Neighborhoods (Case Study: Ahvaz Urban Region Two)
Laleh Khajavinia -
Open Access Article
9 - Analysis of rural women's access to health care services in Razavi Khorasan Province
مریم قاسمی fahimeh jafari -
Open Access Article
10 - The future of Internet of Things in providing smart medical services to retirees
پریسا دانشجو saeed ahmadi -
Open Access Article
11 - Digital banking service scenarios in horizon 1408
azam babki rad -
Open Access Article
12 - Designing and Explaining an Effective Social Media-Based Advertising Pattern in the Educational Business Industry
Davood Yaghoobi Seyyed Mahmood Hashemi Abdollah Naami -
Open Access Article
13 - Prediction of Customer Satisfaction level in after-sales service in automotive industry- Dealers in Saipayadak Co.
Reyhaneh Varasteh Ahmad Ebrahimi -
Open Access Article
14 - Analysis of The Drivers Affecting the Business Services Marketing with A Focus on The Perspective of Importing and Exporting Goods of Small and Medium Enterprises
Gholam ali Rahimi vahid nasehifar Tahmineh Nategh -
Open Access Article
15 - Dynamic Analysis of Marketing Mix through Future Studies Approach
Samira Bekr Hormoz Mehrani Masoud Qorban Hosseini sedighe Tootian -
Open Access Article
16 - A Decision Support System for Analyzing the Affecting Drivers on the Future of Project-based Organizations in the financial services industry with Fuzzy Approach
Abazar Hadi shayesteh Mohammad Hasan Maleki Seyed Alireza Mirarab Bayegi narges yazdanian -
Open Access Article
17 - Designing a Model of Resistance Businesses in Service Industries
Hoda Zeynali Seyed Mahmoud Hashemi mirza hassn Hosseini Sina nemati zadeh -
Open Access Article
18 - Analysis The Factors and Components of Portfolio Management of Health R&D Projects with a Metasynthesis Approach
Maryam Kheradranjbar Abbas khamseh Seyed-Javad Iranban -
Open Access Article
19 - Future Studies of Cultural Services in Islamic Advertising and Communication Department of Astan Quds Razavi
Ahmad Borumand Kakhki Hamed Davari امیرناصر اخوان -
Open Access Article
20 - Government to Citizens Success Factors: A Case of E-Government in Iran
M. Haghighi Nasab B. Abedin Sh. Janfeshan -
Open Access Article
21 - Customer perceptions of e-service quality in online shopping
Housein Vazifehdust Donya eskandarnia -
Open Access Article
22 - Future Studies of Cultural Services in Islamic Advertising and Communication Department of Astan Quds Razavi
Ahmad Borumand Hamed Davari Amirnaser Akhavan -
Open Access Article
23 - The impact of privatization on the performance of taxi in Tehran
Afsaneh Zamanimoghadam Mahdi Esmaeilbeigy -
Open Access Article
24 - A REVIEW OF ORGANIZATION VIRTUALIZATION TREND (From Newtonian attitude to Quantum Theory)
H. Mirzaei Ahranjani F. Bozorgi, -
Open Access Article
25 - ارائه و تدوین مدل ناب در صنایع خدماتی با رویکرد ارزیابی خدمات در کلاس جهانی
سید محمد سید حسینی فرشید عبدی -
Open Access Article
26 - Functions of electronic government establishment in Iran (Study case: electronic banking)
Parveneh Zeynali Someh Ali Asghar Pourezat Parvin Dodangeh -
Open Access Article
27 - Functions of electronic government establishment in Iran (Study case: electronic banking)
Parveneh Zeynali Someh Ali Asghar Pourezat Parvin Dodangeh -
Open Access Article
28 - Analysing the Market Orientation’s Effects on Economic Performance in Insurance Companies
M. A. Abdolvand, K. Heidarzadeh H. Manafi -
Open Access Article
29 - Study and Effectiveness of Marketing Mix (Service) on Customer Relationship Management (Especial Ref. to Insurance Industry )
V. R. Mirabi -
Open Access Article
30 - Designing a Model of Managed Care in Health Care System of Iran
B. Delgoshaei M. Ghasemi -
Open Access Article
31 - Designing a Model of Positive Organizational Behavior in Human Resource Management in Iranian public sectors With the approach of Delph fuzzy technique
Khosrow Naderiheshi Reaz Najafbeygi -
Open Access Article
32 - Providing a Service Productivity Promotion Model in Public Organizations by the Structural-Interpretive Modeling Approach
Nasrin Jamshidi Masoud Aahmadi Ali Farhadi Mahalli -
Open Access Article
33 - Investigating the effectiveness of banking services management based on meme theory
Mehdi Ehsanifard Farshad Faezy Razi Aliakbar Aminbeydokhti -
Open Access Article
34 - Operational policy analysis of the impact of Persian Q&A systems on improving the performance of the Tax Administration
Ali Ehsani Seyed Abdollah Amin Mousavi Mahmood Alborzi Maryam Rastgarpour -
Open Access Article
35 - Impact Analysis Component of Social Responsibility on The Quality of Public Services (Case Study Municipality Eshtehard)
Javad Madani Fattah Sharifzadeh Davood Hosseinpour -
Open Access Article
36 - Pathology of reform Civil Service Management Law the approach employees empowerment of state executive agencies
Firoozeh Attarian - Nasser Mirsepassi Morteza MousaKhani -
Open Access Article
37 - Designing three-dimensional model of impelementing public policy
Mahtab Mohammadi Seid Mehdi Alvani Gholamreza Memarzadeh Tehran Ghasem Ansari Ranani -
Open Access Article
38 - مطالعه کیفیت خدمات بانک ملت پس از واگذاری به بخش خصوصی
ابوالحسن فقیهی آرش شاهین غلام حسن مختاری -
Open Access Article
39 - ارتقای بهره وری و دموکراسی در پارادایم خدمات دولتی نوین
farid ahmadi سهیلا ahmadi -
Open Access Article
40 - Studying and Prioritizing of Effective Elements on Reducing Digital Gap in Iran with Emphasizing on Role of Rural ICT Offices (Case Study: Villages of Qom Province)
Hadi Abbasi kasbi Iraj Soltani -
Open Access Article
41 - The effect of satisfaction, quality of service and innovation on brand love among the customers of domestic and foreign elected brands
pegah omrani seyed salahedin naghshbandi -
Open Access Article
42 - Providing a model for strategic human resource planning requirements for sports complexes with service positioning strategies (Case study: Kerman city)
mohsen manzaritavakoli Ali-Mohammad Safania seyed salahedin naghshbandy, Reza nikbakhsh -
Open Access Article
43 - Ranking SERVQUAL dimensions by using of fuzzy hierarchical analysis techniques in the private banking industry (Case Study: private banks Fars Province)
Javad Gerami -
Open Access Article
44 - HHC-PSS: Solving the problem of home health care with a resource constrained project scheduling approach
Hamid Reza Yousefzade -
Open Access Article
45 - -
K. Rohani -
Open Access Article
46 - Service Marketing Mix and Its Effects on Stakeholders' Behaviors
Akbar Eftekhari Aliabadi mohmad Hemmati Rozbahani -
Open Access Article
47 - Financial Literacy Level of Tehran Households and its Determinant Factors
Zahra Dianati Dilami Mohamma Hanifezadeh -
Open Access Article
48 - ارتباط متقابل بین بخش های کشاورزی، صنعت و خدمات در اقتصاد ایران: رویکرد خود رگرسیون برداری بیزین
سید علی پایتختی اسکویی -
Open Access Article
49 - مقایسه اثرات نامتقارن تغییرات حجم نقدینگی بر ارزش افزوده زیربخش های خدمات
مهناز حاله کامبیز هژبر کیانی فرید عسکری صادق علیپور -
Open Access Article
50 - رابطه سهم بیمه کارفرما با نرخ تورم و بهای تمامشده کالا و خدمات
وحید فغانی زاده فرید عسکری بامداد پرتوی -
Open Access Article
51 - بررسی اثرات آزاد سازی تجارت خدمات مالی بر اشتغال در کشورهای منتخب اسلامی
محمد نقیبی معصومه کیانی سرنقی -
Open Access Article
52 - The Impact of Trade Liberalization on Net Exports (Case Study of Selected countries)
عباس معمارنژاد سمانه سادات عجایبی -
Open Access Article
53 - عوامل تعیینکننده وفاداری بیماران سرپایی: مطالعهای در بیمارستانهای آموزشی
احسان زارعی علیرضا موسی زاده -
Open Access Article
54 - مولفههای موثر در استقرار بیمه پایه سلامت در ایران
سمیه صدیقی سمیه حسام محمدرضا ملکی -
Open Access Article
55 - کاربرد تلفن همراه در خدمات اطلاعرسانی به دانشجویان پزشکی
صدیقه محمد اسماعیل لاله جولاهی -
Open Access Article
56 - ارزیابی کیفیت خدمات پرستاری با رویکرد تلفیقی IPA و QFD فازی (مورد مطالعه: بیمارستان شهید صدوقی یزد)
سید حیدر میرفخرالدینی اعظم سامیه زرگر -
Open Access Article
57 - مدیریت فناوری اطلاعات در کتابخانهها و مراکز اطلاعرسانی بیمارستانهای علوم پزشکی مستقر در شهر تهران 93-92
صدیقه محمداسماعیلی نرگس جعفری -
Open Access Article
58 - تحلیل شکاف کیفیت خدمات براساس مدل سروکوال اصلاح شده «مورد مطالعه: سازمان بهداشت و درمان صنعت نفت مشهد»
احمد لطیفیان علیرضا خدیویان -
Open Access Article
59 - Identifying the Role of Participatory Budget in Employee Job Satisfaction Fars University of Medical Sciences and Health Services
غلامحسین مهدوی امیر سروستانی -
Open Access Article
60 - Gap Analysis of Service Quality from Bedridden Patient’s Point of view at Hospitals of Tehran Medical Sciences Islamic Azad University
farhad adhami mogadam mohammad sahebalzamani masoumeh rouhafza -
Open Access Article
61 - Identify and Prioritize the Critical Success Factors for Implementing Electronic Logistics in the Isfahan Health City
Saied Darabi Mehdi Iranpoor AtefeH Amindoust -
Open Access Article
62 - Assessment Unnecessary Costs in Family Physicians with Comprehensive Approach to Care (Cuts in Family Physician Program
Mahmod Kazemian fatemeh kaviyan telouri SHer ali Mirdarvatan -
Open Access Article
63 - A Systematic Reviews of Healthcare Complaints in the Hospital of Iran Since 2006 to 2016
damon Gorji Ali Vafaee Najjar Roghya Staji ٍElahe Hooshmande -
Open Access Article
64 - Modeling Customer Evaluations of the Quality of Health Care Using Artificial Neural Network (Case Study of Birjand University of Medical Sciences)
Zahra Hashemi Marzieh Faridi Masuleh -
Open Access Article
65 - Causal structure model of service quality and perceived value on repurchase intention mediated by customer satisfaction (the case of pharmacies in Tehran)
Soheila Sardar -
Open Access Article
66 - Using Cognitive Mapping Method in Designing of Sustainable Supply Chain Model in Type-2 Fuzzy Environment
seies habib allah Mirghafoori ali Morovati Sharifabadi salim Karimi Takalo -
Open Access Article
67 - Comparison of Services' Quality in Outsourced and Non-Outsourced Clinical Laboratory in Ahvaz University Hospitals, 2016
fateme arastoozadeh Amin Torabipour -
Open Access Article
68 - Systematic Review of Studies on the Implementation of the Family Physician Plan in the Iranian Health System in the Years 2001-2020
mohtaram ahmadifard abdolreza shah mohamadi Mohamadreza Mohammad Tahari NAZMOHAMAD OUNAGH -
Open Access Article
69 - Estimated Demand for Medical services Case Study of Shiraz and Arsanjan Cities "Generalized Logit and ANN Method
morteza hasanshahi -
Open Access Article
70 - Evaluating the Effectiveness of Virtual Education on Health Care Management Students
salar ghanbary hadi rezghi shirsavar mohammad sadegh ziaee maryam Mosleh -
Open Access Article
71 - The Impact of Human Resource Capabilities on Innovation in Health Care of Private Hospital
Maede Sharifi Kousha Seyed Jamaledin Tabibi Leila Nazary Manesh -
Open Access Article
72 - Untimarketing the Unnecessary Use of Health Services on Social Security Organization
ghasem zarei tahereh zarei somayeh pourghadimi -
Open Access Article
73 - Designing a Performance Evaluation Model for Outsourcing Services of Shahid Dr. Labafinejad Hospital Using BSC
Sayed Nasibullah Fatemi Shaghayegh vahdat Somayeh hesam -
Open Access Article
74 - Identifying Effective Factors on the Quality of Services Provided To Hemodialysis Patients in Iranian Hospitals
Fatemeh Paeen resketi shaghayegh vahdat somayeh hesam -
Open Access Article
75 - Factors Affecting in Providing Active Aging Services in Iran
zeinab gholipour Mahmood Mahmoodi Majd Abadi Farahani Leila Riahi kamran hajinabi -
Open Access Article
76 - Providing a Social Marketing Model for Social Health Services
Alireza Pirhayati Hossein Vazifedust pejman jafari Asghar Seif -
Open Access Article
77 - Patient Value: A Qualitative Study in Qazvin Social Security Organaization’s Hospitals
ZAHRA KHAMDA Pejman Jafari Seyed Jamaledin Tabibi Majid Rostami -
Open Access Article
78 - Assessing the Quality of Health Care Services from Customers’ Perspective Using Mixed Fuzzy Multi-Criteria Decision-Making Tools (Case Study: Shahrood Health Centers)
Noora Amiri aliakbar hasani -
Open Access Article
79 - The Effects of Types of Health Services on the Economic Growth of Iran Using the Johansson - Juselius Convergence Method
Ebrahim ghaed Mohammadtaher Ahmadi Shadmehri mozhgan moradi Mohammad Sadeq mohammadi -
Open Access Article
80 - The effect of Six Sigma process management on improving the quality of information therapy services and reducing treatment costs (Case study: one of the non-governmental hospitals located in Tehran)
Sedigheh Mohammadesmaeil mostafa pahlevanzadeh -
Open Access Article
81 - Assessment of Technical Efficiency of Comprehensive Health Services Centers of Hamadan by Data Envelopment Analysis (DEA) in 2019
mohamad yousefi nayer Ali Akbar Fazaeli Ydolah Hamidi Jalaleddin Amiri -
Open Access Article
82 - Customer Online Shopping Experience of Health Services during the Covid-19 Pandemic: An Interpretive Phenomenology
elnaz pahlevani rouhollah zaboli -
Open Access Article
83 - Identifying Effective Factors of Establishment of Information Therapy Approach for Immune-deficiency System in the Children's Medical Center by Meta-Analysis
Sedigheh Mohammadesmaeil Shiba Kianmehr -
Open Access Article
84 - Designing Pathology Pattern of Green Information Technology Implementation in Hospitals and Treatment Centers
azizeh azizian amin Nikpoor zahra shokooh Masoud mohammadbagheri -
Open Access Article
85 - Effective Dimensions on Clinical Governance Success (Stimuluses, Enablers, Challenges) in a Private Hospital with Delphi-Fuzzy Approach
zeinab mohammadi hosein didekhani -
Open Access Article
86 - Effective Factors on Word-of-Mouth Marketing and the Intention to Return to Beauty Clinics
Saeid Dehyadegari nastaran douraghi ellaheh shahbi -
Open Access Article
87 - Identifying and Prioritizing Factors Affecting Marketing Innovation in Medical Service Organizations
Mohammad Jahanifar Ehsaneh Nejad Mohammad Nameghi Abas Asadi Akbar Bahmani Chub basti -
Open Access Article
88 - زمان رسیدن به محل حادثه توسط اورژانس 115 استان گیلان در سال 1385
فردین محرابیان اسماعیل کاووسی جمشید محمدی لاله فضل محمدی سکینه محمدی -
Open Access Article
89 - تاثیر مولفههای بازاریابی داخلی بر بهبود عملکرد پرسنل شاغل در بیمارستان شهیدصدوقی یزد
سیدمحمد یونسیفر علی محقر سید عزیز یونسی فر -
Open Access Article
90 - بررسی تقاضای القایی پزشک
ویدا ورهرامی -
Open Access Article
91 - طراحی الگوی رقابت در ارائه خدمات بیمارستانهای دولتی ایران
رحمت الله قنبری ایرج کریمی محمود محمودی -
Open Access Article
92 - راهبردهای مدیریت عدالت جویانه مؤثر بر توسعه نقش زنان در مراکز خدمات درمانی شهر اصفهان
فرهاد شفیع پور مطلق محمد حسین بارمحمدیان پریوش جعفری -
Open Access Article
93 - Ethical Work Climate, Employee Commitment and Proactive Customer Service Performance: Test of the Mediating Effects of Organizational Politics in Sepah Bank Branches of Shiraz Branch
Seyyed Alireza Mosavi -
Open Access Article
94 - The Effect of Hotel Segments and Expected Experience of Hotel Services on Cognitive, Emotional and Behavioral Responses of Hotel Guests with Regard to the Misleading Images on Websites
kambiz Heidarzadeh Kobra Najafi Zahra Kordbagh -
Open Access Article
95 - The Effect of Market Orientation on Innovation in Esfarayne Bank's Saderat Bank Services
saeed mehri Ghadire Mehri imani malihe -
Open Access Article
96 - Investigating effective factors on purchase intention of luxury products
matineh fathali bahram kheiri -
Open Access Article
97 - The Survey of Effect of Pleasurable Services and Trust on Loyalty
Mandana Panahi Vanani reza sha'abani -
Open Access Article
98 - Evaluating Improvement in Bank Service Management and Customer Loyalty by Customer Knowledge Management and Mobile Banking (Case Study: Mellat Bank)
نرگس رضائی ملک محمد رضائی ملک رضا توکلی مقدم -
Open Access Article
99 - Surveying the effect of internal marketing and internal branding on service quality (Case study: A Server Company)
محمد حسن کامفیروزی علی بنیادی نائینی محمود دهقان مشتانی -
Open Access Article
100 - knowing the Effective factors on acceptance of electronic government services from the point of citizen's view. Research point: The government counter offices in the city of Tehran
samira ghasemi Manijeh Haghighinasab Mahdi Torkaman ali ghasemi -
Open Access Article
101 - Effect of failed service quality on customer loyalty in banking industry
mehrnaz nejati ahmad rahchamani -
Open Access Article
102 - The effect of word of mouth on intention to use insurance services among customers of insurance companies in Rasht
علی داوری Amin Mohammadi Almani امیر پورناصرانی -
Open Access Article
103 - Study of the Effect Satisfaction and Trust on Customers Loyalty in Service Organizations (Case Study: Branches of Melli Bank in City of Arak)
محمد امین جمشیدیان -
Open Access Article
104 - The Relationship between Customer Relationship Management, Service Quality and Satisfaction in Service Organizations (The Case of Nursing Homes)
keyhan kia Vahid Reza Mirabi Amin Mozafari -
Open Access Article
105 - Investigating the effect of marketing mix of services on perceived values, customer satisfaction and behavioral intentions in the restaurant
nadereh sadat najafi zadeh Ali Akbar Mirzaee -
Open Access Article
106 - The Impact of Value-Added Services on Bran`s Quality and Equity in the Beverages Industry (Case Study: Zamzam Beverages Factory, Isfahan)
Hasan Ghorbani Dinani Raheleh Fattahi Maryam Jouzdani -
Open Access Article
107 - Effect of psychological contract violation on positive word of mouth intention in online shopping (case study: customers of digikala)
niloufar ashrafi Kambiz Heidarzadeh -
Open Access Article
108 - Studying the effect of perceived e-service quality and perceived security on brand equity
Mohsen Khunsiavash elika amirasl Majid Mohamadipour -
Open Access Article
109 - The impact of customers' attitudes towards green hotels on their willingness to pay and their recurrence intentions
Mohammad ail abdolvand arezoo naeimi majd ali mohammadzadeh -
Open Access Article
110 - The Impact of Brand Image, Ethical Behavior and Service Quality on Patient Loyalty Considering the Mediating Role of Patient Satisfaction (Case Study: Tehran Ophthalmology Private Centers)
amirhossein samadzadeh Mohammad ail abdolvand mohsen KhunSiavash -
Open Access Article
111 - Evaluation and study of effective factors in absorbing the sources by marketing mix in Bank Saderat Iran
maryam geranmayeh marziyeh geranmayeh -
Open Access Article
112 - Investigating the Impact of Effective Factors on Branding In Medical Centers Based on Self-Organization Model
amirhossein samadzadeh -
Open Access Article
113 - Estimating Service Quality Impacts by SERVQUAL Approach in Leasing Market of Iran Khodro Company
Hossein Souri Amir Sadeghi Mehran Khalaj -
Open Access Article
114 - The Effect of trust, customer service and convenience on Intention to Shop Online by mediating role of Attitude towards Online Shopping (Case Study: Digistyle)
Sadaf Chankeshi Peyman Ghafari Ashtiani Seyed Jalaledin Hosseini Ghoncheh -
Open Access Article
115 - The role of online brand equity on the willingness to repurchase considering the role of visual appeal, online preference and the willingness to pay a higher price for high-tech products
faranak khodayari hesamodin zamani -
Open Access Article
116 - Identifying and analyzing factors affecting the development of services with a sustainable marketing approach (case study: food industry retailers)
amir danesh shahraki Shahnaz Nayebzadeh Seyyed Hassan Hatami-nasab -
Open Access Article
117 - Designing ecological models of startups in the field of medical services
amir ebrahimpour hamideh reshadatjoo amir hossein zolfaghari sadegh nayereh khosravi nastaran mehdipour ojani -
Open Access Article
118 - Developing a Satisfaction Model for Service Recreation with an Emphasis on Grounded Theory-based Brand Loyalty in Banking Industry
seyed mohamad hosein lotfi ashtiani seyed mehdi jalali bita tabrizian -
Open Access Article
119 - Investigating Effective Factors on Purchase Intention of Luxury Products
B. Kheiri M. Fathali -
Open Access Article
120 - Investigating Factors Influencing Tejarat bank's Customer Loyalty
M. A. Abdolvand K. Abdoli -
Open Access Article
121 - Presenting Fuzzy Approach on Customer Satisfaction Measurement Case Study Roozaneh Dairying Company
M. A. Abdolvand A. Mohammadnia -
Open Access Article
122 - Identification of Obstacles and limitations Implementing Relationship Marketing in the Public Sector Insurance Companies in Iran
M. Amirshahi M. Saffianian -
Open Access Article
123 - The Examination of the Relationship between Customer Satisfaction of Service Quality in Iranian Private Banking Industry (Analysis Based on Integrated SERVQUAL Model)
H. Vazifehdoost Z. Akbarpour K. Hamdi J. Mohammadzadeh Rostami -
Open Access Article
124 - Right Website Model, RWM Selecting Right Website for Publication of Internet Advertisement
K. Heidarzadeh M. Behboudi A. Ardakani -
Open Access Article
125 - Study of the Effect of Satisfaction and Trust on Customers Loyalty in Service Organizations (Case Study: Branches of Melli Bank in City of Arak)
M. A. Jamshidian -
Open Access Article
126 - Providing a Model for Identifying the Service Quality Dimensions Within Technology-Based Banking (Case study: Student’s of Islamic Azad University-Arak Branch)
N. S. Najafizadeh A. Mojoodi P. Ghasemi -
Open Access Article
127 - The Impact of After- Sales Services Quality on Behavioral Intentions of Buyers of Industrial Products
M. A. Abdolvand P. Alipour -
Open Access Article
128 - Evaluating the Role of Electronic Service Quality and Customer Satisfaction on Consumers’ Purchase Intentions
k. Heidarzadeh E. Adelpour -
Open Access Article
129 - Assessment Refah and Shahrvand Chain Stores’ Customers Loyalty (Case Study: Tehran Stores)
R. Ahmadi M. Donyaei K. Navabizand -
Open Access Article
130 - Investigating Antecedents and Consequences of Service Customer Extra-role Behavior
A. Abbasi M. Mousavi S. M. Bagheri -
Open Access Article
131 - Factors Affecting Customer Retention Among Cell Phone Users
Gh. Ansariranani M. Mohamadian A. Sina Ghods, -
Open Access Article
132 - Surveying Factors Influencing Customers Loyalty in Private Banks Based on Fast Response Organization`s Model
A. Zamani Moghaddam K. Lahiji -
Open Access Article
133 - The Survey of Effect of Delight Services and Trust on Loyalty
M. Panahi Vanani R. Sha′abani -
Open Access Article
134 - Surveying the Effect of Automated Service Quality on Customer's Commitment in Banking Industry
H. Vazifehdoost R. Omidzade -
Open Access Article
135 - Evaluating the Influence of Consumers' Perceived Corporate Image on Brand Extensions
B. Kheiry N. Nobandegani -
Open Access Article
136 - An Investigation on Effective Factors Increase of Customer Trust in Buying Internet Goods and Services
A. Sheikhi R. Shafeai H. Faroughi -
Open Access Article
137 - Surveying the Effect of Internal Marketing and Internal Branding on Service Quality (Case Study: A Server Company)
A. Bonyadi Naeini M. H. Kamfiroozi M. Dehghan Mashtani -
Open Access Article
138 - Factors Underlying Consumer AttitudesTowards E-Banking
M. A. Abdolvand P. Barvand -
Open Access Article
139 - Customer Satisfaction Measurement: Through Multi-Criteria Analysis Model (MUSA)
M. Haghighinasab B. Abedin -
Open Access Article
140 - Evaluation Customer Satisfaction Level of After Sell Service in Saipa Co. With Use the Kano Model
H. Vazifehdust P. Attaolahi -
Open Access Article
141 - Investigation the Effects of Cognitive and Affective Evaluations on Behavioral Intentions
M. A. Abdolvand P. Parakhodi Moghaddam -
Open Access Article
142 - An Analysis the Impact of Corporate Social Responsibility on Customer Loyalty (Pasargad Bank in Ahwaz)
A. Mojoodi A. Darzian Azizi P. Ghasemi -
Open Access Article
143 - Scale Survey of Internal Marketing and Effect on Quality Development of Service in Afshar Hospital
S. M. Younesifar A. Sanayeei A. Shahin -
Open Access Article
144 - Knowing the Effective factors on Acceptance of Electronic Government Services from the Point of Citizen's View (Research Point: The Government Counter Offices in the City of Tehran)
M. Haghighinasab S. Ghasemi M. Torkaman A. Ghasemi -
Open Access Article
145 - Evaluating Improvement in Bank Services Management by Customer Knowledge Management and Mobile Banking (Case Study: Mellat Bank)
N. Rezaei-Malek M. Rezaei-Malek R. Tavakkoli-Moghaddam -
Open Access Article
146 - Entry to New Markets with Using Influence Economical Mobile Government Services in Tourism Industry (Case Study: Kish Free Zone)
R. Radfar A. R. Poorebrahimi M. Najafi Asadollahi -
Open Access Article
147 - The Model for Assessing and Prioritizing Effective Requirements in Marketing and Augment of Tax-payer satisfaction in National Tax Administration of Iran
H. Nezakati Alizade, R. Golzar Adabi -
Open Access Article
148 - The Influence of Image from Banking Network on" Quality of Services-Satisfaction–Loyalty" Process in Karafarin Bank Customers Branches Provinces of Mazandaran and Golestan
H. Mehrani M. Yousefi Sh. Keshavarzi -
Open Access Article
149 - Evaluating the Service Quality of Police + 10 Offices Using SERVQUAL
Sh. Nayebzadeh M. M. Fatahi Zarch -
Open Access Article
150 - The Effect of Word of Mouth on Intention to Use Insurance Services among Customers of Insurance Companies in Rasht
A. Davari A. Mohammadi Almani A. Pournaserani -
Open Access Article
151 - Customer Satisfaction Evaluation about Electronic Banking Services in IRAN
T. Sadeghi -
Open Access Article
152 - Evaluating Melli Bank Service Quality Using the SERVQUAL Method
Sh. Nayebzadeh H. Dehghandehnavi M. R. Feiz -
Open Access Article
153 - An Investigation of Service Quality in Public and Private Banks Using Five Dimensions SERVQUAL Model
H. R. Saeidnia S. M. Eshrafi -
Open Access Article
154 - The Attractiveness of Personalized Services for Mobile Users and Its Effect on the Service Providers Switching Behavior of the Customers
A. H. Neisi M. Ghanavati -
Open Access Article
155 - Comparing Market Orientation in Parivate and Governmental Banks and its Effect on Bank Service Quality (Case Study: Yazd City)
Sh. Nayebzadeh -
Open Access Article
156 - The Study on the Consumers' Perceptions of Electronic Banking Services of Keshavarzi Bank in the Southern Regions of Kerman Province
H. Zolfaghar Dehnavi D. Rashidi -
Open Access Article
157 - Purposing a Mathematical Model for Planning after Sales Services
N. Hamidi M. Asgarzadeh Sadagiani, -
Open Access Article
158 - Developing of the model effect of auditors' ethical principles and religiosity on the quality of audit services
Behnam Azhdari Seyed hossein Nasl mosavi Ali Jafari -
Open Access Article
159 - Designing research service quality based on SERVQUAL scale
Shadi Shahverdiyani -
Open Access Article
160 - Applying a hybrid qualitative approach to typology of managers' perceptual characteristics of the quality of independent audit services
reza hosseini naser izadinia saeid ali ahmadi -
Open Access Article
161 - Investigating the Quality Dimensions of Management Accounting Services from the Perspective of Internal Managers
Mohammad Hossein Safarzadeh ahmad sharif abbas Hooshmandkashani -
Open Access Article
162 - Using contingent valuation method to valuation conservation of habitat function in North Zagros Forests
Jalal Henareh Khalyani Sajad Ghanbari Maziar Haidari Mohsen Javanmiri pour -
Open Access Article
163 - Designing ethical marketing model in tourism industry(Shiraz)
mehrnoosh khabiri محسن رنجبر Dr.ali Akhavan Ghannadi -
Open Access Article
164 - The Effect of Cultural Differences with Customers on the Service Provider's Adaptability Regarding the Moderating Role of Metacognitive Cultural Intelligence; an Experimental Approach
Kambiz Heidarzadeh Hanzaee -
Open Access Article
165 - Identifying persuasive components of billboard advertising for cultural services goods to provide a template
Gholamreza maleki farsani Ali Rashidpoor reza ebrahimzadeh dastjerdi -
Open Access Article
166 - The role of the Imam Khomeini Relief Committee (RA) to improve the cultural capital of Tehran clients
Mehdi Mahmoodi Rozita sepehrnia -
Open Access Article
167 - A review on consumption of cultural goods and the relationship of generation gap between the young and adult generation
Fahimeh moradi Fatemeh baratlu -
Open Access Article
168 - Assessment of Relationship between Service Quality and Customer Satisfaction in Customer Decision Making Behavior in Travel around Ilam Province
حمیده رشادت جو علی نعمتی زاد محمد ابویی اردکان -
Open Access Article
169 - Examining the Role of Human Resources in Hotel Ranking in Iran
Amir Mohsen Madani Leila Bagheri NezamAbad -
Open Access Article
170 - Investigating the role of social networks in providing electronic services to private bank clients
Fatima izadimanesh Ali Noroozi Mobarake Ahmad Askari -
Open Access Article
171 - a model with the dimensions of the effective factors and the results of bank quality relationship with company customers.
hamidreza nemati Karim Hamdi seyed abbas heydari mohammad hasan behzadi -
Open Access Article
172 - The Effect of Urban Management Function on Improving the Quality of Citizens’ Life (Case of Study: Golbahar New City)
Aliakbar Anabestani Zahra Anabestani -
Open Access Article
173 - The Inquiry of Locational and Spatial Development of Health and Medicinal Services in Different Provinces of Iran
Afshin Motaghi Samira Motaghi -
Open Access Article
174 - کیفیت زندگی ، امکانات و خدمات شهری ، مدیریت شهری ، نابرابری ، شاخص توسعه ،
کریم حمدی رحیم سرور علی sh محسن رنجبر -
Open Access Article
175 - Levels of Health Development Indicators (Case Study: Fars Province)
Samira Mottaghi -
Open Access Article
176 - Designing a Model with the Dimensions of Effective factors and Quality Results of the Bank's Relationship with Corporate Customers
Hamidreza Ne'mati Karim Hamdi Seyed Abbas Heydari Mohammad Hassan Behzadi -
Open Access Article
177 - Analysis of Limits of Safety and Optimal positioning of Fire Stations By Using GIS (Case Study : Rasht )
عیسی پوررمضان فرهاد جوان -
Open Access Article
178 - Spatial analysis of population and municipal services with the approach of spatial justice Case Study: the city Khorramabad
علی شماعی سمیه تیموری حسین بهرامی -
Open Access Article
179 - presentation of the quality results of the bank relationship with corporate customers (case study: bank bank)
hamidreza nemati karim hamdi -
Open Access Article
180 - Analysis of distribution of population and services in Ahwaz by Hybrid models
علی اصغر عبدالهی مجتی سلیمانی دامنه -
Open Access Article
181 - The Impact of Service Quality on Customer Satisfaction, Customer Loyalty and Brand Image in the hotel industry (Case study: five star hotels Tabriz City)
jafar bahari شهلا بهاری مرجان بذله حامد بهاری -
Open Access Article
182 - Evaluating the spatial structure and trends of cultural land use changes in cities By quantitative models (Case study of Baneh city)
Bakhtyar ezatpanah -
Open Access Article
183 - An Spatial Analysis Distrbution of public Services and relationship to urbandevelopment in Ilam
sadegh syd beyghi rahim sarvar abdolreza farajirad -
Open Access Article
184 - Study of Effective factors on Ghetto and its reflex considering Urban Services Applications (The Case study: Yazd city)
Mehri Heidari Noshahr Asghar Nazaryan -
Open Access Article
185 - The Analysis of Astara’s Villages Service Grading According to Mouris model for Developmental Alternatives
Seyede Sedighe Hasani Mehr -
Open Access Article
186 - CITY AND SOCIAL JUSTICE (CASE STUDY:GONBAD QABUSE)
کاظم Jajarmi ابراهیم Kalteh -
Open Access Article
187 - Urban Governance: Identifying measures for Urban Management of Tehran Municipality
hamed rahmani -
Open Access Article
188 - Analysis of factors affecting on the performance of municipalities And Measurement Amount of Citizens Satisfaction (Case Study: Yazd Municipality)
میرنجف Mosavi رحیم Sarvar علی Bagheri -
Open Access Article
189 - Privatization of Urban Services, Opportunities & Challenges facing Urban Economy
علی عسگری علی حاجینژاد -
Open Access Article
190 - Participation assessment of citizens in environmental and services urban areas Baghmalek
Saeed Maleki Rasol Sarvestan -
Open Access Article
191 - Investigating the relationship between providing cultural services of Tehran Municipality, District 8, and raising the level of awareness of citizenship rights
Jafar Amirabadi Tahereh Hasoumi -
Open Access Article
192 - Evaluating the Performance of the City Council in Urban Management(Case Study: Baneh City)
Hajir Fattahi Farzin Charehjoo -
Open Access Article
193 - Examine The impact of the implementation of the model Fast Response Organization (FRO) On the Quality of civil municipal services in Municipality of Tehran(Case study: Municipality region 14 of Tehran)
Sayed Hamed Moeini TabaTabaei HamidReza Adabi -
Open Access Article
194 - Assessment the level of citizen's satisfaction from the municipality performance in Urban services field (Case study: city of Ilam)
Saeed Maleki Sajad Monfared -
Open Access Article
195 - Studying the Role of Leadership in Services Provided to Citizens through Urban Management Mediation
neda khalilian rad -
Open Access Article
196 - Assessment of Spatial Justice in the Distribution of Public Services in Rural District Mosherehat of Ahvaz by Combining MCDM Method in GIS Media
Mostafa Mohammadi Dehcheshmeh Morteza Abiyat Mostefa Abiyat -
Open Access Article
197 - Factors affecting the effectiveness of electronic services in Tehran in the citizens’ satisfaction (A Case Study of Tehran Municipality; Zone one)
علی نوری کرمانی علی اکبر رضائی مهین بااوش -
Open Access Article
198 - An investigation of the level of satisfaction of New year tourists from utilities, facilities, and recreational services in the town of Shooshtar
Saeed amanpour Abdolrahman nozari Reza badri -
Open Access Article
199 - A Consideration of relationship between perceived effectiveness of coaches and customers’ satisfaction in Municipality`s Sports Complexes in Tehran
Tayebeh zargar Razieh Safaei -
Open Access Article
200 - Identifying Barriers to Development of Geographic nformation Systems (GIS) in Urban Areas Services and providing perational Strategies (case study: Shiraz City Hall)
اسماعیل کاوسی حسین وظیفه دوست علی قادری -
Open Access Article
201 - Analyzing Spatial Justice of Counties in Ardabil Province Based on VIKOR Model in Terms of Sanitary-Therapeutic Indices
Hasan Esmaeilzadeh Leila Masoumi -
Open Access Article
202 - A model for outsourcing decisions of agricultural extension services in Golestan province
Maryam Naimi Kurosh Roosta Mohammadsharif Sharifzadeh Asadollah Zamanipour Reza Baradaran -
Open Access Article
203 - Farmers’ Perceptions and Effective Factors to Accept Privatization of Livestock Extension Services
Seyednematollah Mousavi Alireza Moghaddasi -
Open Access Article
204 - Factors Affecting Farmers’ Satisfaction with New Irrigation Systems in Behbehan Township
Davoud Rouzaneh Masoud Yazdanpanah Masoumeh Forouzani Arman Bakhshi jahromi -
Open Access Article
205 - An Investigation of Factors Affecting the Service Avoided by Rural ICT Centers in Isfahan Province
طهماسب Maghsoudi هانیه Davodi -
Open Access Article
206 - A study on the digital reference desk content in the central libraries of top universities affiliated to the Ministry of Science, Research and Technology
Fatemeh Jamshidi Ghahfarokhi -
Open Access Article
207 - A quality assessment study of services provided by libraries of Hamadan University of Medical Sciences: Using gap analysis model
Mahdi Moradian Tamjid Saeid Ghafari Atefeh Zarei -
Open Access Article
208 - Evaluation of Additional Services of Public Libraries of Tehran and Their Role in Promoting Reading among the Youth
Maryam Kaki Hamid R. Jamali Leila Maktabifard -
Open Access Article
209 - Investigation on readiness of Iranian university libraries to provide electronic public services
Mohammad Hassanzadeh Samaneh Karimi -
Open Access Article
210 - Recognition of the ways of improving services peripheral in the province of Isfahans’ public libraries from the viewpoints of users based on IFLA and UNESCO guidelines
Ebrahim Mollaee Ahmad Shabani Roghayeh Rezaei Aderyani -
Open Access Article
211 - Measurement of the quality of library services of Tehran University central library based on LibQual model
Leila Jabbari Ali Jalali Dizaji -
Open Access Article
212 - Evaluating the quality of services provided by the library and information center of Imam Sadegh (pbuh) University using LibQual model
Masoud Razmi Shendi Alireza Isfandyari Moghaddam Yaghoub Norouzi -
Open Access Article
213 - Survey on the status and facilities of the public libraries in Hamedan province in providing services peripheral to users from the point of view of librarians
Maryam Ghanbari Khoshno Mansour Tajdaran Hassan Kiani Khuzestani -
Open Access Article
214 - A Survey on the quality of library services of Islamic Azad University of Khorasgan from users’ viewpoint based on LibQual model
Mohammad Hossein Changanian Khorasgani Asefeh Asemi -
Open Access Article
215 - Survey of Information Technology: Situation in the libraries of Tabriz University
Khatoon Kabani Darioush Matlabi -
Open Access Article
216 - An Overview of Meteorological Services, Challenges and Solutions in the Agricultural Sector to Reduce Vulnerability in Climate Change Conditions
Saeedeh Kamali Ebrahim Asadi Oskouei Morteza Pakdaman -
Open Access Article
217 - Role of Biological Measures in Soil Erosion Processes using InVEST Model in the Sharghong Watershed, South Khorasan, Iran
Reza Chamani Sahar Mostafaei Younjali Seyed Hamidreza Sadeghi -
Open Access Article
218 - Estimating the Cost of damages to Ecosystem Services Due to Metals Mining of copper, gold, bauxite and iron Ore in Iran and its comparative analysis with the cost of global damages
jalil badamfirooz Roya Mousazadeh hamid sarkheil -
Open Access Article
219 - Municipal Performance Evaluation with Emphasis on Satisfaction of Residents with Urban Services Using the Kano Model (Case Study: Municipality of District 1 in Shiraz)
Karmat Allah Ziyari Leila Mohammad Kazem Abadi Hamideh Zaimi Mohammad Ali Khanizadeh -
Open Access Article
220 - Determining and prioritizing the selection criteria of urban plant species
Zohreh Akhgari Sangatash Seyedhamed Mirkarimi Marjan Mohammadzadeh Fatemeh Hashemi -
Open Access Article
221 - Identification and zoning the polluted centers originated from industrial and service units wastewater in the city of Rey whit offering improvement
zohreh ebadati reza argmandi Ali Mohammadi -
Open Access Article
222 - Developing an Advertising Location-Based Service in Urban Area Based on Location-Awareness and Desirability Criteria
Mohsen Partovi Mohammad H. Vahidnia Hossein Aghamohammadi -
Open Access Article
223 - The relationship between satisfaction with urban services and citizens’ quality of life, using Partial Least Squares method (Case study: Tehran Metropolis)
Fatemeh Sadat Hosseini Nezhad Mozaffar Sarrafi -
Open Access Article
224 - A new model for evaluation of Iran’s ecological capabilities to establish service and civil development application (case study: district 22 of Tehran
Seyed Ali Jozi Sahar Rezaian -
Open Access Article
225 - Identification and ranking of the marketing mix of services in the banking industry focusing on financial services & Investment using DEMATEL
Reza Mohammadkazemi saeed kardar Mahnaz Pouriz -
Open Access Article
226 - Identifying and Ranking Digital Marketing Factors in the Banking Industry: with an Emphasis on Financial and Investment Services (using Grounded Theory)
Elmira Emsia Javad Janmohammadi -
Open Access Article
227 - Ranking of Competitive Power Components in Tejarat Bank Using Fuzzy TOPSIS Technique
Siamak Jafari narges Delafrooz Kambiz Shahroodi Yalda Rahmati -
Open Access Article
228 - Provide intelligent classification model based on perceptron artificial neural network (MLP) and hierarchical analysis (AHP) in digital marketing services to prioritize liquidity and investment risk
Alireza Ashouri Roudposhti Hormoz Mehrani Karim Hamdi -
Open Access Article
229 - Providing a customer portfolio management (CPM) model to improve customer relationship management (CRM)
ali akbar jafri Kambiz Shahroodi Seyed Mahmoud Shabgoo Monsef Narges Del Afrooz -
Open Access Article
230 - Identification of the indicators of the life cycle management model for the development of banking services Case Study: Parsian Bank))
Samira Shafaei yamchelou vahidreza mirabi esmaeel hassanpoor Mohammad Hossein Ranjbar -
Open Access Article
231 - Designing and explaining the integrated marketing communication model in the financial and economic growth of the tourism industry
Ali Mirtaheri Abdullah Naami Alireza Rousta -
Open Access Article
232 - Investigating the key success factors of BOT method in financing service projects and presenting an operational model
Farham Amiri Reza Radfar Abbas toloie ashlaghi taghi torabi -
Open Access Article
233 - A New Investment Model in Technology Commercialization: Case Study of Islamic Azad University
Alireza Tavakoli Toroghi Mahdi Masahi Khourasgani Hosein Hamisheh Bahar Davod Samari -
Open Access Article
234 - The Role of Individual and Behavioral Characteristics On Demand for Financial Services
Mahdi Moradi Saeedeh Aminzadegan Zakiyeh Marandi -
Open Access Article
235 - A new multi-mode and multi-product hub covering problem: A priority M/M/c queue approach
Reza Tavakkoli-Moghaddam Samaneh Sedezadeh Fariborz Jolai -
Open Access Article
236 - Numerical solution of the system of Volterra integral equations of the first kind
محسن ملکان -
Open Access Article
237 - Non-convex technologies and economic efficiency measures with imprecise data
farid aghajani -
Open Access Article
238 - الگویابی شرکت های خدمات پس از فروش خودرو با معیار های وابسته- کاربردی از تحلیل پوششی داده ها
سجاد خیری فرهاد حسین زاده لطفی سیداسماعیل نجفی بیجان رحمانی -
Open Access Article
239 - تعیین الزامات رضایت مندی گردشگران با استفاده از مدل کانو (مطالعه موردی: پارک جنگلی خرما)
معصومه نوروزی نژاد -
Open Access Article
240 - The Impacts Analysis of Tourism Services Development on Environmental-Physical Instability in Rural Settlements (Case study: Torghabeh County in Binalood City)
Neshat Omidvar Mahdi Poortaheri Abdolreza Roknoddin Eftekhari -
Open Access Article
241 - The Role and Importance of Evaluating Ecosystem Economic Services Specially Wetlands In Supporting Natural Resources and to Increase Society Welfare
Ali Reza Mikaeili –T. Narges Arab Maryam Yaghobzadeh Mohammad Hasani -
Open Access Article
242 - Ecosystem Services Valuation; Concepts and Methods
Sedighe Abdollahi Alireza Ildoromi -
Open Access Article
243 - The Effect of Urban Management Function on the Gradation of Citizen's Life Quality (Case study: The New City of Baharestan)
Hassan Khalil Abadi Soodabeh Shahmorady ghaheh Mohammad Ali Khanizadeh -
Open Access Article
244 - Explaining Halal Tourism According to Quranic Verses
Mirza Hassan Hosseini Sahar Khavari Moslem Soleimanpour -
Open Access Article
245 - بررسی رابطه اخلاق حرفهای و رضایت از سیستم جبران خدمات بر کیفیت زندگی مدیران مدارس مقطع ابتدایی شهر خرمآباد
ایرج نیک پی سمانه رسولی -
Open Access Article
246 - بررسی و ارزیابی عوامل موثر بر بهبود توسعه خدمات گردشگری در شهر شیراز
علی اکبر ایزدی سعدی مسعود تقوایی یعقوب پیوسته گر -
Open Access Article
247 - ارائه مدل توسعه و توانمندسازی منابع انسانی با رویکرد خدمترسانی در راستای توسعه منطقه ایی (موردمطالعه: دانشگاه علوم پزشکی و خدمات بهداشتی و درمانی استان ایلام)
صمیر جمشیدی هادی همتیان ابوالفضل دانایی -
Open Access Article
248 - Analyzing the role of geographical conditions in economic development through the mediation of essential infrastructure (Subject of study: villages of Shaft County)
اسماعیل کدیور نصرالله مولائی هشجین پرویز رضایی -
Open Access Article
249 - تحلیلی بر رضایتمندی مسافران از خدماترسانی سامانه اتوبوسهای تندرو(BRT) منطقه 3 کلانشهر تهران با رویکرد حمل و نقل پایدار شهری
صابر محمدپور دکتر مظفر صرافی دکتر جمیله توکلینیا -
Open Access Article
250 - تحلیل عوامل مؤثر بر حس مکانی شهروندان در شهرهای جدیدمطالعه موردی: شهر جدید صدرا
سید علی علوی حسین عزیزی اکبر خلج -
Open Access Article
251 - سنجش میزان رضایت از خدمات رفاه عمومی درنظام کاربری اراضی شهر بندر دیر استان بوشهر
غلامرضا امینی نژاد عنایت الله یزدان پناه حسین بهرامیان -
Open Access Article
252 - پراکنش جغرافیایی کارایی در بخش سلامت در استانهای ایران با تأکید بر شاخصهای بخش سلامت
سمیرا متقی -
Open Access Article
253 - نیازهای اجتماعی و فرهنگی زنان از منظرخدمات شهری(مطالعه موردی: منطقه 8 شهرداری تهران)
سیدموسی پورموسوی فاطمه پورکریمی سمیه خسروی -
Open Access Article
254 - بررسی تأثیر کیفیت خدمات بر رضایتمندی مسافران در صنعت حمل و نقل هوایی
علی اکبر امین بیدختی داوود فرجی غازانی -
Open Access Article
255 - بررسی وتحلیل نقش خدمات شهری هوشمند در بهبودکیفیت زندگی (مطالعه موردی شهرسمنان)
راحله خدادادی یوسفعلی زیاری ابراهیم رومینا مسعود مهدوی حاجیلویی -
Open Access Article
256 - توسعه اجتماعی روستاهای دهستان فیروز بهرام با تأکید بر شاخص فناوری اطلاعات و ارتباطات (ICT)
سید جمشید رضوی مشعوف سیمین ارمغان -
Open Access Article
257 - ارزیابی پراکنش جمعیت و توزیع خدمات در نواحی شهری با رویکرد توسعه پایدار و عدالت اجتماعی با استفاده از مدلهایVIKOR و TOPSIS، (مطالعه موردی شهر زنجان)
محسن احد نژاد علی زلفی محمد جواد نوروزی -
Open Access Article
258 - تحلیل پراکنش فضایی کاربریهای خدمات عمومی شهری با استفاده از روش شاخص ویلیامسون (مطالعه موردی: کلانشهر تبریز)
روشن کوشانه بختیار عزت پناه میرنجف موسوی -
Open Access Article
259 - تحلیل بار ترافیکی و حجم سفر در جانمایی مراکز خدمات شهری (مطالعه موردی: بازار هفتگی شهر گرگان)
مهدی پزشکی محمدرضا ولی اللهی مجتبی حسین نژاد نصرت برزگر زینالعابدین کرمی -
Open Access Article
260 - نقش مدیریت شهری در توسعه فرهنگ شهر و شهرنشینی (مطالعه موردی: شهر ایلام)
صادق صیدبیگی رحیم سرور عبدالرضا فرجی راد -
Open Access Article
261 - Features free on criminal punishment for public service
Seyed Mehdi Hosseini سید محمود میرخلیلی -
Open Access Article
262 - The Basis and Solutions for Protecting the Fundamental Rights of Customers and Recipients of Services from the View Point of Islamic Jurisprudence
zahra sarkeshekeyan Esmat al-Sadat Tabatabaei Lotfi Hormoz Asadi Kohbad -
Open Access Article
263 - An Estimation of Customer Lifetime Value Based on Quality of Services in Mashhad Body Building Gyms
Seyed Mohammad Hosein Hoseini Ravesh Amir Moghaddam -
Open Access Article
264 - A Study of the Relationship between Market Orientation and Customer Satisfaction with Service Quality in Kerman's Body Building Gyms
Milad Eskandari Damaneh Majid Jalali Farahani Amin Dehghan Ghahfarokhi -
Open Access Article
265 - An Autonomous Planning Model for Deploying IoT Services In Fog Computing
Mansoureh Zare Yasser Elmi sola Hesam Hasanpour -
Open Access Article
266 - Assessment of 5G mobile networks in stream service
Ali Movloodian Hossein Momenzadeh Haghighi -
Open Access Article
267 - The Influence of Rehabilitation Course of Psychological Services in Addicts Negative Self Concept, Anxiety, Depression and Self-Esteem in The Rapeutic Communing Center of Ahwaz
ساسان باوی محمد رضا برنا -
Open Access Article
268 - Service learning: applaying educational theory in practice
Maryam Marandi, Yusef Adib Eskandar Fathiazar Firooz Mahmoodi -
Open Access Article
269 - An Investigation of the Relationship of IUT Organizational Climate with Undergraduate Students' Mental Health in the Academic Year of 2008-2009
ناهید شیرانی احمد شعبانی غلامرضا احمدی -
Open Access Article
270 - The study of the agriculture students' viewpoint toward service-learning
marjan sepahpanah hosseyn haidary aliasqar mirakzadeh kayumars zarafshani -
Open Access Article
271 - Determination of homogenous areas for ecosystem services supply in the central part of Isfahan province
Sedighe Abdollahi Alireza Ildoromi Abdolrassoul Salmanmahini Sima Fakheran -
Open Access Article
272 - Evaluating the implications of urban growth on carbon fixation ecosystem services (Case study: Karaj Subcatchments)
Sareh Alsadat Sajjadi Ghaemmaghami Romina Sayahnia Naghmeh Mobarghei Dinan Majid Makhdoum Farkhondeh -
Open Access Article
273 - QoS Management Solution in Software Defined Networking using Ryu Controller
Shiva Karimi Amir Joz Ashoori -
Open Access Article
274 - Techno-Economic Modelling of a Resilience Enhancement Strategy Based on Multi-microgrid Operational Capabilities
Samira Salahi Navid Rezaei Jamal Moshtagh -
Open Access Article
275 - A tri-level optimization model for utilizing the potential of IoT-based subscribers and electric vehicles in energy and ancillary services markets
Leyla Karami Amir Ahmarinejad Mahmood Hosseini Aliabadi Arash Dana -
Open Access Article
276 - سیستم پیشنهاددهنده مبتنی بر اعتماد با اعمال پارامترهای فاصله اجتماعی، زمان و مکان و ارائه یک معیار جدید برای شباهت زمینه ای
سمانه شیبانی حسن شاکری رضا شیبانی -
Open Access Article
277 - انتخاب مقصد مهاجرت با پیشبینی وضعیت بعدی ماشین فیزیکی با درنظر گرفتن نقض قرارداد در محیط محاسبات ابری با هدف کاهش مصرف انرژی
تکتم زحمتکش مرجانه سیده سمیه فاطمی نسب داود بهره پور -
Open Access Article
278 - تأثیر ارتباط انسانی بر کاهش اضطراب از دید مولانا و یالوم
Raziye salmanpoor Reza Ashrafzade محمّد فاضلی -
Open Access Article
279 - Investigating of Habitat Characteristics of (Tecomella Undulata (Roxb.) Seem) in Dalfard Region of Jiroft Township
Reza Bagheri Alireza Moradi Mohsen Mohseni Shahriar Jaberi Ansari -
Open Access Article
280 - تحلیل فضایی توزیع خدمات بهداشتی- درمانی در کشور
مجتبی رفیعیان اسماعیل پیری هاجر پیری -
Open Access Article
281 - تحلیلی بر زیست پذیری شهری با تاکید بر بعد کالبدی- زیرساختی (مطالعه موردی: منطقه 12 شهر تهران)
مجید صفری یزد یوسفعلی زیاری پروانه زیویار اردوان بهزاد -
Open Access Article
282 - تأثیر هویت یابی مشتری با برند بر وفاداری با تاکید بر نقش واسط کیفیت خدمات، ارزش درک شده و اعتماد در صنعت هتلداری (مطالعه موردی: هتل های پنج ستاره شهر تبریز)
جعفر بهاری مهدی کروبی شهلا بهاری مرجان بذله -
Open Access Article
283 - Designig The Conceptual Model Of Partnership Quality In Services Outsourcing (Case Study: Isfahan Gas Company)
reza shojaey naser khani arash shahin nader Aleebrahim -
Open Access Article
284 - peresenting an Appropriate Model for Effective Advertising in Companies with an Industrial Design Unit
sara saffari Hasan Sadeghi Naeini Ata Allah Abtahi Seyed Jamaleddin Tabibi Ali Akbar Farhangi -
Open Access Article
285 - Post-Service management based on Macro-ergonomics: A recommended solution for Corona diseases threatens
Hasan Sadeghi Naeini -
Open Access Article
286 - Evaluating and Recognizing the Effective Factors of Electronic Faithfulness in Companies Offering Electronic Services Using AHP Fuzzy Logic
Mahmood Khorasany Kiasari Leila Abdullah Zadeh Ramhormozi Fatemeh Rahmani -
Open Access Article
287 - A Survey on Relationship between Corporate Social Responsibility and Respect for Consumers Rights (Case Study: Banking System in Bukan City)
Loghman Ebrahimi Ahmad Mansori Loghman Rahmani Ahmadabadi -
Open Access Article
288 - Identify and Provide Indicators to Monitor the Process of Maintenance
Gholamreza Hashemzadeh Mehdi Vahedi Azad -
Open Access Article
289 - Analyzing the dimensions of the requirements of strategic planning of human resources, examining its relationship with the positioning strategies of sports services in the sports complexes of Kerman
mohsen manzari tavakoli mohammad ali safa nia salahaddin naghsh bandi reza Nikbakhsh -
Open Access Article
290 - The relationship between employer brand and competitive advantage with the mediating role of service quality in sports clubs
Mozafar Yektayar Mozhgan Khodamoradpoor saman ahmdy -
Open Access Article
291 - E-commerce model design in sports services marketing
mohammadhosin nafar shiva azadfada Ali Mohammad Safania elahe haidaryan -
Open Access Article
292 - The effect of managers' entrepreneurial characteristics on innovative behavior through evaluation of postal service performance (Case study: Tehran Postal Zone 13)
Hoda Golzadeh Hasan Alvedari -
Open Access Article
293 - The Survey of Mental Health Profile among Female Athletes in Sport Organizations to Provide Counseling and Psychotherapy
Kambiz Kamkary Shohreh Shokrzadeh Sirous Fathi Vajargah Hossein Saeedy -
Open Access Article
294 - Criticize of the relationship between architecture and social security in Ferdowsi's Shahnameh
Abdoulah shahriar ramin sadeginajhad Maryam mohammadzadeh -
Open Access Article
295 - تحلیلی بر پراکنش جمعیت و توزیع فضایی خدمات عمومی در مناطق شهری شهر ارومیه
هادی حکیمی پریا علیزاده مصطفی هرائینی -
Open Access Article
296 - Analysis of opportunities and threats to the development of tourism services (Case study of Shiraz)
Ali Akbar Izadi Saadi Masood Taghvaei Yaghoub Peyvastehgar -
Open Access Article
297 - Examining the relationship between the development of electronic services on the dividend of Gol Gohar Sirjan
Abbasali Haghparast ALIREZA FAKHRABADI mitra Kashee MARYAM MOVAHADIAN -
Open Access Article
298 - بررسی ارتباط ابعاد توانمندسازی روان شناختی با خلاقیت tکارکنان با استفاده از روش رگرسیون چند متغیره (مورد مطالعه: شرکتهای خدمات فنی و مهندسی تهران)
دکترجمشید صالحی صدقیانی دکتر نبی اله دهقان -
Open Access Article
299 - عوامل اقتصادی موثر بر قیمت نسبی بخش خدمات و کالا در ایران
احسان شافعی کامبیز هژبر کیانی -
Open Access Article
300 - ارتقاء کیفیت خدمات درمانی در بیمارستان با بکارگیری QFD و کاردینال
محسن مقدم نیکزاد منطقی -
Open Access Article
301 - تاثیر درگیری ذهنی و ویژگیهای شخصی افراد بر خدمات درک شده و نقش آن در انتخاب بانک (مطالعه موردی: بانک کشاورزی)
سمانه رمضانی زیارانی رضا شعبان نژاد -
Open Access Article
302 - ارزیابی»کیفیت خدمات برنامه ی آموزشی«مؤسسات آموزش عالی استان قزوین
عصمت طاهرخانی ناصر حمیدی -
Open Access Article
303 - مقایسه تأثیرعملکرد مشاورهای مشاوران مدرسه و مشاوران خارج ازمدرسه بر سازگاری و اضطراب دانش آموزان دختر تیزهوش دبیرستانی
مریم چگینی نژاد جعفر پویا منش محمد قمری -
Open Access Article
304 - تحلیلی بر عدالت اجتماعی در ساختار فضایی و مناطق شهری (مطالعهی موردی؛ مناطق 7گانه شهر اهواز)
سعید امانپور مریم آزادبخت -
Open Access Article
305 - تحلیل نابرابری های فضایی توزیع خدمات شهری از منظر عدالت فضایی مطالعه موردی: شهرستان قرچک
بیژن رحمانی شهره تاج علی عبدی -
Open Access Article
306 - سنجش رضایتمندی شهروندان از کیفیت خدمات شهرداری بندرلنگه
سعید امانپور سعید ملکی نعیم اکرامی -
Open Access Article
307 - تحلیلی بر عدالت فضایی در توزیع خدمات؛ با تاکید بر مدیریت شهری (مورد مطالعه: محلات منطقه چهار زاهدان)
مهدی اخگری سلیمه سالارزایی -
Open Access Article
308 - بررسی تطبیقی توزیع فضایی خدمات عمومی شهری از منظر عدالت اجتماعی (نمونه موردی: شهر کاشان)
بختیار عزت پناه -
Open Access Article
309 - بررسی میزان رضایت شهروندان ازعملکردخدمات شهری (مطالعه موردی:شهروندان منطقه 14شهرداری تهران)
سید خلیل سیدعلی پور -
Open Access Article
310 - تبیین نقش توزیع خدمات شهری در توسعه اقتصاد شهری (مطالعه موردی شهر بروجرد)
محمد مهرافزون -
Open Access Article
311 - Assessment of Educational Service Quality in Campus of Technical Colleges of Tehran University from Views of Higher Education Students based on Servqual Model
زهرا شاه امیری محمدرضا کرمی محمد اصلاحی -
Open Access Article
312 - Designing and validating the quality of educational services based on student satisfaction Based on the Khan model
amir amiri roshkhar mehdi zirak Mahmood Ghorbani Ali Hosseinzadeh -
Open Access Article
313 - Presenting a model of the current and desired quality of educational services in the virtual education system of the Islamic Azad University of Bushehr province and its accreditation
Farideh Sadeghzadeh moJtaba moazzami Amineh Ahmadi hosseinali jahed -
Open Access Article
314 - The Role Of Electronic Government In The Third Millenium Engineering Sciences
sohrab mohammadi ali ataei golsoum karimiyan -
Open Access Article
315 - A study of the Payamenoor University's educational demand analysis based upon distant learning system
mehran farajallahi mohammadreza sarmadi S.H Nemati -
Open Access Article
316 - Evaluating the customers' satisfaction on the quality of services based on the clients' respect criteria Water and Wastewater Company of Mazandaran
کیومرث Niyazazari A.GH Barimani تیمور Dadashi -
Open Access Article
317 - The Pathology of Government Economic Policies in Higher Education System (Case Study of Student Welfare Services in Iran during 2010-2019)
Kiuomars cheraghi Alireza Soltani -
Open Access Article
318 - Identifying and explaining the dimensions of modern public services in the policy-making cycle of Tehran Municipality with a neural-fuzzy inference approach
Mehrdad Bozorginejad Gholamreza Memarzadeh Aboulhassan Faghihi -
Open Access Article
319 - Job and organizational factors affecting the job motivation of public services of Qazvin University of Medical Sciences employees
seyede saeede javanmard nasrin jazani Seyed mahdi Alvani mohammadreza hamidizadeh -
Open Access Article
320 - Evaluating the quality of electronic services and electronic loyalty and the impact of moderators on online shopping
Mohsen Zare Ghavaghi Mohsen Firoozbakht Mohammad Kazem Sayyadi -
Open Access Article
321 - Identifying cultural dimensions affecting the attraction of Iranian customers to electronic banking services (Case study: Bank Mellat)
Fereshteh Oghbaei Ali Rezaeian Seyed Mehdi Alvani seyed zabiholah Hashemi -
Open Access Article
322 - Idelntifying indicators of value of e-government services based on article 37 of law on civil service management
mohammad hosein roozbeh hamed rahmani morteza mousakhani -
Open Access Article
323 - Dynamic Risk Analysis of Bank service system, Supply Chain Stability Using social Network analysis(SNA) and System Dynamics(SD)
mitra khoshnevis farshad faezy razi kiamars fathi hafshejani -
Open Access Article
324 - Presenting Customer Behavior Model on Acceptance and Use of E-Banking Services by Developing and Analyzing UTAUT Theory
Yasaman Modabbernia Hossein Vazifehdust, Mohamad ali Abdolvand -
Open Access Article
325 - A Survey of the relationship between E-Service qualities and customer loyalty in Mellat Bank
Syyad Mehdi Alvani Masoud Said Panah -
Open Access Article
326 - Identifying and Ranking the Most Important Criteria Electronic of Quality Services for Internet Banking (Using a Hybrid Model of DEMATEL and ANP)
Ali Mollahosseini Hadi Shafiee Reza Eftekhari Gifan -
Open Access Article
327 - Customer Relationship Satisfaction
kaveh Ganjehe Hamid Khodadad Hosseini Fereshteh Mansouri Moayyed -
Open Access Article
328 - Exploring the Relationships among Service Quality, Satisfaction, Trust and Loyalty of Customers (Case Study: Transportation Companies of Tehran)
Syyad Ali Akbar Ahmadi Hamid Reza Askari Dehabadi -
Open Access Article
329 - The structural model of the relationship between external service quality on customer satisfaction in the hospitality industry supply chain
Manizheh Mollaei Ali Mohaghar Ezatollah Asgharizadeh -
Open Access Article
330 - A Study of Factors Affecting the Brand Equity of University (Case Study: Qazvin Islamic Azad University)
Mahdi Ghasemi Mirzaei Morteza Mousakhani -
Open Access Article
331 - ying Executive Effects of the Project of Organizing Real State Contracts
reza vaezi masoud soltani fath hamid tamimi -
Open Access Article
332 - Using Hybrid QFD-AHP Method in Order ToImproving Internet Services
Jalal Haqhighat Monfared AhmadReza Etemadi -
Open Access Article
333 - Evaluating the Effectiveness of In-Service Training Courses in Enhancing Staff Capacity of the Office of the Documentation and Property Administration of Qazvin Province Theme IX (Employee Empowerment) State Service Management Law
Maryam Taherkhani Naser Hamidi -
Open Access Article
334 - Investigating the Relationship between Organizational Resilience Components with Business Continuity and success in banking
Sallar Khosavi Amir Najafi Mohammad Reza Marjani Nabiollah Mohammadi -
Open Access Article
335 - Comparative Study of the Impact of Service Quality, Corporate Image and Customer Satisfaction on Behavioral Intentions
Narges Delafrooz Ali GholipourSoleimani Armin Goli -
Open Access Article
336 - esigning a Model for Evaluating Customers’ Perceived Service Quality in Iranian State Banks
Seyed Alireza Seyedsalehi -
Open Access Article
337 - Identifying the Factors Influencing the Execution of Chapter 9 of Services Management Act
Zohreh Danaesfahani Habibollah Taherpour -
Open Access Article
338 - The Relationship between Management Commitment to Service Quality and Organizational Outcomes with Regard to the Mediating Role of Effective Participation of Employees in Banks Gilan
Mehrdad Godarzvand Chegini Samin Yosefi Mahyar Delshad -
Open Access Article
339 - Extracting Indicators and Pathology of Communication Services Representation on the National Information Network
Ahmad Aslizadeh Hossen Zenodini Bidmeshki -
Open Access Article
340 - The Study of Impact of Service Recovery on Customer Satisfaction With Service Improvement
Ghazal Shams Mohammad Reza Dalvi -
Open Access Article
341 - Identification of barriers to the implementation of 58th article of the Civil Service Management Law in order to improve the empowerment of the staffs to improve the efficiency and effectiveness of the Melli Bank
Shirin Abdoli Javad Mehrabi -
Open Access Article
342 - The Effect of Magnitude of Failure and Complaint Handling on Brand Credibility
Sajad Soleimani Shejani Narges Delafrooz -
Open Access Article
343 - An Appraisal of Passenger’s Satisfaction with IranAir Services Based on the life Cycle Model
Naser JavaheriZadeh Mohammad Bamani Moqadam Mina Khosravi -
Open Access Article
344 - The Effect of Mobile Software Features on Customer Attitude and Satisfaction
Marziyeh Hajisalim Ali Badizadeh -
Open Access Article
345 - Providing a Model of Compensation for Material and Non-Material Services to Approach of Human Resources Productivity
Mojtaba Heydari Sonjar Salajeghe Masoud Pourkiani Saeed Sayadi Aflatoon Amiri -
Open Access Article
346 - The impact of market orientation on the new services development with emphasis on the mediating role of exploitative and exploratory innovation strategies
Rasol Rezayie Hajar Arabedini Davood Gharakhani -
Open Access Article
347 - Students' Complaints Related to Available Service in Offline and Online Environments at QIAU
Abolfazl Tajzadeh Namin Monireh Mohaghegh -
Open Access Article
348 - The effect of employees’ customer orientation and service orientation on service quality, satisfaction and loyalty of Hyperstar customers
Sahar Ershad Nazanin Jarideh Ali Badizadeh -
Open Access Article
349 - Presenting a Bi-objective Method in Location-allocation Problems Using Combinational Interval Full-ranking and Set Covering with Backup Model
Majede Kordjazi Abolfazl Kazemi -
Open Access Article
350 - Identification on the Relationship Among the Dimensions of Measuring of Logistics Service Quality in the Ttransport Companies in Iranian Market
Mahshid Ahmadi Ali Badizadeh -
Open Access Article
351 - Study affective variables in mobile customers churn
Mehdy Kazami Roya HejaziNia -
Open Access Article
352 - The effect of Proactive Personality of Managers on Service Innovation and Improvement by the mediation of Scanning Environment and Social Capital
Masoud Simkhah Elaheh Mohamadkhani -
Open Access Article
353 - Identify barriers to the implementation of Article 36 of the Law on the National Bank in connection with the reform of the civil service management business processes (case study: payment)
Hosein Abedi Javad Mehrabi -
Open Access Article
354 - Identification of Intra-Organizational Barriers 41 of the State Service Management Law to Specialist Personnel Recruitment in Implementation of Clause
zeynab pour ghqasem jourkelayeh Ali akbar Ghahramani galozan -
Open Access Article
355 - The study of relationship between the Maturity Knowledge Management personnel and quality of educational services in Kerman Unit Islamic Azad University
sanjar salajeghe Samaneh Mehdizadeh Mojghan Nazeri -
Open Access Article
356 - Study of Students Persuasion Guidelines to Non – Text book Reading
Afkaneh Soghra Abbas Shakouri Shaldehi -
Open Access Article
357 - The relationship between service quality organizations with customer satisfaction in mind the position of the private banks
Masoome Shahri Sahar Shahri Solmaz Rahbar Farzami Hagh -
Open Access Article
358 - Satisfaction of Iraqi Kirkuk female students with short-term educational services and its relationship with the quality of education in the Islamic Azad University of Tabriz
Nayel Eazati -
Open Access Article
359 - Effectiveness of Agricultural Advisory Services Given to Wheat Farmers through Wheat Farm Monitor Specialists in West Azerbaijan Province
S. Rasouli azar S. Feli Gh. Pezeshki-Rad -
Open Access Article
360 - Presenting a competency model in appointing managers in service organizations by identifying and cultivating managers' competencies from the sociological perspective of organizations (Case study: Social Security Organization)
behrouz khoshnamak Suleiman Iranzadeh asadollah khadivi Hoshang Tagizadeh -
Open Access Article
361 - Investigating the role of neighborhood-based police on crime rates in Golestan province with emphasis on the role of law enforcement companies
َAbdolreza Bayari Abolghasem Heidarabadi Ali Rahmani -
Open Access Article
362 - Investigating the relationship between social trust and online provision of essential goods and services among households living in Natanz in 2021
Mahnaz Jalili Bal Fateme Sadat Mashhadi -
Open Access Article
363 - Satisfaction of Tabriz University Medical Sciences students from educational and welfare services of University (In the academic year of 2016-2017)
Karim Akbarzadeh Sadegh Maleki Avarsin -
Open Access Article
364 - Measurement of the quality of technological features, content and website usability of Food and Drug Administration of the Islamic Republic of Iran
Mina Abdolalizadeh Mehran Samadi -
Open Access Article
365 - The Effect of economic capital and satisfaction of urban services on citizens' participation inUremiain the separation and collection of household waste
Laura Alyari Mohammad Abbaszadeh Hussein Mirzaei -
Open Access Article
366 - Factors associated with social participation of students of Islamic Azad University of Tabriz.
Nazila Abdollahzadeh Nematollah Taghavi Mohammad Bagher Alizadeh Aghdam -
Open Access Article
367 - Quality-Orientation of Staff and its Role in Promoting the Quality of Educational Services in Islamic Azad University of Bonab Branch.
Rahim Abdullah Fam Davoud Ebrahim Pour -
Open Access Article
368 - Evaluation of knowledge, attitudes and practices of staff in food catering towards safety and hygiene indices
H. Ebdali M. Sami Akbar Hasanzadeh B. Ahmadi Z. Esfandiari -
Open Access Article
369 - A survey and comparison of students’ satisfaction from the educational Quality in Islamic Azad University in Tabriz
Majid Bagerzadeh Khajeh Jalal Meftahi khajeh -
Open Access Article
370 - Instructional needs assessment of personnel educational services of Tabriz Islamic Azad University
Mina Khodayari Seyyed Davoud Hossini Nasab Jahangir Yari -
Open Access Article
371 - Identification and Ranking of Effective Factors Which Optimize Qualities of Educational Services Using Combined Approaches of Fuzzy VIKOR and Interpretive Structural Modeling (ISM)
Seyyed Habibollah Mir Gafouri Akram Shabani Khadijeh Mohammadi Soleyman Mansouri Mohammad Abadi -
Open Access Article
372 - A Survey of the Quality of Educational Services Provided to Arak University Students Using the SERVQUAL Model
Bahman Yasbolagi Fatemeh Havas Beygi Saeid Mousavi Pour -
Open Access Article
373 - A survey of service quality of the educational centers in Tabriz using servqual model and ranking educational centers using Analytic hierarchy Process
Majid Bagherzadeh Fatemeh Bagherzadeh -
Open Access Article
374 - The comparison study of educational factors affecting the educational quality of human science faculty from professors and student’s points of view, Tabriz Islamic Azad University
Sanaz Mohesnzadeh Karimi Yousef Adib Mohammad Hossein Hosseini -
Open Access Article
375 - Productivity Evaluation and Measurement in Iranian Petroleum Industry Health Organization
Meysam Azimian Mehdi Karbassian Hamed Rahimpour Shahrzad Falahi -
Open Access Article
376 - Designing an Innovative Services Acceptance Model: A New Approach in Health Marketing
Hanieh Mohammadzadeh Taheri Ali Hajiha Ahmad Roosta Abbas Khorshidi -
Open Access Article
377 - Identifying and Prioritizing Components of Service Compensation in Relation to Productivity in State Comprehensive Universities in Iran: A Fuzzy Delphi Approach
somayeh ghorbani ouranji Amir hooshang Nazarpouri hojjat vahdati mahmoodreza Esmaeili -
Open Access Article
378 - Investigating the Productivity of Process Model of Social Work Services and Empowerment Using Data Mining Techniques
Mehrdad Mohammadzadeh Alamdary Mansour Esmaeilpour Alireza Slambolchi Farhad Soleimanian Gharehchigh -
Open Access Article
379 - Factors Affecting Performance Enhancement of Commerce and Civil Service Company Managers in Gillan Province
Hussein Aghayei pour Fetrati seyad mahmoud hashemi -
Open Access Article
380 - Integrating Fuzzy Analytic Hierarchy Process and Fuzzy DEMATEL to Investigate Service Capabilities in Iranian Small Enterprises: A Resource-Based Perspective
davod khosroanjom Ali Rajab Zadeh Qatari adel azar abbas moghbel -
Open Access Article
381 - Identification and Analysis of Productivity Enhancing Dimensions in Lean Service: A Grounded Theory Research
Mohadeseh Nikookar Roksana Fekri Marzieh Babaeianpour Peyman Akhavan -
Open Access Article
382 - Introducing Cluster Model for Small & Medium Auto-Parts Manufacturing Enterprises (S.M.Es)
Rasool Hoji Mohammad Pasban -
Open Access Article
383 - Application of Artificial Neural Networks to Identify Customers Satisfied with Car After Sales Services
Alireza Fazlzadeh Mohammad Sadegh Zeinali Kermani -
Open Access Article
384 - Determining The Dimensions of Service Quality in Banking Industry: Examining The Gronroos Model in Pasargad Banks of the Northwest of Iran
Soleyman Iranzadeh Hossien Emari Saeed Bakhshayesh -
Open Access Article
385 - The Effect of Aggregated Impacts of Productivity Variables in Customer-contact Employees on Customers Perceived Service Quality (Case: Private Banks in Khuzestan Province)
Nemat Allah Joola Mansour Samadi Rahim Chini pardaz -
Open Access Article
386 - A Comparison of Customers’ Expectations and Perceptions of Kurdistan Telecommunication Company’s Performance Using Servqual Model
Heresh Soltanpanah Mansoor Khaksar Mohammad Kambiz Ghasri -
Open Access Article
387 - Investigating the Effect of Quality Function Deployment on Official Organizations’ Key Factors
Nasser Fegh-hi Farahmand -
Open Access Article
388 - The joint SERVQUAL and hierarchical TOPSIS based on type2 fuzzy sets for assessment of quality services (Case study: the public transportation of service quality of sharekurd)
Ali dehghani Filabadi Amir saman Kheirkhah Hamid-reza Ahadi -
Open Access Article
389 - The Impact of Leadership Style on Productivity Innovation in Services and Processes Given the Moderating Role of Knowledge Sharing
Abutaleb Motalebivarkani Roya Mataji ali alimohammadpour -
Open Access Article
390 - Study of technology factors of Official Organizations (Case study: Official Organizations of Tabriz)
Nasser Fegh-hi Farahmand -
Open Access Article
391 - Service Quality Measurement and Investigation of Its Relationship with Market share Based on SERVQUAL Model (case study: Saderat Bank of Tabriz)
Mohammad Faryabi Mahmod Mahmodi -
Open Access Article
392 - A study of factors effecting the attraction of industrial units in Iranian exhibition centers (Case study: Tabriz international exhibition co.)
Hosein Beyorani Ebrahim Garlge -
Open Access Article
393 - Providing an Effective Strategic Model for Attracting Incipient Units in Iranian Incubator Centers
Davood paydarfard Mahmoud Ahmadpour ِِِDaryiani Nasser Mirsapasi Azam Rahimi Nik -
Open Access Article
394 - Analysis of municipal services from the perspective of social justice with an emphasis on health services (Case study: Khuzestan)
Saeed Maleki Fereshteh Shanbeh poor -
Open Access Article
395 - Modeling with Mathematical Models the DEA for the Estimated of Penetration Rate and Access to Municipal Services (Case study: Socio-cultural services in Ardebil city)
farhad barandak -
Open Access Article
396 - Spatial justice zoning of enjoyment Of urban service usages in the neighborhoods of Ghazvin city by Using the GIS and Geostatic
saeed amanpour ali shojaian noora abyat negar rahimpour -
Open Access Article
397 - Facility complex sit selection on Naeen to Kashan highway
najmeh rezaei Amir Gandomkar -
Open Access Article
398 - Analysis of spatial justice in desert settlements with an emphasis on urban public services (Case study of Sistan and Baluchestan province)
Abbas Alipoor ehsan alipori Mehdi Alizadeh -
Open Access Article
399 - Impact of Quality of Police Services on Destination Image and Tourism Intention to Visit Again (Case Study: Tabriz city)
jafar bahari Shahla Bahari Hamed bahari -
Open Access Article
400 - Assess Factors Affecting Development of Domestic Medical Tourism, Case Study of Ahvaz Metropolis
nourmohammad monjezi amer nikpour Mahnaz Hosseinisiahgoli -
Open Access Article
401 - Evaluation of urban services in ten areas of Tabriz metropolis
Shokoofeh Moshfeghifar Bakhtyar Ezatpanah Mirnajaf Mousavi -
Open Access Article
402 - Studying the Subjective Layers of Urban Spatial Justice in the Parand New Town
mahmoud ghalehnoei majid shams abbas malekhoseini -
Open Access Article
403 - Analysis of Spatial Justice in the Distribution of Service Uses in Urban Areas (Case Study: 5 Regions - Urmia)
MirNajaf Mousavi Sajjad Omidvarfar Robab Hoseinzadeh Nima Bayramzadeh -
Open Access Article
404 - بررسی و تحلیل توزیع فضایی خدمات شهری در مناطق شهری با رویکرد توسعه پایدار (مورد مطالعه:مناطق حوزه جنوبی تهران)
فرزانه ساسانپور نادر تابعی ثروت الله مرادی چیا نیازی -
Open Access Article
405 - بررسی و تحلیل سطح دسترسی محلات به خدمات شهری ( نمونه موردی: محلّات شهر مهریز )
صفر قائدرحمتی مهین حاضری -
Open Access Article
406 - تحلیلی برنحوه توزیع فضایی امکانات و خدمات روستایی و سطح بندی روستاهای بخش درودزن مرودشت
علی شکور محمدعلی خورسندنیا میثم صفرپور -
Open Access Article
407 - تحلیل وضعیت عدالت اجتماعی در ساختار فضایی درونشهری (مطالعه موردی: شهر مراغه)
حسین نظم فر علی عشقی چهاربرج مهدی قاسمی -
Open Access Article
408 - ارزیابی تاثیر کیفیت درک شده از خدمات بانکداری الکترونیک بر رضایت و تعهد مشتریان بانک صادرات استان تهران
شادان وهاب زاده سانیا محمودکلائی -
Open Access Article
409 - The Identification and prioritization of criteria and indicators for Assessment of Multiple Ecosystem Services using of multi-criteria decision making techniques Entropy and TOPSIS in Darabkola Watershed
MARYAM PIRIKIYA asghar fallah hamid amirnejad jahangir mohamadi -
Open Access Article
410 - Damage caused by the war on ecosystem services in Khuzestan province; HuralAzim wetland
salimeh ebadi ghajari naghme mobarghei mostafa keshtkar -
Open Access Article
411 - Overview of Forestry Projects in Iran and Reasons for a Transformation from an Economic to Ecological Perspective
Hanifreza Golzar Elham Sedighi -
Open Access Article
412 - the status of distribution facilities and services in urban Fanuj based on urban smart growth
ahmadr raeisi Akbar Kiani -
Open Access Article
413 - The Study of Spatial Distribution of Service Centers in Kerman City than Geomorphic Phenomena
محسن پورخسروانی ‏سیده الهام موسوی -
Open Access Article
414 - The role of urban service provision policies in conceptual system of quality of life
Fatemeh Sadat Hosseininezhad Mozaffar Sarrafi Mohammad Hossein Sharifzadegan -
Open Access Article
415 - Ranking Urban Areas Based on the Distribution of Land use and Urban Services and its Impact on Population Spatial Distribution (A Case Study of the regions of Marand)
Akbar Asghari Zamani Shahin Alizadeh Zenouzi Rasoul Ghorbani -
Open Access Article
416 - Investigation and analysis of urban development indicators based on multi-criteria decision making models Case Study: Babol City
amer nikpour Faterh rezghi -
Open Access Article
417 - The Application of VIKOR Technique in Explaining and Analyzing the Spatial Distribution Pattern of Basic Public Services in Different Urban Areas in Bushehr
Yaghoub Zarei Alireza Estelaji -
Open Access Article
418 - Strategic Planning for the Distribution of Urban Services from the Perspective of Space Justice (A Case Study of Ahvaz)
Mohammad Amin Jorfi Mehdi Modiri Masoud Mahdavi Hajiloui -
Open Access Article
419 - The Role of Information and Communication Services Offices (Urban and Rural Information and Communication Technology) in the Economic Development of Qazvin Province
Saeed Taghipour Alireza Estalaji -
Open Access Article
420 - Spatial Analysis of the Distribution of Urban Services in the Neighborhoods of Meybod
Mohammad sadegh Talebi -
Open Access Article
421 - Assessment and Analysis of Spatial Justice of Urban Service Uses (A Case Study of Neighborhoods of the District 2 of Ardabil)
Chonour Mohammadi dr saadi mohammadi elham davari -
Open Access Article
422 - Spatial distribution Satisfaction From access to urban services in intercity cities (Case study: Bumhan city)
mohammad reza zandmoghadam Hossein Alamsi Mofidi Parvaneh Zivyar -
Open Access Article
423 - The place of the relationship between urban service standards and population in evaluating the rate of development of Ardabil Province cities using Topsis model
Biuok Safarzadeh Bijan Rahmani -
Open Access Article
424 - Entitlement levels of health services in townships of Khuzestan province, using Fuzzy Analytic Hierarchy Process techniques (Fuzzy AHP)
Saeed Amanpour Sahar Hassanpour -
Open Access Article
425 - Evaluate the development of the city of Kermanshah from the perspective of allocating utilities indices
Saied Amanpur Hadi Alizadeh Safeyeh Damanbagh -
Open Access Article
426 - بررسی تاثیر جهت گیری بازار بر ارزش ویژه برند در بخش خدمات بازاریابی سبز (مورد مطالعه: شرکت سبز گلشن)
مجید خلوتی غلامرضا طالقانی -
Open Access Article
427 - مدل سطح بندی عوامل موثر بر بازاریابی کارآفرینانه با رویکرد نوآوری سبز در سازمانهای خدماتی (مطالعه موردی: سازمان تامین اجتماعی)
جواد متولی طاهر محمدرضا اقبال مجید فتاحی -
Open Access Article
428 - طراحی مدل بازاریابی سبز در استارتاپ های حوزه خدمات پزشکی
امیر ابراهیم پور -
Open Access Article
429 - بررسی رابطه ابعاد بازاریابی سبز داخلی با کیفیت خدمات در صنعت بانکداری (مطالعه موردی: شعب بانک صادرات استان گیلان)
فاطمه مرتضائی محمدرضا آزاده دل -
Open Access Article
430 - macroeconomic variables, economic sanctions and the price index of the technical and engineering services industry in Iran's capital market; ARDL approach
Arash danialian mahbube delfan -
Open Access Article
431 - Resource Allocation for OFDMA Two-Hope Cooperative Cellular Networks: Considering QoS and Fairness Constraints
Hemed Bani Zaman -
Open Access Article
432 - Study of the Occuption Potentials of Tourism in the villages of tourism Destination of Pave County
Majid Yasori Aeizh Azmi Faezeh Heidari -
Open Access Article
433 - Investigating the effect of service quality and satisfaction on hotel customers' loyalty in Kurdistan province
seyed mohammad mosavi jad reza shafei maryam sharifi haydar mohammadi -
Open Access Article
434 - Measuring the level of satisfaction with respect to the quality of services provided by the local tourist destination (Case of Study: Mashhad City)
Rostam Saberifar -
Open Access Article
435 - Assessment of tourists' access to urban tourism services Case Study: Ten District Areas of Tabriz Municipality
mortaza karami -
Open Access Article
436 - An Analysis of Tourists’ Behavior of Delay in Service Delivery (A Case Study of Parsian Hotel in Kermanshah)
Maryam Beigpour Tanha kamran yeganegi -
Open Access Article
437 - Analyzing the Spatial Inequalities of Urban Services Distribution from the Spatial Justice Perspective Case study: Qarchak city
ali abdi bizhan rahmani shohreh taj -
Open Access Article
438 - Spatial Analysis of the Affecting Factors on Urban Services Distribution Using Spatial Justice Approach(Case Study: Mako County Areas)
Ali Khadem nejhad Bakhtyar ezatpanah Ali Shamsoddini -
Open Access Article
439 - Providing a Model for Measuring Tourist Satisfaction with the Services of Local Food Restaurants (A Case Study of Local Food Restaurants in Tehran)
Iman Chashmfasa -
Open Access Article
440 - An Analysis of the Development of the Eleven Districts of Shiraz in Terms of Tourism Services
Mohammad Jaafar Namdar Ali Shakoor Ahmad Ali Khoram Bakht -
Open Access Article
441 - Investigating Factors for Improving the Quality of Catering Services with an Emphasis on Menu Engineering: Food Tourism (Yazd Hotels and Restaurants) in Focus
Omid Bayat Raziye Saeedi Rad -
Open Access Article
442 - Analysis of the Challenges of Alternation of the Services of Public Utility with the Punishment of Imprisonment with an Approach on the Judicial Procedure
Mojtaba Farahbakhsh Ahmad Ramazani Qasim Ali Tavasoli -
Open Access Article
443 - Investigating the Impact of Creating Electronic Notification and Registration in the Process of Judicial Proceeding
Behnam Ghanbarpor OMID GHORBANI -
Open Access Article
444 - The relationship between the store image and service quality perceived value and the customers purchase intention
Reyhaneh khizab Mohammadreza Hosseini Zeynab Montazeri -
Open Access Article
445 - The role of service quality and perceived value on repurchase intention and customer satisfaction in Internet businesses
leila Andervazh zahra sokaini -
Open Access Article
446 - Investigating the relationship between corporate payment services and credit risk in corporate banking
Mohammad Hossein Salehi parviz saeidi Maryam Bokharayan -
Open Access Article
447 - Understand the digital marketing environment with KPIs and web analytics in the healthcare environment.
Neda Kavosi -
Open Access Article
448 - Explaining the Effectiveness of Factores Affecting the Satisfaction of Small and Medium Companies from Electronic Banking Services from the Perespective of Entrepreneurship.
Hadi Ghadimi Hossein Vazifehdust vahid reza mirabi -
Open Access Article
449 - Factors Affecting Customer Loyalty: Study on the Role of Customer Relationship Management Quality as mediation and Brand image as moderator
Ehsan Safaei Seyed Morteza Ghayour Baghbani Morteza Rojui Toktam Pishfang -
Open Access Article
450 - The effect of digital advertising strategy on attitude and intention to purchase financial products and services
MAYA mojarradardakani -
Open Access Article
451 - Investigating the effect of customer relationship management on customer retention based on the mediating role of service quality (case study: Torb company)
Kamran Yeganegi Zahra Neshati Maryam Ebrahimi -
Open Access Article
452 - Analysis of vital factors affecting trust after use and its effect on citizens' intention to continuously use electronic services in Tehran laboratories
Gholamreza solimani Mahnaz bahramikia -
Open Access Article
453 - Investigating the status of international marketing of Iran's virtual service start-ups using a self-made model
mostafa rasoul roveisi همایون یوسفی ادریس محمودی -
Open Access Article
454 - Analyzing the relationship between corporate social responsibility and Corporate image and with the mediating role of the Service quality insurance Dana Corporate
Ebrahim khademi Vahid Mirzaei Bagher Rostami iman modaberi -
Open Access Article
455 - Identifying Factors Influencing Users' Satisfaction with the Central Library Document Center Services in the University of Mazandaran
Majan Kian Hossein Narimani Nosrat Riahi Nia -
Open Access Article
456 - Design and validation of the conceptual model of the quality of digital library services in the National Archives and Library of Iran
fattaneh Torkashvand safiyeh tahmasebi limooni Aliasghar Razavi -
Open Access Article
457 - Relationship between the Quality of Electronic Services and Students' Electronic Satisfaction in Islamic Azad University of Bonab
Jafar Beikzad Zahra Molavi Karim Esgandari -
Open Access Article
458 - Typology of factors affecting the satisfaction of urban and civil services of the municipality of Tehran's 15th district to the people of Ghiamdasht
Noorooz Hashemzehi Somaieh Hashemzehi Samaneh Hashemzehi -
Open Access Article
459 - Social and Economic Effects of Gentrification stemming from Aggregation Policies (case of study: District 15 of the city of Tehran)
seyed Yaghoub Mousavi mohamad reza zandmoghadam sasan masoudi -
Open Access Article
460 - A typology of factors influencing Ghiamdash residents’ satisfaction with municipal and constructional services of Tehran’s District 15
Noorooz Hashemzehi Somaieh Hashemzehi Samaneh Hashemzehi -
Open Access Article
461 - .
سعیده گروسی محمد حسن شمس الدینی مطلق -
Open Access Article
462 - بررسی و ارزیابی عوامل موثر بر بهبود توسعه خدمات گردشگری در شهر شیراز
علی اکبر ایزدی سعدی مسعود تقوایی یعقوب پیوسته گر -
Open Access Article
463 - ارائه مدل توسعه و توانمندسازی منابع انسانی با رویکرد خدمترسانی در راستای توسعه منطقه ایی (موردمطالعه: دانشگاه علوم پزشکی و خدمات بهداشتی و درمانی استان ایلام)
صمیر جمشیدی هادی همتیان ابوالفضل دانایی -
Open Access Article
464 - تحلیلی بر رضایتمندی مسافران از خدماترسانی سامانه اتوبوسهای تندرو(BRT) منطقه 3 کلانشهر تهران با رویکرد حمل و نقل پایدار شهری
صابر محمدپور دکتر مظفر صرافی دکتر جمیله توکلینیا -
Open Access Article
465 - تحلیل عوامل مؤثر بر حس مکانی شهروندان در شهرهای جدیدمطالعه موردی: شهر جدید صدرا
سید علی علوی حسین عزیزی اکبر خلج -
Open Access Article
466 - سنجش میزان رضایت از خدمات رفاه عمومی درنظام کاربری اراضی شهر بندر دیر استان بوشهر
غلامرضا امینی نژاد عنایت الله یزدان پناه حسین بهرامیان -
Open Access Article
467 - پراکنش جغرافیایی کارایی در بخش سلامت در استانهای ایران با تأکید بر شاخصهای بخش سلامت
سمیرا متقی -
Open Access Article
468 - نیازهای اجتماعی و فرهنگی زنان از منظرخدمات شهری(مطالعه موردی: منطقه 8 شهرداری تهران)
سیدموسی پورموسوی فاطمه پورکریمی سمیه خسروی -
Open Access Article
469 - بررسی تأثیر کیفیت خدمات بر رضایتمندی مسافران در صنعت حمل و نقل هوایی
علی اکبر امین بیدختی داوود فرجی غازانی -
Open Access Article
470 - بررسی وتحلیل نقش خدمات شهری هوشمند در بهبودکیفیت زندگی (مطالعه موردی شهرسمنان)
راحله خدادادی یوسفعلی زیاری ابراهیم رومینا مسعود مهدوی حاجیلویی -
Open Access Article
471 - توسعه اجتماعی روستاهای دهستان فیروز بهرام با تأکید بر شاخص فناوری اطلاعات و ارتباطات (ICT)
سید جمشید رضوی مشعوف سیمین ارمغان -
Open Access Article
472 - ارزیابی پراکنش جمعیت و توزیع خدمات در نواحی شهری با رویکرد توسعه پایدار و عدالت اجتماعی با استفاده از مدلهایVIKOR و TOPSIS، (مطالعه موردی شهر زنجان)
محسن احد نژاد علی زلفی محمد جواد نوروزی -
Open Access Article
473 - تحلیل پراکنش فضایی کاربریهای خدمات عمومی شهری با استفاده از روش شاخص ویلیامسون (مطالعه موردی: کلانشهر تبریز)
روشن کوشانه بختیار عزت پناه میرنجف موسوی -
Open Access Article
474 - تحلیل بار ترافیکی و حجم سفر در جانمایی مراکز خدمات شهری (مطالعه موردی: بازار هفتگی شهر گرگان)
مهدی پزشکی محمدرضا ولی اللهی مجتبی حسین نژاد نصرت برزگر زینالعابدین کرمی -
Open Access Article
475 - نقش مدیریت شهری در توسعه فرهنگ شهر و شهرنشینی (مطالعه موردی: شهر ایلام)
صادق صیدبیگی رحیم سرور عبدالرضا فرجی راد -
Open Access Article
476 - ارزیابی پرورش بوقلمون در مناطق روستایی ایالت کوارا، نیجریه
O.J. Amao K.L. Ayorinde T.R. Fayeye -
Open Access Article
477 - تأثیر کیفیت خدمات بر رضایت مشتریان در صنعت بانکداری (مطالعه موردی : شعب بانک ملی شهر تبریز)
جعفر بهاری شهلا بهاری مرجان بذله -
Open Access Article
478 - بررسی رابطه نظام جبران خدمات و بهرهوری نیروی انسانی (مطالعه موردی : کارکنان ستادی سازمان اوقاف و امور خیریه)
مریم افضل خانی ساریه میرزازاده -
Open Access Article
479 - The impact of corporate reputation and service quality on customer loyalty
صدیقه طوطیان شهرزاد طیاران امید درویش زاده -
Open Access Article
480 - Examining the impact of social responsibilities of the bank on employee performance and customer satisfaction and loyalty
علی حمیدی زاده رسول ثانوی فرد مهسا اسدالله -
Open Access Article
481 - تاثیر انتظارات مشتریان در استفاده (نهایی) واقعی از اینترنت بانک
امیر حسین پهلوان زهرا امیر حسینی شادی ادیبی فرد -
Open Access Article
482 - طراحی و تبیین مدلی جهت بسترسازی برای بروز خلّاقیت در مؤسسات خدمات فنّی مهندسی کشور (مطالعۀ مورد: مؤسسات پژوهش محور)
محمد طالقانی فرزانه صانعی -
Open Access Article
483 - بررسی اثرات معنویت محیط کار بر رفتارهای شهروندی سازمانی و ارتباط آن با کیفیت خدمات در بیمارستان امام خمینی
غلامعلی مردی سیما پنجعلی پور شکر پسی -
Open Access Article
484 - سنجش کیفیت خدمات در هلدینگ صنایع تجهیزات نفت
فرانک تبریزی محمد طالقانی نرگس دل افروز -
Open Access Article
485 - ارزیابی کیفیت خدمات شهرداری از دید کارکنان بر اساس مدل SERVQUAL (مطالعه موردی : شهرداری شهرستان بوکان)
عادل صلواتی حبیب اله سالار زهی لقمان ابراهیمی -
Open Access Article
486 - بررسی و استقرار سیستم مدیریت ارتباط با مشتری در ایجاد مزیتی رقابتی پایدار برای شرکتهای IT در شرکتهای IT زنجان
مهرداد علیپور محمد حلاج محمدی موسی اجاقلو -
Open Access Article
487 - The Analytic of Affecting indicators in smart city to reduce the risk of epidemic diseases (Covid-19) (Case study: New city of Baharestan, Isfahan)
zahra hassani fereshte ahmadi -
Open Access Article
488 - Evaluating the Level of Citizens' Satisfaction with the Performance of Urban Management in Field of Urban Services (Case Study: District Two of Shiraz Municipality)
tara heidari orojloo PARISA MOSHKSAR FATEMEH GHANBARI -
Open Access Article
489 - Presentation of a Strategic Structural Model for the Development of Urban Public Utilities in the Sphere of Justice (Case Study of Sistan & Baluchestan Province)
Saeid Shahrayari Danial Lotfalizade Leyla Khoshnood -
Open Access Article
490 - .
محمد اخگری manoochehr daneshpajuhan -
Open Access Article
491 - Evaluating of Life Quality Satisfaction of the Residents in Germi City
Asghar Pashazadeh Hamid Jalalian -
Open Access Article
492 - On the Analysis of Health Services Development Level from the Spatial Equity Point of View (Case Study: Rural Settlements of West Azerbaijan Province)
shamsie salehpour hassan afrakhteh -
Open Access Article
493 - Assessment of Satisfaction of Residents of Tehran's Sirous neighborhood from Municipal Services
Shahram Parsa Ahmad Pourahmad Mahsa Haji Ismail Jafari -
Open Access Article
494 - On the Analysis of Performance of ICT Offices in Providing Services to Rural Settlements (Case Study: Rural Regions of Jiroft County)
Amin Dehghani Ali shahdadi -
Open Access Article
495 - On the Evaluation of the Level and Capitation of Service Uses at the Scale of Urban Neighborhoods (Case Study: New and Old Neighborhoods of Rasht City)
A. saffari raad M. shams A. malek hoseini -
Open Access Article
496 - Measuring Informal Accommodations' Residents Satisfaction of the Services Offered by the City Hall (Case Study: Pasdaran Neighborhood, Tabriz)
Mohammad reza Pour mohammadi hadi hakimi ali mirzaie -
Open Access Article
497 - Measuring the Difference between Satisfaction with Quality of Urban Services and Urban Distribution in Ahvaz City
saeid amanpour -
Open Access Article
498 - Using Hybrid Approach in Order to Distribution Service Investigation at the Urban Old Textures (Case Study: Twelve Neighborhoods in Old Texture of Minab)
Ahmad Pourahmad Mohammad Ebrahimi Mahmoud Arvin -
Open Access Article
499 - Comparative analysis on Housing in Urban Planned and Spontaneous Fabrics with an Emphasis on Ownership and Urban Services (Case Study: Nasim Shahr)
Bahram Mardi asghar shokrgozar Esmaeil Aghaeizadeh -
Open Access Article
500 - Environmental Knowledge and use of Urban Services: an Analysis of Citizens' Consumption Behavior Using Structural Equation Modeling (Case Study: Rasht City)
Mohammd Eskandari Node Yaser gholipour Salman Feyzi Amin Hassanzadeh -
Open Access Article
501 - Spatial analysis of urban services distribution with emphasis on the theory of spatial justice (Case study: Ardabil city)
alireza jabari Rasoul samadzadeh yousef vasigh -
Open Access Article
502 - Ranking of Indicators Effective on the Locating Industrial Estate with TOPSIST-VIKOR Techniques (Case Study: Qazvin Province)
Parvaneh Gholipoor Seyed Habib Rahmati Mohammad Mehdi Mozaffari -
Open Access Article
503 - Analysis of Spatial Distribution of Urban Service in Residential Centers in Mazandaran Province
پری شکری فیروزجاه asadollah divsalar bahareh abdollahi hasan rasouli -
Open Access Article
504 - Analyzing the availability and spatial pattern of public services distribution in urban neighborhoods (the case: District 15 of Tehran Municipality
habibollah Fasihi Leila Pooryahya -
Open Access Article
505 - Measurement of Ilam Province Cities Development Level by Using of Multi Criteria Decision Models
Ahmad Pour Ahmad Hosein Hataminejad Alireza Mohammadi Elahe Pishgar -
Open Access Article
506 - spacial distribution of urban services (case study:Kermanshah city)
moslem rostami jafar shaeli -
Open Access Article
507 - Rural Settlemant Service leveling System in Pasargad County
علی شکور فضل اله کریمی قطب آبادی -
Open Access Article
508 - The survey of the Development Corporation impact in achieving the physical goals of the Golbahar New Town Master Plan
علی اکبر عنابستانی مهدی وطن پرست زهرا عنابستانی -
Open Access Article
509 - Rural service development planning of geography view (Case: study TOLAM district SOMESARA Township)
Seyede khadijeh rezatabe azgomi nasrollah molei hashjin -
Open Access Article
510 - Assessment of Rural Employment Developments and Factors Affecting it
mojtaba Ghadiri Masoum Aeij Azmi -
Open Access Article
511 - Measuring citizen satisfaction of Municipal Performance (Case study: city of Zahedan)
مریم کریمیان بستانی عثمان بلوچی صاحبداد جوبه -
Open Access Article
512 - -
hossein yadavar alireza estelaji nader alizadeh -
Open Access Article
513 - Priority Setting to Influential Factors in the Hotel Management Industry Marketing with Emphasis on AHP Method (A Case Study: Guilan Province)
ali gholipour -
Open Access Article
514 - A Model for quality of service, satisfaction and job performance of teachers participating in extracurricular sports education courses
Hamed Hossi poor Ali Mohammad Amirtash -
Open Access Article
515 - Identifying factors and measuring the level of people's satisfaction with the performance of Ghiamdasht Municipality
nowruz hashemzehi somayeh hashemzehi nazanin malakiyan lela niromand keyvan mikaili agah -
Open Access Article
516 - Studying the Effects of Selected Social and Organinzational Factors on Employees’ Alienation (case of study: Agricultural Jehad Organinzation of the city of Esfahan)
منصور حقیقتیان سیدهاشم هاشمی نژاد -
Open Access Article
517 - The Role of Tourism Attractions of the Province Road Seasonings on Tourism Development
بهار بیشمی مهدی سقایی مریم آرامی -
Open Access Article
518 - Strategies for Promoting Citizen's Role and Participation in Improving Fuel Station Services Case Study North Khorasan
abbas kazemi Vahid Sanavi Grossian -
Open Access Article
519 - The Study of the Relationship between the Quality of Social Services on Eigenvalue of Brand Name from the Perspective of the Consumer Society in Shirvan Hotel Industry
Milad Raeisizadeh اصغر میرفردی آرمان حیدری -
Open Access Article
520 - شناسایی استراتژیهای مناسب برای بهبود و توسعه نظام ترویج کشاورزی خصوصی: مورد مطالعه استان مازندران، ایران
امیر احمدپور فاطمه ابوالقاسمی هادی مؤمنی هلالی -
Open Access Article
521 - آیا مشارکت در برنامة ترویجی مدرسة مزرعهای کشاورزان (FFS) باعث افزایش عملکرد گیاهان زراعی میشود؟ شواهدی از نظامهای تولید چای خردهپا در کنیا
جسیاه آتکا پپرز اونونو مارتین اتیانگ -
Open Access Article
522 - ارزیابی دانشجویان از کیفیت خدمات تحصیلی در دانشگاه یاسوج: کاربرد مدل سروکوال
مهدی نوری پور زینب شریفی -
Open Access Article
523 - طراحی مدل بازاریابی کارآفرینانه در صنایع خدماتی و تبدیلی
مسعود تقی زاده نرگس دل افروز علی قلی پور سلیمانی وحید حقیقت دوستی سیار -
Open Access Article
524 - Confirmatory Factor Analysis of Public Service Motivation Model in Higher Education Sector
Mohammad Reza Lotfollah Hamedani Ahmad Vedadi Kaveh Teymournejad -
Open Access Article
525 - The Impact of Organizational Cynicism on Quality of Service Provision with Mediating Role of Job Satisfaction and Moderating Role of Organizational Identity
mostafa alirezaei ameneh malmir hamideh abbasi -
Open Access Article
526 - Designing of the Human Resource Model of the country's banking system in1404
Alireza Sohrabi hassan givarian gholamreza memarzadeh tehran -
Open Access Article
527 - Designing a model for the alignment of human resource subsystems with the compensation system
sajjad ahadzadeh karamalah daneshfard gholamreza memarzadeh -
Open Access Article
528 - Analysis and Prioritization of Service Quality of 5-Star Hotels in Kish Island (Case Study of the Project for 2022)
Amir Mohsen Madani Leila Bagheri Nizamabad, Javad Jamali -
Open Access Article
529 - Investigating the Impact of Organizational Strategy on Life Insurance Demand (Case Study: Bushehr Insurance Companies)
Esmaeil Kamalirad Seyedeh Rahil Hashemi -
Open Access Article
530 - Evaluate the Quality of E-Learning Services and its Impact on Service Recipients (Case Study: University of Sistan and Baluchestan)
Sofia Hajpoor Faeze Mirshekari MohebAli Rahdar -
Open Access Article
531 - Modeling e-Customer Relationship Management, Case Study: Banking Systems
Kamran Yeganegi Maryam Ebrahimi -
Open Access Article
532 - The Effect of Using Organizational Application Systems in Creating Alignment of Bank Services with Information Technology in the Banking Management System of Saderat Banks
Rasoul Ranjbarian Mohammadreza Bahrami -
Open Access Article
533 - The Role of Service Revival in the Influence of Ethical Marketing on Attitudinal Loyalty
Mohammad Javad Barati Mohammad Hadi Asgari -
Open Access Article
534 - Providing a Process Model for Creating the Service Value of Academic Libraries through Knowledge Sharing Behavior
Zahra Faraji Atefeh Zarei Fariborz Doroudi -
Open Access Article
535 - Assessing students' satisfaction of the quality of library services based on SERVQUAL model: Case study of Islamic Azad University, Science and Research Branch
Hojatallah Hasan Larijani Farzin Etemadi -
Open Access Article
536 - Comparison of the Application of Econometric Methods in Economic Valuation Library Services
vida seifouri fahimeh Babalhavaeji Fatemeh Nooshinfard Dariush Matlabi -
Open Access Article
537 - Recognition of Information Services in Libraries: A Model for National Libraries
Azam Najafqolinejad -
Open Access Article
538 - Cyber Psychology of Virtual Dialogs: Simultaneous Chat Transactions in Libraries and Information Centers
Azam Najafqolinejad -
Open Access Article
539 - Evaluating Users' Views On The Quality Of Hosseinieh Ershad Public Library Services In Order To Implement Platform Thinking
Mehrnaz Khorasanchi Tayebeh Shahmirzadi -
Open Access Article
540 - Meta Synthesis of librarians' information and communication skills to improve public library services (Case study: Khuzestan province)
morad dastaran Zohreh Mirhoseini Fereshteh Sepeher -
Open Access Article
541 - Identifying the needs of visually impaired users in using library services: A qualitative study
Azam Najafqolinejad Zahra Babaee -
Open Access Article
542 - The Relationship Between Librarians' Knowledge-Management Skills And Service Innovation (Case Study: Public Libraries Of Semnan Province)
Somaieh Kalteh Arabi Tahereh -
Open Access Article
543 - In-person services and users’ satisfaction: The case of Agricultural Scientific Information and Documentation Center
javad bashiri abas gilvari Tayyebeh Shahmirzadi Fardin Koulaian -
Open Access Article
544 - Survey of infrastructure of information services in Hamedan high school libraries
Fariba Ajhdeh Fereshte Sepehr -
Open Access Article
545 - Studying the role of ICT in improving cultural management: A case of Tehran Municipality Art and Cultural Organization
nader bahari manochehr ansari babak sohrabi -
Open Access Article
546 - A checklist for quality assessment of information technology-based services in academic libraries
alireza esfandyari moghadam fahimeh babalhavaeji -
Open Access Article
547 - Have a suggestion for designing a Digital Reference desk for libraries of Tehran technical college’s girls "Dr Shariati"
zahra abazari akram delshad -
Open Access Article
548 - Quality assessment of the public libraries services of Ramsar and Tonekabon by using LibQual from the viewpoint of users
Samaneh Ahmad Moazam mohammad hasanzadeh Sudabeh Shapouri -
Open Access Article
549 - Assessment of service quality at public libraries in Hamadan city based on LibQual
azameh ansari Seyed Aliakbar Familrouhani Mahmood Moradi -
Open Access Article
550 - The quality of Library and Information Science education in Iran with emphasis on reference services
Mahshid Eltemasi Fatemeh Fahimnia -
Open Access Article
551 - Comparison of the viewpoints of the users and the librarians of Tehran public libraries attached to the foundation of public libraries about the quality of the services
Shokouh Tafreshi Minou Molavi -
Open Access Article
552 - The feasibility study of implementing electronic-reference services based on user-oriented approach Case study: central library of Islamic Azad University – Research & Science branch – Tehran
hajar zarei Marziyeh Sekandari -
Open Access Article
553 - Evaluating the quality level of services provided by the Regional Information Center for Science and Technology (RICeST) using the Six Sigma methodology.
Ali Bairanvand Mohamad Ebrahim Samiei Sareh Rahmanian -
Open Access Article
554 - Quality assessment of services provided by central library of Industrial Management Institute from users' viewpoint: A LibQual-based study
nadjla hariri shabnam Shahvar -
Open Access Article
555 - Study of the library's peripheral services of cultural organization of Tehran Municipality
Majid Tabarzadi Hamid Ghazizadeh -
Open Access Article
556 - A Survey on the services of the theses section of the libraries att5ached to Ministry of Health, and Medical Education in Tehran
Esmaeil Jafari -
Open Access Article
557 - Analysis of macro processes of supply chain management of Persian books in libraries of Tehran University of Medical Sciences and Health Services
Nadjla Hariri Mina Esmaeili Golsefid -
Open Access Article
558 - The effect of users and non-users’ views on the results of the LibQual tool's scores in Islamic Republic of Iran National Library
Fariborz Khosravi ali delaee milan Ali Dalaei Milan -
Open Access Article
559 - Implementing system of interlibrary cooperation and document delivery services: a study of barriers and problems available in academic libraries of West Region of Iran
ali biranvand parvaneh Ranjbar -
Open Access Article
560 - A Survey on the types of reference services of the central libraries of Islamic Azad University
iraj moradi nadjla hariri -
Open Access Article
561 - Feasibility Study for Creating a Virtual Reference Network in the Special Libraries of Art in Tehran
Hamideh Jafari Pavarsi Fereshteh Sepehr Ashraf.alsadat Bozorgi -
Open Access Article
562 - Investigation on attitude of university library users to offer electronic library public services
Mohammad Hassanzadeh Samaneh karimi -
Open Access Article
563 - A study on the usage of electronic journals, databases and Alert services by faculty members of Shahid Beheshti University of Medical Sciences
nadjla hariri Farzaneh Fazli -
Open Access Article
564 - A feasibility study for offering electronic reference services in the academic libraries of Hamedan
Zohreh Mirhosseini Zolaykha Khaledian -
Open Access Article
565 - Studying the quality of services in libraries of Kermanshah Medical Sciences University using LibQual Model
saeed ghaffari -
Open Access Article
566 - A Survey Status of Public Libraries Resources And Services in Tehran City From The Perspective of Blind And Low Vision Users
Faride rafiei Moghadam Ashraf.alsadat Bozorgi reza gharibi -
Open Access Article
567 - Evaluating of the structure of Federated Searching Systems for presentation a national model
Shahla Sajadi Mozafar Cheshmeh Sohrabi -
Open Access Article
568 - Assessment of service quality of Astan-e Quds Razavi's libraries based on ServQual
Faramarz Soheili elham yari Aliakbar Familrohani -
Open Access Article
569 - Online databases in Kerman University of Medical Sciences and meeting students’ information needs
Mozhde Salajeghe Farideh Osareh Mahdieh Momenabadi -
Open Access Article
570 - Study of Library User Expectations and Satisfactory Using LibQUAL (Case Study: Islamic Azad University – Marvdasht Branch)
PEGAH TAJER -
Open Access Article
571 - Feasibility of implementing distance reference services in the central libraries of Islamic Azad University (Region 13)
Mohammad Reza Soleymani -
Open Access Article
572 - Gap analysis of services quality in Razi University Libraries
Afrooz Azimi Vaziri Aliakbar Famil Rouhany Mahmoud Moradi -
Open Access Article
573 - Evaluation of printed and electronic reference services based on the post-graduate students’ view at Alzahra University
Fatemeh Fatehi Farideh Rafiee-Moghaddam -
Open Access Article
574 - A survey on the satisfaction and usage rate of students from central library of Semnan University of Medical Sciences
marjan momeni shahin kamal Raheb Ghorbani -
Open Access Article
575 - A study on the status and services of virtual reference desk in governmental university libraries of Iran
Mahdi Mohammadi Nayyereh Khodadadad Shahri Easa Zarei -
Open Access Article
576 - Improving peripheral services in Isfahan public libraries from the views of users based on demographic factors
Ebrahim Mollaee Ahmad Shabani Roghayeh Rezaei Aderyani -
Open Access Article
577 - A survey of students’ familiarity and use of online databases in Babol University of Medical Sciences
fatemeh mohajeri mahbobeh Alijanpour Kasgari -
Open Access Article
578 - Evaluation of marketing mix in the websites of Humanities special libraries in Tehran
Maryam Sadat Mirheidari Mahbubeh Ghafuri AmirReza Asnafi -
Open Access Article
579 - Study of the amount of satisfaction for library services in Islamic Azad University, Science and Research branch with marketing approach
Yaghob Nororzi Hamid Arablo Arezo maghsoudi -
Open Access Article
580 - Quality assessment of services offered by central library of Shahid Beheshti University of Medical Sciences by using Libqual model: from users` point of view
Hamid Moghaddasi Saeideh Valizadeh Haghi -
Open Access Article
581 - Presentation and test of service quality model for restaurant management in Islamic society
Abolghasem Ahmadi Azam Rahimi Nik Mandan Momeni -
Open Access Article
582 - A structural model of the mediating role of perceived value in the relationship between electronic trust and electronic service quality with customers' repurchase intention (case study: Bank Mellat)
Hamidreza Nemati Seyedhadi seyedfazli -
Open Access Article
583 - Evaluation of resistant businesses in the direction of service industry development
Hoda Zeynali seyad mahmoud hashemi, Mirza Hassan hosseini Sina Nematizadeh -
Open Access Article
584 - سنجش اثرگذاری رفتار حمایتی مدیران بر بهبود رفتار کارآفرینانه کارکنان با میانجیگری مشارکت کاری کارکنان در دانشگاه علوم پزشکی و خدمات بهداشتی درمانی شیراز
Mehrzad Safarazi Vahid Gholipour کیهانه رضائی -
Open Access Article
585 - -
حمیدرضا نعمتی سید هادی سید فضلی -
Open Access Article
586 - ارائه مدلی کیفی ارزیابی تاثیراثربخشی دورههای مجازی آموزشهای ضمن خدمت بر رفتار کارکنان در بانک تجارت
احد دهقانزاده اسفندیار دشمن زیاری مجتبی معظمی اسماعیل کاوسی -
Open Access Article
587 - تأثیر مسیر شغلی کارکنان منابع انسانی بر چابکی سازمانهای خدماتی (مورد مطالعه: کارکنان بانک ایران زمین)
تهمینه فرهادی مجید رمضان -
Open Access Article
588 - Examining and implementing institutions supervising the financial services of credit institutions by providing examples of executive interference with financial services
tahmineh edalatju fakhreddin alboyeh ali amiri pur ghassab hesam aldin haghgoo raste kenari -
Open Access Article
589 - Quantitative assessment of spatial justice of urban services in Islamic cities through spatial analysis (case study: Sabzevar)
Hadi Rezaei Rad Seyedeh Zahra Akbarian -
Open Access Article
590 - عوامل مؤثر در قیمت گذاری خدمات ورزشی در باشگاههای ورزشی استان گلستان
منیره سادات حسینی میقان رضا رضایی شیرازی زین العابدین فلاح -
Open Access Article
591 - ارتباط کیفیت خدمات ورزشی با تمایل به ادامه همکاری در داوطلبین جمعیت هلال احمر (مورد مطالعه استان گلستان)
زین العابدین فلاح حسین بیکی -
Open Access Article
592 - Impact of service access and perception of service quality on perceived value, satisfaction and loyalty in sports centers
رضا نیک بخش naser nazari -
Open Access Article
593 - مطالعة نقش مدیریت ارتباط با مشتری بر وفاداری مشتریان با نقش واسطهای سرمایة روانشناختی هواداران باشگاههای لیگ برتر فوتسال
مجید ولی رضا صابونچی سیروس احمدی -
Open Access Article
594 - بررسی تأثیر کیفیت خدمات باشگاههای رزمی بر میزان رضایتمندی و وفاداری مشتریان
فاطمه عبدوی خدیجه لطفییامچی حوریه دهقانپوری سمیه بدیری -
Open Access Article
595 - مدل ساختاری ارتباط بین کیفیت خدمات الکترونیکی وب سایت های ورزشی و رضایتمندی الکترونیکی هواداران فوتبال باشگاه های ذوب آهن و سپاهان اصفهان با وفاداری الکترونیکی
الهام مشکل گشا افسانه فدایی -
Open Access Article
596 - Measuring and Priorities of service Quality with ServQual and AHP in Iran Khodro,s Training center
GH.A Poresfadan A.A SHojaie مهران SHiri -
Open Access Article
597 - A Study of Effective Factors in the Insured’s Satisfaction of life Insurance with the Use of SERVQUAL Model (A Case Study: Novin Insurance Company)
Ali Dehghani Ebrahim Abbasi A. Haji Baqer Zanjani -
Open Access Article
598 - The Effect of Service Quality Dimensions on Hedonic and Utilitarian Attitude and Brand Preference (Case Study: Fast Food Restaurant Industry)
Javad Rafati Mansooreh Valijani Reza Aghamoosa -
Open Access Article
599 - The Effect of Total Quality Management(TQM)on performance:the Mediation of Market Orientation
آذر Kafashpur Ahmad Zendehdel رزیتا KHajei -
Open Access Article
600 - Criminal liability of telemedicine service providers
Amir Samawati Piruz Sogand Asgari -
Open Access Article
601 - قراردادهای خدمات سرمایه گذاری در صنعت نفت
مسعود طاهری مسعود البرزی ورکی عبدالله کیایی -
Open Access Article
602 - انحلال قراردادهای الکترونیکی از طریق عدم تنفیذ
حمیدرضا علیخانی ایوب احمدپور علی رفیعی مقدم -
Open Access Article
603 - مسئولیت مدنی ارائهدهندگان خدمات حوزۀ ارتباطات و فناوری اطلاعات در ایران
یوسف رضوانی غلامعلی سیفی زیناب -
Open Access Article
604 - the effects of changes in macroeconomic variables on the determination of salaries and wages in Iran
Nazi Mohammadzadeh Asl Nazser Khani -
Open Access Article
605 - An Estimate of demand function for higher education of Islamic Azad University students, Abhar branch
Yadollah Rajaei -
Open Access Article
606 - اثر نوآوری بر توسعه صادرات خدمات فنی و مهندسی کشورهای منتخب نوظهور: درسی برای اقتصاد ایران
سید کمیل طیبی زهرا زمانی محسن نوروزی طالخونچه محمود شکری -
Open Access Article
607 - Financial Profitability by Determining the Pattern of Causal Relationships between Factors Affecting the Customer’s Culture of E-banking Services (Case study: Bank Mellat)
Fereesteh Oghbaie Ali Rezaeiyan S. Mahdi Alvani S. Zabiholla Hashemi -
Open Access Article
608 - تحلیل اثرات آزادسازی تجارت خدمات مالی بر بهرهوری کل عوامل: مطالعه موردی کشورهای منتخب در حال توسعه
علیرضا امینی مریم لطفی پور -
Open Access Article
609 - A comparison of public and private investment growth performance of economic sectors: A Case Study of Iran
Sakineh Safari -
Open Access Article
610 - بررسی کارایی بانک های دولتی و خصوصی بر اساس شاخصهای بانکداری الکترونیک با استفاده از روش تحلیل پوششی داده ها ((DEA
منیژه هادی نژاد رافیک نظریان فریدون پیری -
Open Access Article
611 - چگونگی تاثیر گسترش فناوریهای مالی بر بهبود عملکرد خدمات مالی
حیدر مغنی وحید ناصحی فر تهمینه ناطق -
Open Access Article
612 - Investigating the Asymmetric Effects of Changes in Liquidity on Value Added of Services in Iran’s Economy
مهناز حاله کامبیز هژبرکیانی فرید عسگری محمد صادق علی پور -
Open Access Article
613 - The impact of auditor's social and human capital on audit services
Zahra Houshmand Neghabi arzhang shahbazi Fahimeh Abas Abadi arabi -
Open Access Article
614 - Identification of the damages and strategies required for the life cycle management model for the development of banking services (Case Study: Parsian Bank)
Samira Shafaei Yamchelou Esmaeel Hasanpoor Mohammadhosein Ranjbar -
Open Access Article
615 - تحلیلی بر پراکنش جمعیت و توزیع خدمات درمحلات شهری میبد از منظر توسعه پایدار
ملیحه ذاکریان میرنجف موسوی علی باقری کشکولی -
Open Access Article
616 - بررسی میزان رضایت مندی مشتریان از خدمات بانکداری الکترونیک (مطالعه موردی بانک ملی ایران شعب تهران )
سید محمد دادگران مهدی علی شریفی -
Open Access Article
617 - An Interpretive Structural Modeling of Public Service Motivation in Higher Education Sector
Mohammad Reza Lotfollah Hamedani Ahmad Vedadi Kaveh Teymournejad -
Open Access Article
618 - Investigating the Relationship between Electronic Service Quality and Customer Confidence in Using Tourism Bank Online Services (Example: Tehran City)
Aylin Khormali Mojtaba Moazzami Mina Faramarziplangar -
Open Access Article
619 - Explaining and Prioritizing Effective Advertising Factors Using Fuzzy Hierarchy (FAHP)
soheila shamsadini Farhad Hanifi vahid reza mirabi -
Open Access Article
620 - Evaluating the resistance business model in order to develop service industries
Hoda Zeynali Seyyed Mahmoud Hashemi Mirzahasan Hoseini Sina Nematizadeh -
Open Access Article
621 - Investigating the effect of emotional labor on employees' brand image of the organization considering the intermediate variables of organizational commitment and service quality (Case study: BMI)
Sayyed majid sayyed Hosseini sina Nematizadeh Mirfeiz Fallah -
Open Access Article
622 - The Effect’s orientation of social entrepreneurship on social innovation
mohammad habibi Mojtaba moazzami sayyed mahmud hashemi -
Open Access Article
623 - Investigating the effective factors on improving the absorption of private sector financial resources
Neda Razmi -
Open Access Article
624 - Investigating the Consequences of Implementing a Centralized Registration System for Social Security Organization Insurers (Case Study: Social Security Administration West General Office)
saeed hosseini qasemali bazaee -
Open Access Article
625 - Designing and Explaining a Business Process Management (BPM) Model with a Performance Improvement Approach in Service-Based Companies: A Mixed Research
mahin dolati Mirzahasan Hosseini Hossein Vazifehdoost Jamshid Edalatian- Shahriari -
Open Access Article
626 - Preparation Of Electronic Marketing Implementation Model In The Field Of Sports Marketing
salman farsi hamid reza saybani mehdi savadi -
Open Access Article
627 - The Effect of Ethical Marketing on Brand Credit: Mediating a Service Recovery Strategy
Behrooz Eskandarpoor Babak Heydari Iraqi somayeh saebnia -
Open Access Article
628 - Designing a Financial Services Marketing Model in the Brokerages of the Stock Exchange Organizations
Ali Mozafari Mohammad Hossein Ranjbar Serajalddin Mohebbi Saeed Moradpour -
Open Access Article
629 - Interpretive structural computational model (ISM) for identifying and classifying internal marketing management indicators
Mohammadreza Dorrani Farshid Namamian -
Open Access Article
630 - Investigating relationship between CRM customer relationship and the quality of services provided in the bank with the mediating role of the citizen's citizenship behavior
javid rakhshani zohreh madani somayeh saebnia -
Open Access Article
631 - Designing and developing a model for optimal credit risk management in the network of after-sales service companies of automakers
Hamid reza Radmannejad Mohammad Ebrahim Mohammadpoor Zarandi Mehrzad minouei -
Open Access Article
632 - Design and explanation of social media-based banking services marketing model
Hamidreza Azimi vahidreza mirabi hossein safarzadeh -
Open Access Article
633 - Examining the relationship between business model and sustainable cloud services
Somayeh Keshavarz Alireza Motameni -
Open Access Article
634 - Presenting a quantitative model for evaluating the effectiveness of virtual courses of in-service training for employees with an entrepreneurial marketing approach (Study case: Tejarat Bank)
ahad Dehghanzadeh Mojtaba Moazzami Esfandiar Doshman Ziari esmaeil kavosi -
Open Access Article
635 - Explain a Service Quality Model with Emphasizing on Customer Satisfaction in the Restaurant Industry with Grounded Theory Approach
Abolghasem Ahmadi Azam Rahimi nik Mandan Momeni -
Open Access Article
636 - Investigating the effect of service marketing mix on brand value of Saderat Bank of Tehran province (case study of North Tehran region)
sasan issazadeh nesheli mohamad reza rostami -
Open Access Article
637 - بررسی رابطه بین کیفیت خدمات بانکداری الکترونیکی با رضایتمندی، علایق رفتاری و استنباط مشتریان از خدمات الکترونیکی بانک ملّی (مورد مطالعه:بانک ملّی، شعب شرق تهران)
جلال حقیقت منفرد مرضیه شعبانی بهمند -
Open Access Article
638 - تدوین راهبرد بانکهای نوظهور در صنعت بانکداری ایران: مطالعه موردی بانک پاسارگاد
سحر شریفی محمد عبدالشاه ونوس رحمتی گواری -
Open Access Article
639 - عوامل کیفی موثر بر ترویج بانکداری موبایل
بهرام خیری مریم عبدلی -
Open Access Article
640 - بررسی و رتبه بندی عوامل مؤثر بر رضایتمندی مشتریان بانک شهر از ارائه خدمات و رابطه آن با وفاداری به برند (مورد مطالعه: شعب بانک شهر در تهران)
قاسمعلی بازایی ندا رضائیان -
Open Access Article
641 - شناسایی و اولویتبندی عوامل اثربخشی تارنمای شرکتهای خدمات بازاریابی
حمیدرضا سعیدنیا حسین نزاکتی رامین اشعری -
Open Access Article
642 - شناسایی و بررسی عوامل موثر بر رضایت مشتریان از خدمات صنعت بانکداری با استفاده از مدل سروکوال (مطالعه موردی شعب موسسه اعتباری توسعه)
سید کامران نوربخش نفیسه رستمی -
Open Access Article
643 - بررسی عوامل مؤثر بر تعویض برند در مشتریان بانکها
نادر غریب نواز غلامرضا زمردیان محمد انصاری -
Open Access Article
644 - طراحی مدل ارزیابی ارزش دریافت شده از دیدگاه مشتری
الهام فریدچهر -
Open Access Article
645 - بررسی تأثیر آمادگی الکترونیکی بانک های دولتی بر کیفیت خدمات آنها از نظر مشتریان (مورد مطالعه: استان بوشهر)
ابراهیم رجبپور عبداله توکلی -
Open Access Article
646 - بررسی عوامل موثر بر وفاداری مشتریان خدمات الکترونیکی بیمه (مورد مطالعه: بیمه سرمد)
فرزانه عشاقی محمد ذاکری -
Open Access Article
647 - طراحی مدل اثرات برونسپاری موفق بر کیفیت خدمات مشتریان (مورد مطالعه: دانشجویان دانشگاههای تهران)
یاسر سبحانی فرد مهدی محمدی -
Open Access Article
648 - رابطه مشارکت بینبخشی با رضایت مشتریان (دانشجویان) در دانشگاه علوم تحقیقات تهران
محسن فتحی نصرت اله شادنوش احسانه نژادمحمد -
Open Access Article
649 - الگویی ساختاری برای تبلیغات شفاهی (دهان به دهان)مشتریان بر اساس مزایای ارتباطات و عوامل کیفی خدمات (مورد مطالعه:خطوط هوایی در شهر ایلام)
الهام کریمی صادق فیض الهی حسینعلی حیدری -
Open Access Article
650 - الگویی برای ارزیابی کیفیت خدمات ارایه شده به مشتریان
وحیدرضا میرابی ادوارد زادوریان -
Open Access Article
651 - عوامل موثر بر پذیرش مالیات الکترونیکی توسط مودیان مالیاتی
علیرضا امیرکبیری بهروز برزگر سیدمجتبی موسوی -
Open Access Article
652 - بررسی علل عدمموفقیت و افول دفاتر خدمات مسافرتی در تهران
حیدر امیران شیوا موذن -
Open Access Article
653 - شناسایی و رتبهبندی عوامل مؤثر بر رضایت مشتریان از خدمات اینترنتی شرکت مخابرات (مطالعهای بر مشتریان مخابرات شهرستان سبزوار)
مجید هلالی فرد حسین وظیفه دوست -
Open Access Article
654 - خلاقیت مدیران بازرگانی و میزان فروش سازمان
وحیدرضا میرابی علی کبیر -
Open Access Article
655 - بررسی تاثیر ابعاد کیفیت خدمات الکترونیک بر رقابت پذیری بانک ها (مطالعه موردی: بانک های اقتصاد نوین،پاسارگاد،تجارت و ملت)
سیده فائزه طباطبایی جعفری ناصر یزدانی مصطفی قاضی زاده -
Open Access Article
656 - ارزیابی کیفیت خدمات بانکداری الکترونیک با استفاده از ترکیب روشهای فرآیند سلسله مراتبی دلفی فازی (F.D.AHP) و تاپسیس فازی (F.TOPSIS) مطالعه موردی: شعب پست بانک شهر تهران
محسن قشلاقی -
Open Access Article
657 - بررسی تأثیر کیفیت خدمات بر تصویر برند با نقش میانجی بازاریابی رابطه ای، ارزش ادراک شده برند و وفاداری به برند (مورد مطالعه ای: شرکت های ارائه دهنده خدمات اینترنتی و ارتباطی شهر خرم آباد)
نجم الدین موسوی راضیه فعلی محمد بوعذار -
Open Access Article
658 - ارزیابی عملکرد تکنیسین فوریتهای پزشکی اورژانس تهران در سال 1391
علی دلاور غلامرضا محمودی الهام شمس -
Open Access Article
659 - چرخش اجباری مؤسسات حسابرسی و محدودیت در ارائه سایر خدمات حسابرسی: هزینهها و منافع
زهره اباذری فرزانه نصیرزاده -
Open Access Article
660 - تأثیر کنترل خانوادگی و سرمایه گذاران نهادی بر جبران خدمات مدیرعامل
فرزانه حیدر پور اعظم صحت بر مچه -
Open Access Article
661 - تأثیر کاربرد مدل سایمونیک در برآورد چسبندگی حقالزحمههای حسابرسی
reza jameeyi مولود خانقلی -
Open Access Article
662 - بررسی دلایل تغییر حسابرسان در شرکتهای پذیرفتهشده در بورس اوراق بهادار تهران
علی روحی پیمان ایمان زاده -
Open Access Article
663 - بررسی و شناسائی عوامل مؤثر بر رضایتمندی شهروندان از عملکرد شهرداری (مطالعه موردی: شهرداری تبریز)
majid bagherzadeh hoshang taghizadeh jalal meftahi khaje -
Open Access Article
664 - عوامل اجتماعی و فرهنگی مؤثّر بر پذیرش معلولین در جامعه ( شهر شهرکرد)
Asghar Mohammadi ُُShahrbanoo Ghafarpoor -
Open Access Article
665 - Redesigning the Emergency Services Process Model Using Techniques Data Mining and Process Research (Case Study: Imam Khomeini Relief Committee of West Azerbaijan Province)
Mehrdad Mohammadzadeh Alamdary Mansour Esmaeilpour alireza slambolchi Farhad Soleimanian Gharehchigh -
Open Access Article
666 - Understanding the functions of utility services in Iranian criminal law
Qasem Ali Tavassoli Mojtaba Farahbakhsh Ahmad Ramezani -
Open Access Article
667 - Expropriation by the government and its affiliated institutions in the light of modern jurisprudential views
Hoddein Ranjbar hoseyn Rajabi -
Open Access Article
668 - Development of a Hybrid Model of Dynamic Simulation Systems and Network Data Envelopment Analysis to Predict and Evaluate Services Supply Chain (Case Study of Hormozgan Social Security Branches)
taleb pargar Morteza Shafiee Mohamadali Afsharkazemi kiamars fathihafshjani -
Open Access Article
669 - Designing a digital marketing model in the field of capital market : A qualitative study Case study: Brokerage companies
Mostafa Hoseinzadeh shadan vahabzadeh Monshi Hamed Abasi nami HOrmoz Mehrani Abolfazl Shahrabadi -
Open Access Article
670 - Designing a Credit Risk Management Model in the Network of after-sales service companies Using Financial Components of After-Sales Services and Metaheuristic Algorithms (Case study: Saipa's after-sales service company(Saipa Yadak))
Hamid reza Radmannejad Mohammad Ebrahim Mohammad Pourzarandi Mehrzad Minouei -
Open Access Article
671 - شناسایی و الویت بندی عوامل موثر بر کیفیت خدمات الکترونیکی در بازار سهام با استفاده از روش تاپسیس فازی
وحیدرضا میرابی میرفیض فلاح شمس ندا کوشان نیما سعیدی -
Open Access Article
672 - Measuring the Satisfaction of the Citizens with Municipal Performance in the Functional Areas, Case Study: District 2 Municipality of Tabriz Metropolis
mohammad shali mohammad abedyeganeh -
Open Access Article
673 - Presenting the Quality Model of Educational Services in the Virtual Instruction System of Islamic Azad University of Bushehr Province
Farideh Sadeghzadeh mojtaba moazzami Amineh Ahmadi Hoseinali Jahed -
Open Access Article
674 - Investigating the role of Social Responsibility, Service Quality, and Corporate Identity of Organizations and Customers on Customer Satisfaction and Loyalty (Case Study: Pasargad Bank)
abdillah naami seyedeh shima eftekhari sinjani Aliakbar Shahri Mejarshin -
Open Access Article
675 - The Effects of Environmental Factors on Green Marketing Performance (Case Study: Shirin Asal Company)
reza rostamzadeh asghar alimohammadi siyaban -
Open Access Article
676 - The Effect of Brand Evidence, Brand Attitude, Brand Hearsay on Brand Loyalty. Case Study (Leather Companies in the City of Tabriz)
Anisa Arya -
Open Access Article
677 - A review of foreign researches in the field of auditor independence and audit quality
mehdi khorramabadi -
Open Access Article
678 - Investigating the effect of perceived service quality on customer satisfaction of Hakopian Company
mohammad hossein taheri -
Open Access Article
679 - Development of professional ethics in public organizations with a capacity building approach
Amir Masoud Natanzi karamolah danesh fard gholamreza memarzadeh tehran , Nazanin Pilevari -
Open Access Article
680 - Explanation the implementation barriers of JiT system using ISM approach and path analysis (Case Study: Gas Industry)
mehdi ajali ezatolah asgharizadeh -
Open Access Article
681 - Meta-Analysis o Factors Affecting Customers' Preferences in Selecting a Bank
naser Ghabouli ALIREZA Bafandeh Zendeh Samad Aali -
Open Access Article
682 - Strategic Analysis of Mobile Value Added Services (M-VAS) Market in Iran Using the System Dynamics Approach
Mohammad Ali Valafar naser hamidi mahmood alborzi Seyed Javad Iranban Fard -
Open Access Article
683 - Predictive Model presentation for Customer Satisfaction from Software Support Services with Data Mining Approach
babak sohrabi Iman raeesi Samaneh Keshavarzi -
Open Access Article
684 - Investigating the Effect of Perceived Service Quality on Customer Loyalty Mediated by Customer Satisfaction and Corporate Image with Regard to the Role of Moderating the switching costs (Case Study: Sina Bank Branches in Mashhad)
Ahmad Tavakoli azar kafashpour Hossein Nikoo -
Open Access Article
685 - Studying the relationship between cultural health and the improvement and promotion of banking system services (Case study of National Bank of Iran)
yousef rahmani mohsen gadami ali baghi -
Open Access Article
686 - تعیین پایایی، روایی و ساختار عاملی پرسشنامه کیفیت خدمات باشگاههای بدنسازی و ایروبیک از دیدگاه مشتریان
احمد محمودی حسین عبدالملکی آرزو خنجری -
Open Access Article
687 - نقش پیش بینی کننده رضایت از خدمات در افزایش حضور مجدد هواداران تیم فوتبال
تهمینه ریاضی پریوش نوربخش حسین سپاسی -
Open Access Article
688 - نقش تعدیلگر رضایتمندی در ارتباط بین کیفیت خدمات فوقبرنامههای ورزشی و نیات رفتاری دانشجویان دانشگاه آزاد اسلامی
شایسته حسام فر علی زارعی محمد علی اصلانخانی زینت نیک آئین -
Open Access Article
689 - رابطه کیفیت خدمات گردشگری با نیات رفتاری گردشگران ورزشی
مهدی بابایی الهام سعیدی -
Open Access Article
690 - The role of sports stadium service quality in the environmental comfort and satisfaction of football spectators in the northwest of the country
Heydar Jafari حسین میکائیلی Vida Ashkani -
Open Access Article
691 - The Impact of Trust, Privacy and Service Quality on the Success of e-Customer Relationship Management in Fitness Clubs with Mediating Loyalty
mohssen mahmodi hamid foroghipoor mohammad nikravan najaf aghaei -
Open Access Article
692 - کیفیت خدمات گردشگری و نیات رفتاری گردشگران ورزشی
مهدی بابایی الهام سعیدی -
Open Access Article
693 - Designing a Model of Success and Failure Factor of Lean Services Modeling Based on Data Base Approach
zahed mohammadi mojgan khodamoradpor mozafar yektayar samira aliabadi -
Open Access Article
694 - Designing a Model of Success and Failure Factors of Pure Services in Sports Organizations in the West of the Country
zahed mohammadi mojgan khodamoradpor mozafar yektayar samira aliabadi -
Open Access Article
695 - Tourism policy and its international position With regard emphasis on service recovery in Mashhad City
suroush Amiri زهرا رجائی -
Open Access Article
696 - Application of Alternative Dispute Resolution (ADR) in International Economic Law
morteza karkhaneh Mohammadreza hosseini Mohammadali Solhchi haybatallah najandimanesh -
Open Access Article
697 - Designing a desirable model of organizational citizenship behavior based on the employee service compensation system
majid jamshidi محمد جلال کمالی سعید صیادی نوید فاتحی راد mahdi Mohammad Bagheri -
Open Access Article
698 - Identifying the factors related to the pattern of relationship between the requirements of strategic planning of human resources and positioning strategies of sports services with thematic analysis method (case study: Kerman city)
mohsen manzaritavakoli علی محمد صفا نیا seyed salahedin naghshbandy, reza nikbakhsh -
Open Access Article
699 - Exploring Dimensions and Components Influencing the Portfolio Management of Sustainable Research and Development Projects in the Healthcare Sector
Maryam Kheradranjbar Abbas Khamseh Javad Iranban -
Open Access Article
700 - Productivity Evaluation and Measurement in Iranian Petroleum Industry Health Organization
Meysam Azimian Mahdi Karbasian Hamed Rahimpour Shahrzad Falahi -
Open Access Article
701 - Application of PCA method in identifying the most important criteria influencing the choice of cultural services in leisure and tourism areas, (Alangdare Forest Park, Golestan Province)
Simin Salimi Dehkordi Ali Reza Mikaeili Tabrizi Sepideh Saeidi -
Open Access Article
702 - A Model for the Quality of College Life with an Emphasis on Educational Facilities
hamid mortazavi badri shahtalebi Fariba Karimi -
Open Access Article
703 - Designing and validating a model for the impact of the quality of educational services on student burnout (Case study: Ardabil universities)
Solmaz Vadoodi Saeid Hamedani Maryam Taghvaei Yazdi -
Open Access Article
704 - Explaining the model of compensation system for municipal employees' organizational services with a combined approach (Study case: Zahedan Municipality)
Aref Noti zehi Mehdi Bagheri Serajojloldin Mohebi -
Open Access Article
705 - Evaluation of Student''''s Satisfaction in Islamic Azad University of Sanandaj Using Customer Results Indicator of European Foundation Model of Quality Management
Rafigh Hassani Mehdi Feizi -
Open Access Article
706 - The impact of electronic service quality on customer satisfaction Bank Case Study: Mellat Bank branches in East Tehran
Mohammad Reza Sharifie Mohammad Rahim Rasouli Azad -
Open Access Article
707 - An Analysis of E-Service Quality vs. Customer Satisfaction in Melli Bank, Islamic Azad University Branch
Ruhollah Mehdinezhad Javad Ghaed mohammady -
Open Access Article
708 - Impact of training management on employee career path Service organizations
bahareh sadat bayat ghiasi seyed kamran nourbakhsh -
Open Access Article
709 - Provide a productivity model for faculty members: a grounded theory
Alireza Heydari tafreshi Gholamhosein HeydariTafreshi Abbas Khorshidi -
Open Access Article
710 - Designing and testing the product portfolio model with the consumer behavior approach in the service industry of free specialized higher education
mehdi mansoury vahid reza mirabi seyed mahmoud shabghou monsef -
Open Access Article
711 - Modeling service open innovation with the approach of service quality improvement and organizational development in service organizations
Alireza Safarpour Rahman Ghaffari Masoud Ahmadi -
Open Access Article
712 - effect of the quality of after sales services of Kia Motors Automobile Dealers in Tehran using the Servqual Model
ali shafiei mina jamshidi -
Open Access Article
713 - بررسی تاثیر استقرار نظام پیشنهادها بر فرهنگ خلاقیت در سازمان های خدماتی
davood gholamrezaie negar karamzade batool kiyaie -
Open Access Article
714 - A Neural Marketing Model for Green Electronic Services of Saderat Bank
soudabeh Bahadori far Vahid Sanavi Grosian الهه معصومی Mehdi Mehdi Naimi Nezamabad -
Open Access Article
715 - The Model of Performance Management in the Service Supply Chain of Private Banks in the Country with the Approach of Systems Dynamics
Farshid Bigdali Mohammad Reza Dalvi Saied Aghasi -
Open Access Article
716 - Identifying Factors Affecting Customer Loyalty of Sports Entertainment Service Companies
Mahdi Zarif Hassan Fahim Hossein Peymanyzad Mohamadreza Esmaelzadeh -
Open Access Article
717 - The concepts and hints arisen from occupations and posts in the poems of the Teimurid era
Ali Kabili maryam mohammadzadeh Reza aghayari zahed -
Open Access Article
718 - The effect of human resource management on service quality with the mediating role of tourism supply chain management in Iran Tourism Development Company
Maryam Rahmaty Behzad Karamikhah -
Open Access Article
719 - Investigating and analysis of the impact of service quality and trust on customer loyalty in e-commerce
Alinaghi Rezaie سامان فروتنی Mohsen Katebi Jahromi علیرضا کاتبی جهرمی -
Open Access Article
720 - Identifying service quality dimensions in the digital platforms ecosystem and the influence on intention to use Based on customer experience
Asieh Nazemi Masoumeh Hoseinzade Shahri -
Open Access Article
721 - Designing a model for the quality dimensions of marketing management consulting services with classical grounded theory
YAGHOUB SALIMPOUR Naser Azad Abdollah Naami Leila Karimian -
Open Access Article
722 - Examining the effect of service quality on repeat visits, repurchase intention and word of mouth advertising with regard to the mediating role of customer trust and satisfaction in online shopping of health and cosmetic products (case study: Mahland
fahameh farahbakhsh -
Open Access Article
723 - Designing a Model for Evaluating Quality of Passenger Services of Noor Al Reza Transportation Rail Company
Masoud Barati Hamid Dadbin -
Open Access Article
724 - The Effect of Marketing, Advertising and Information Technology on Customer Attraction Considering the Mediating Role of Business Strategy (Case Study: Razi Insurance in Chaharmahal and Bakhtiari Province)
zahra dashtlaali Ayatollah Mohammadi -
Open Access Article
725 - بررسی تأثیر عملکرد لجستیک سبز و زیرساخت های الکترونیکی بر عملکرد محیطی با نقش میانجیگری عملکرد سازمانی و کیفیت خدمات الکترونیکی(مطالعه موردی: سازمان امور مالیاتی غرب استان تهران)
محمدرضا قربانیان مریم کرمی -
Open Access Article
726 - بررسی تاثیر انضباط شغلی و جبران خدمات بر عملکرد کارکنان با نقش میانجی انگیزه کاری با رویکرد نوآوری شغلی (مورد مطالعه: کارکنان شهرداری منطقه 19 شهر تهران)
هادی ابوالفتحی سیما قوامی لاهیجی -
Open Access Article
727 - Designing a service quality management paradigm model: a foundational data theory approach
seyed esmail Mostafavi قنبر امیرنژاد , Aboutrab Alirezaei -
Open Access Article
728 - Investigating the status of clients' benefit from reference services and its future Case Study: Public Libraries of Arak City
asgar akbari معصومه احمدلو -
Open Access Article
729 - Relationship between the distribution of basic services and demographic indicators with an emphasis on the theory of spatial justice in the county of Khorasan Razavi province
lida alizade hamid shayan -
Open Access Article
730 - Spatial Classification of Tourism Zones in Order to Determine the Optimal Regions of Tourism Services: Case Study (Fars Province)
hassan morshedi daryush ahmadi hassanali faraji sabokbar mohammadreza rezvani -
Open Access Article
731 - An Analysis of Cultural Facility Distribution in the Cities of Qazvin Province
Hosein Hataminejad Mostafa Haraeeni Parya Alizade -
Open Access Article
732 - An Analysis of the Distribution of Public Services from the Spatial Justice Perspective in Ahvaz
Saeid Amanpour Saeed Maleki Nabiollah Hosseini Shahparian -
Open Access Article
733 - Leveling and Development of Rural Settlements Land Based on Human Capacity from the Standpoint of Land use Planning Aspect (Case study: the central sector of Shiraz)
samaneh teymoori Ali Shakoor Amir Gandomkar -
Open Access Article
734 - Spatial analysis of rural- urban connections based on the sphere of influence of urban centers services(Case study: Kouhdashttownship)
Hamdollah Sojasi Qeidari Ahmad Roumiani Kherolnsa Mansouri -
Open Access Article
735 - Analyzing the level of rural satisfaction with the quality of local government services (Case: rural settlements of Rey city)
Naser Shafieisabe Sogand Khaksar -
Open Access Article
736 - Having Ranking Criteria and Utilities Using Models Astvrgs V- PROMETHEE (Case Study: Cities Hamedan Province)
Ali shojaeian abozar moradi -
Open Access Article
737 - The Role of Rural ICT offices in the Social Development of Rural Women Shahreza County
فریبا فرهادی محمد صادق ابراهیمی -
Open Access Article
738 - میزان توان و توزیع فضایی سرمایه های ارسالی مهاجران بین الملل در بخش بهداشت و درمان (مطالعه موردی: سکونتگاههای روستایی شهرستان لامرد)
سید حسن مطیعی لنگرودی فضیله دادورخانی حسن علی فرجی سبکبار حسن دارابی ابراهیم رستگار -
Open Access Article
739 - ارزیابی کارکرد شهرهای کوچک در توسعه ناحیه ای روستاهای پیرامون با استفاده از مدل AHP در نرم افزار GIS (مورد مطالعه: شهر بنجار- شهرستان زابل)
مرضیه معین افشار غلامرضا میری مریم کریمیبان بستانی رضا نیکبخت -
Open Access Article
740 - The survey of urban public services (Case of study: Mazandaran city)
hosein nazmfar anvar amanolapour hajar salmani jelodar bahare karimi -
Open Access Article
741 - Analyzing the factors affecting the satisfaction of tourists with the tourism environment of Kurdistan province
Ali Movahed Parisa Allahverdi Moslem GHasemi -
Open Access Article
742 - تحلیل و ارزیابی کارکرد شهرهای کوچک در توسعه روستاهای پیرامونی (نمونه موردی: شهر سرابله- شهرستان شیروان- چرداول)
مهدی نیک سرشت فضیله دادور خانی شاه بختی رستمی معصومه شوهانی نژاد -
Open Access Article
743 - Study of Effective Factors on Acceptance Level of Advisory Services among Wheat Farmers of Miyaneh City
یاسر فیض آبادی Elnaz Kabiri -
Open Access Article
744 - Comparative analysis of the quality of reconstructed urban services and visage in Bam city
M. Ghadiri S. Shahrbabaki -
Open Access Article
745 - Evaluation of Factors Affecting Residents' Satisfaction with Urban Living in Informal Settlements of Tabriz Metropolis (Case Study: Pasdaran Neighborhood)
علی Oskouee Aras Ali Azar -
Open Access Article
746 - design a model for measuring citizen satisfaction and client management utilities and channels of communication with the citizens
Seyed Ahmad Hashemi Abolfazl Abbasi -
Open Access Article
747 - Identification and prioritizing the satisfaction requirements of urban tourists from tourist resorts using the Kano-Servqual model. Case study of three star hotels in Shiraz
ahadollah fatahi sadrolah godarzi zahra amerifard -
Open Access Article
748 - The impact of e-government service quality in municipality of citizens continuous intention and satisfaction (Case study of Shiraz municipality)
mohammad kheiri sedighe paroon -
Open Access Article
749 - Analysis of Spatial Inequalityin Prosperity of Urban Services Land Uses (Case Study ofSanandaj City)
F. Sasanpoor S. Mostafavi M. Ahmadi -
Open Access Article
750 - تحلیل توزیع خدمات عمومی شهر شیراز با مدلهای خودهمبستگی فضایی در نرمافزار ArcGIS و Geoda
اکبر کیانی علیاکبر کاظمی -
Open Access Article
751 - تحلیلی بر وضعیت امکانات و تسهیلات گردشگری شهر سمنان از منظر گردشگران با استفاده از آزمون پیرسون
عیسی ابراهیمزاده مرضیه دارایی ابوالفضل دارایی -
Open Access Article
752 - توزیع فضایی خدمات شهری و نقش آن در توسعه پایدار شهر مطالعه موردی مادرشهر تهران
نفیسه مرصوصی کاظم خزایی -
Open Access Article
753 - تحلیلی بر نابرابریهای اجتماعی- اقتصادی مبتنی بر مدلهای VIKOR و SAW در استان آذربایجان شرقی مطالعه موردی: خدمات بهداشتی درمانی
رحیم حیدری چیانه شاهین علیزاده زنوزی بهمن قلیکی میلان حکیمه ایمانی تبار -
Open Access Article
754 - Investigating the Experience of Consolidation Technique in the Renovation of Urban Waste Tissues ( Case Study : District 1 and 2 of Region 15 of Tehran)
sasan masoudi sayd yaghob mousavi mohamad reza zandmoghadam -
Open Access Article
755 - Evaluating the horizontal expansion of the city and its impact on access to urban servicesCase study: Urmia
ayoub manouchehri miandoab majid ramezani javad jahangirzadeh -
Open Access Article
756 - Investigation of the imperialist Competitive Algorithm (ICA) and its Application in Urban Services by Travelling Salesman Problem (TSP) model
Hossein yaghfoori vahid pasban Mahboobe Taji -
Open Access Article
757 - Space optimization of fire stations in the field Access and service coverage (case study: Zabol)
Hossein yaghfoori vahid Pasban Essaloo Seyed ali Hosseini -
Open Access Article
758 - Analysis of Spatial Justice in Dealing with Urban Facilities Using Quantitative, Spatial and Moran Correlation Models (Study Area,:Isfahan)
Abolfazl Ghanbari vahid Issazadeh zahra alibeigi beni -
Open Access Article
759 - تحلیلی بر پراکنش امکانات و خدمات مسیر گردشگری شمال شرق استان چهارمحال و بختیاری
مسعود تقوایی محمود رنجبردستنایی -
Open Access Article
760 - Satisfaction Analysis of Religious Tourism Service with Emphasis on the Role of Environmental Factors, the Case Study of Shahcheragh Shrine in Shiraz
A. Soltani H.R. Sharif -
Open Access Article
761 - تحلیلی بر پراکنش جمعیت و توزیع خدمات در محلات شهری میبد از منظر توسعه پایدار
ملیحــــــه ذاکریـــــان میرنجـــــف موســـــوی علــی باقــــری کشکـــولی -
Open Access Article
762 - پهنهبندی مناطق مستعد ایجاد خدمات اقامتی در کلانشهر مشهد (با استفاده از مدل AHP)
مهــــــدی ســــــقایی علیرضا خواجه شـاهکوهی زهره جوانبخـت قهفرخـی -
Open Access Article
763 - سنجش رضایت مردم از خدمات رفاه عمومی در نظام کاربری اراضی شهری(مطالعه موردی: مناطق 14، 15 و 16 شهرداری تهران)
بتول مجیدی خامنه حسن جنگی سعید ضرغامی -
Open Access Article
764 - Investigating the Role of Six Sigma Strategy in Improving Quality of Services in Islamic Azad University Libraries from the Viewpoints of Female Librarians
مرضیه Yari Zanganeh زهرا Khodadadi -
Open Access Article
765 - A Comparative Study of the Status of the Quality of Service System in the Islamic Azad University Branches of Fars Province in order to Provide a Model
حسن soltani Sanjar Salajeghe -
Open Access Article
766 - Identify effective indicators to assess of the educational services quality(Case Study: Shiraz University)
حبیب اله Ranaee بابک SHemshiri مسلم Ali mohammadlu پیمان Nazari -
Open Access Article
767 - Dimensions and parameters affecting the quality of higher education Service quality by Internal and externalcustomers
Somayeh Bahmei Taraneh Enayati -
Open Access Article
768 - The relationship between organizational citizenship behavior (O.C.B.) and the quality of services provided to students (A case study of Tehran Technical Colleges staff).
Reza soltani Nasab روح‏ اله abasi رضا abasi -
Open Access Article
769 - Reflecting on the quality factors of educational institutes of executive bodies: the results of a mixed research in all educational institutions covered by the force balance.
Ali Ahmadzadeh Hassanreza Zeinabadi Hamidreza Arasteh Hossin Abasian -
Open Access Article
770 - Consequences of Value Co-creation Strategy in Educational Services
Fatemeh Zargaran Khouzani Hossein Rahmanseresht seyed mohammad sobhani fatemeh fakhri -
Open Access Article
771 - Ranking of the Quality of Academic Services Quality Using the Fuzzy Analytical Hierarchy Process (Case Study:Islamic Azad University Damavand Branch)
Meghdad Haji mohammad ali jahromi Armin Khosh ghalb -
Open Access Article
772 - Investigating the effect on brand equity and intention to take online courses on e-learning platforms
neda tahmasbi roshan Aliakbar Aghajani afrozi Abdollah Hamidi Kolaii -
Open Access Article
773 - Privatization of education in Iran: strengths, weaknesses, opportunities and threats: case study( Evaluation of the Educational services purchase plan in primary schools)
Alireza Molaie afsaneh kalbasi shahla zahabioun -
Open Access Article
774 - Effective components of services in the university incubators and their role in the university spin-offs establishment
مریم Hafezian محمد Salehi -
Open Access Article
775 - Evaluation of Educational Service Quality in Postgraduate Programs at Islamic Azad University, Ardabil Branch, on the basis of SERVQUAL Model
S. ستاری Y. نامور A. راستگو -
Open Access Article
776 - Design and Construction of a Data Monitor and Recorder to Record the Number of Car Battery Starts by Analyzing the Voltage Signal of Battery Terminal to Enhance Energy Efficiency
Ashkan Kalhor Majid Sanaeepur Maryam Momeni Sina Feyzi Soheil Shaban Ashini -
Open Access Article
777 - Psychological and counseling needs assessment of parents of first year high school students with the aim of preparing an educational and practical package
hojjatallah vatandoust mozhgan mardani rad Mohamad Jafar Javady afsane ghanbary panah -
Open Access Article
778 - Jurisprudence and legal investigation of the criminal liability of Internet service providers
Azadeh Arabzadeh Salameh Abolhasani Seyyed Bassem Mavalizadeh amir alboali -
Open Access Article
779 - Designing the Supply Chain Model of Debt-based Finance Services: Application of Soft Systems Methodology
RamezanAli Salmaninezhad Maryam Daneshvar
Sanad
Sanad is a platform for managing Azad University publications
Links
Related Centers
Technical Support
Official pages
The rights to this website are owned by the Raimag Press Management System.
Copyright © 2021-2025